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Troubleshooting
Possible Cause
Is the Data In indicator
blinking or lit after starting
the print job?
4
82
If not blinking or lit, the data is not being sent to the printer.
❖ ❖ ❖ ❖ If the printer is connected to the computer using the in-
terface cable
Make sure the following printer port settings are correct:
• For a parallel port connection, port LPT1 or LPT2 should be
set.
• For a IEEE 1394 (SCSI print) port connection, port
*1
1394_00(n)
should be set.
*1
(n) is the number of printers connected.
• Windows 95/98/Me
A
Click [Start], point to [Settings] and then click [Printers].
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Details] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows 2000
A
Click [Start], point to [Settings] and then click [Printers].
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows XP
A
Access the [Printers and Faxes] window from [Start] on
the taskbar.
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port(s).] box to confirm
that the correct port is selected.
• Windows NT 4.0
A
Click [Start], point to [Settings] and then click [Printers].
B
Click to select the icon of the printer. Next, on the [File]
menu, click [Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
Solutions
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