Ricoh Aficio AP3800C Setup Manual
Ricoh Aficio AP3800C Setup Manual

Ricoh Aficio AP3800C Setup Manual

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Setup Guide
For safety, please read this manual carefully before you use this product and keep it
handy for future reference.

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Table of Contents
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Summary of Contents for Ricoh Aficio AP3800C

  • Page 1 Setup Guide For safety, please read this manual carefully before you use this product and keep it handy for future reference.
  • Page 2 Introduction This manual describes detailed instructions on the operation and notes about the use of this machine. To get maximum versatility from this machine all operators are requested to read this manual carefully and follow the instructions. Please keep this manual in a handy place near the machine. Power Source 220 - 240 V, 50/60 Hz, 6 A or more Please be sure to connect the power cable to a power source as above.
  • Page 3 Trademarks Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technolo- gy, Inc., All rights reserved. Ethernet is a registered trademark of Xerox Corporation. Other product names used herein are for identification purposes only and might be trademarks of their respective companies.
  • Page 4 Safety Information When using your equipment, the following safety precautions should always be followed. Safety During Operation In this manual, the following important symbols are used: R WARNING: Indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: Indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 5 R CAUTION: • Protect the equipment from dampness or wet weather, such as rain, snow, and so on. • Unplug the power cable from the wall outlet before you move the equip- ment. While moving the equipment, you should take care that the power ca- ble will not be damaged under the equipment.
  • Page 6 ENERGY STAR Program As an ENERGY STAR Partner, we have determined that this machine model meets the ENERGY STAR Guidelines for energy efficiency. The ENERGY STAR Guidelines intend to establish an international energy-saving system for developing and introducing energy-efficient office equipment to deal with environmental is- sues, such as global warming.
  • Page 7 How to Read This Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation which, if instructions are not followed, could result in death or serious injury. R CAUTION: This symbol indicates a potentially hazardous situation which, if instructions are not followed, may result in minor or moderate injury or damage to property.
  • Page 8: Table Of Contents

    TABLE OF CONTENTS 1. Getting Started Features of this Printer ................1 Guide to the Printer ..................2 Exterior: Front View..................2 Exterior: Rear View ..................4 Inside......................5 Control Panel ....................6 2. Setting Up Where to Put the Printer ................7 Checking the Contents of the Box............
  • Page 9: Getting Started

    1. Getting Started Features of this Printer ❖ ❖ ❖ ❖ High Productivity of 28 ppm This printer comes with a four-tandem engine which enables the high per- formance output of 28 ppm (pages per minute) in full color. You can print conference records, sales promotion ads, etc.
  • Page 10: Guide To The Printer

    Getting Started Guide to the Printer Exterior: Front View ZDJX701J Upper Cover Power Switch Remove to install the optional 4-bin Mail- Use this switch to turn the power on and box. off. Control Panel Tray 1 Contains keys for printer operation and a Loads up to 500 sheets of plain paper in this tray for printing.
  • Page 11 Guide to the Printer Bypass Tray Note Use to print on thick paper, OHP trans- ❒ If printed A3 short-edge feed or 11x17 parencies, custom size paper, as well as short-edge feed papers fall off the plain paper. Up to 100 sheets of plain pa- standard tray, raise the fence to pre- per can be loaded.
  • Page 12: Exterior: Rear View

    Getting Started Exterior: Rear View ZDJX702J Ventilator and Dustproof Filter Power Port This hole helps to keep components in- Connect the power cable to this port and side the printer from overheating. Do not the other cable end to the wall outlet. block or obstruct the ventilator.
  • Page 13: Inside

    Guide to the Printer Inside ZDJX703J Fusing Unit Photoconductor Unit Fuses the image on paper. The printer comes with one black Photo- conductor Unit and three color (yellow, When "Replace Fusing Unit (Type C)" ap- cyan, magenta) Photoconductor Units. pears on the panel display, replace this unit.
  • Page 14: Control Panel

    Getting Started Control Panel On Line Menu Escape Job Reset Form Feed Enter Power Error Data In { { { { Menu} } } } key Panel display Shows the current status of the printer Press this key to make and check the cur- and error messages.
  • Page 15: Setting Up

    2. Setting Up Where to Put the Printer The printer's location should be carefully chosen because environmental condi- tions greatly affect its performance. R WARNING: • Confirm that the wall outlet is near the machine and freely accessi- ble, so that in the event of an emergency, it can be easily un- plugged.
  • Page 16 Setting Up ❖ ❖ ❖ ❖ Space Required for Installation Leave enough space around the printer. This space is necessary to operate the printer. The recommended (or minimum) space requirements are as follows: ZDJX005J A: 46 cm (19 inch) or more B: 10 cm (4 inch) or more C: 55 cm (22 inch) or more D: 70 cm (28 inch) or more...
  • Page 17 Where to Put the Printer Note ❒ The machine must be level within 5 mm, 0.2" both front to rear and left to right. ❒ To avoid possible build-up of ozone, locate this machine in a large well ventilated room that has an air turnover of more than 30 m /hr/person.
  • Page 18: Checking The Contents Of The Box

    Setting Up Checking the Contents of the Box A A A A Check the contents of the box for the following items. For missing items, contact your sales or service representative. ❖ ❖ ❖ ❖ Manuals and CD-ROMs Description form Setup Guide (This manual) Maintenance Guide 1 Administrator Reference 1...
  • Page 19 Checking the Contents of the Box Black Toner Cartridge (K) Magenta (M), Cyan (C), Yellow (Y) Toner Cartridges Paper Feed Unit Labels Additional Documentations Note ❒ This package does not include an interface cable. Please purchase one for use with your host computer. See “Appendix”, Administrator Reference 2.
  • Page 20: Unpacking The Printer

    Setting Up Unpacking the Printer A A A A E E E E Remove the adhesive tape on the Open Tray 2. printer body. Remove the card- board that is taped to the Stand- ard Tray. ZDJH005J F F F F Remove the adhesive tape and sheet of paper.
  • Page 21 Unpacking the Printer I I I I ❒ The removed tape is dirty. Be Remove the adhesive tape. careful not to let it touch your hands or clothes. L L L L Turn the light brown lever clock- wise. ZDJH008J J J J J Remove the securing pin, as shown in the illustration, from...
  • Page 22 Setting Up O O O O A sticker, stating that paper for an ink-jet printer cannot be used with this printer, is supplied. Please attach the sticker to the bottom right corner of the top of the printer [A] so that sticker is easy to see.
  • Page 23: Installing The Fuser Oil Unit

    Installing the Fuser Oil Unit Installing the Fuser Oil Unit Install the Fuser Oil Unit to the Fusing Important Unit. ❒ Do not touch any areas other A A A A than the handle. Pull out the left cover slowly. When replacing the fusing unit, do not turn the blue dial at the side of the new fusing unit until the pow-...
  • Page 24 Setting Up F F F F H H H H Match (U U U U ) on the front of the Fus- Holding the green handle with er Oil Unit and the arrow on the one hand, use your other hand to Fusing Unit as shown in the illus- push the front area of the handle tration.
  • Page 25 Installing the Fuser Oil Unit J J J J Attach the External Tray to the printer. Insert the hooks of the Ex- ternal Tray into the printer slits, and then lower it toward you. ZDJH010J...
  • Page 26: Installing Options

    Setting Up Installing Options R CAUTION: • Before installing options, the machine should be turned off and unplugged for at least an hour. Components inside the machine become very hot, and can cause a burn if touched. • Before moving the machine, unplug the power cable from the outlet. If the cable is unplugged abruptly, it could become damaged.
  • Page 27 Installing Options Install the module to the User Account Enhance Unit slot of the Controller Board. Install the User Account Enhance Unit Type B. Install the Printer Hard Disk Type 3800C to the Controller Board. Install the Printer Hard Disk. (Printer Hard Disk Type 3800C) Attach the Duplex Reversal Unit to the left side of the print- er, and the Duplex Feed Unit inside the printer.
  • Page 28 Setting Up ❖ ❖ ❖ ❖ Exterior ZDJP001J PAPER FEED UNIT Type 3800C SR770 (2 Tray Finisher) (500 × × × × 1) Performs Job Separation, staples and Loads up to 500 sheets (500 sheets × 1 punches holes. Install the Finisher on the left side of the printer.
  • Page 29 Installing Options Duplex Feed Unit Transports the paper during duplex printing. Install the unit inside the printer. See p.45 “Installing the Duplex Re- versal Unit”. Important ❒ You cannot attach the 2 Tray Finisher unless both the Paper Feed Unit and Duplex Unit options are attached.
  • Page 30: How To Use The Screwdriver

    Setting Up How to Use the Screwdriver The exclusive screwdriver used for attaching options is attached to the inside of the front cover. By pushing the screw top into the screwdriver, you can work without having to worry about dropping the screw. ZDJP003J Note ❒...
  • Page 31 Installing Options Important Important ❒ Before installation, check the ori- ❒ Four persons should hold the entation of the Paper Feed Unit handles, located on two sides of you want to place. the printer, to move it. ❒ When installing multiple options, install the Paper Feed Unit first.
  • Page 32 Setting Up E E E E I I I I Take out the packaged items, Open the right cover of the 500- making sure there are two thumb sheet Paper Feed Unit. screws and one mounting brack- et. Close the tray of the 500-sheet Paper Feed Unit tightly.
  • Page 33 Installing Options M M M M Stick label "3" above the handle Installing the PAPER FEED UNIT Type on the front of the 500-sheet Paper 3800C (500 x 2) Feed Unit. Preparation If you want to use the optional Du- plex Unit, 2 Tray Finisher or 4-bin Mailbox at the same time, install the optional Paper Feed Unit first,...
  • Page 34 Setting Up C C C C B Remove the adhesive tape and Adjust the four corners of the the corrugated paper inside the printer to those of the 1000-sheet tray as shown in the illustra- Paper Feed Unit, and then lower tion.
  • Page 35 Installing Options G G G G K K K K Fasten one thumb screw. Use a Fasten the bracket with the other coin to fasten it tightly. thumb screw. Use a coin to fasten it tightly. ZDJP015J H H H H ZDJP018J Slide Tray 2 back into the printer L L L L...
  • Page 36 Setting Up A A A A ❒ If the Paper Feed Unit is not in- Turn off the power switch and stalled properly, reinstall from unplug the power cable. step . If you cannot install it B B B B properly even after reinstalla- Remove the adhesive tape.
  • Page 37 Installing Options D D D D H H H H Take out the packaged items, Open the right cover of the 2000- making sure there are two thumb sheet Large Capacity Tray. screws and one mounting brack- et. Close the tray of the 2000-sheet Large Capacity Tray tightly.
  • Page 38: Installing The Memory Unit Type B (Sdram Module)

    Setting Up L L L L Stick label "3" above the handle Installing the Memory Unit on the front of the 2000-sheet Type B (SDRAM Module) Large Capacity Tray. Important ❒ Be sure to touch a metal object be- fore touching the Memory Unit to discharge static electricity.
  • Page 39 Installing Options C C C C G G G G Holding the handle, pull out the Keep pressing the Memory Unit Controller Board slowly. down until it clicks into the locked position. ZDJP025J ZDJP029J D D D D Put the Controller Board in a flat H H H H Adjust the Controller Board to the place.
  • Page 40: Installing The 1394 Interface Unit Type1045

    Setting Up I I I I Tighten two screws to fasten the Installing the 1394 Interface Controller Board back into its Unit Type1045 original position using provided screwdriver. Important ❒ Windows 2000 is the only operat- ing system that can output to a printer with the 1394 Interface Unit.
  • Page 41 Installing Options A A A A Reference Check the contents of the box. S e e p . 2 2 “H ow t o Us e th e ❖ ❖ ❖ ❖ 1394 Interface Unit Type1045 Screwdriver”. ❖ ❖ ❖ ❖ Four Screws ❖...
  • Page 42 Setting Up F F F F H H H H Remove the small cover plate us- Tighten two screws to fasten the ing provide d screwdriver as 1394 Interface Unit using provid- shown in the illustration. ed screwdriver. ZDJP122E ZDJP123E I I I I Note Insert the Controller Board into...
  • Page 43 Installing Options J J J J K K K K Tighten two screws to fasten the Check for spare parts. You will Controller Board back into its not use these spare parts. original position using provided screwdriver. ZDJP803J Connecting the cable to the 1394 Interface Unit Note ❒...
  • Page 44: Installing The User Account Enhance Unit Typeb

    Setting Up A A A A Check the contents of the box. Installing the User Account ❖ ❖ ❖ ❖ User Account Enhance Unit Enhance Unit TypeB R CAUTION: • Do not place the IC2 lithium bat- tery near or into fire, or it will ex- plode and cause a burn.
  • Page 45 Installing Options D D D D F F F F Holding the handle, pull out the Install the User Account Enhance Controller Board slowly. Unit to the Controller Board. If there is a screw coming out from the place of attachment, insert the screw in the hole at the tip of the User Account Enhance Unit (A A A A ) and push the unit in the direction...
  • Page 46 Setting Up H H H H Note Adjust the Controller Board to the ❒ Be sure to return the provided top and bottom rails, and then push in slowly until it stops. screwdriver to its original posi- tion on the inside of the front cover.
  • Page 47: Installing The Printer Hard Disk Type 3800C

    Installing Options B B B B Turn off the power switch and Installing the Printer Hard Disk unplug the power cable. Type 3800C C C C C Remove two screws that are fas- tening the Controller Board on Important the back of the printer using pro- ❒...
  • Page 48 Setting Up F F F F I I I I Install the Printer Hard Disk to Connect the flat cable to the Con- the Controller Board. troller Board. ZDJP036J ZDJP119J G G G G J J J J Tighten two screws to fasten the Connect the power cable to the Printer Hard Disk to the Control- Controller Board.
  • Page 49 Installing Options Insert the Controller Board firmly Formatting the printer hard disk drive by pushing the left area as shown in the illustration. If it becomes necessary to format the Printer Hard Disk after initial setup, execute "HDD Format" in the Mainte- nance menu.
  • Page 50: Installing The Duplex Unit Type 3800C

    Setting Up Note Installing the Duplex Reversal Unit Stand ❒ If "HDD Format" is not dis- A A A A played on the panel display, the Check the contents of the box. Printer Hard Disk is not in- stalled properly. Reinstall from ❖...
  • Page 51 Installing Options E E E E ❒ Do not remove the adhesive Remove the two small covers on tape which hold the cable of the the upper left cover of the printer. Duplex Reversal Unit at this A Open the upper left cover. point.
  • Page 52 Setting Up F F F F H H H H Remove the protective cover on Insert the claws of the stand into the left side of the printer. Hold the holes on the left side of the printer (A A A A ), and push down (B B B B ). the protective cover by both sides, and while pushing the left side of the cover (A A A A ), open it in the direc-...
  • Page 53 Installing Options C C C C Supporting the Duplex Reversal Installing the Duplex Reversal Unit Unit, remove the adhesive tape A A A A and hold the auxiliary bar in front Holding the Duplex Reversal of the hook on the left side, and Unit in a level position with both then stand it up.
  • Page 54 Setting Up E E E E G G G G Hang the auxiliary bar on the Remove the adhesive tape which deep left end as shown in the il- hold the cable, and then connect lustration, and then install the the cable of the Duplex Reversal stopper that was removed in step Unit to the upper connector on the...
  • Page 55 Installing Options B B B B B Pushing the right edge of the Holding the Duplex Feed Unit External Tray lightly with your with both hands, place it on the finger (A A A A ), insert it (B B B B ). vertical rail and insert slowly un- til it stops.
  • Page 56: Installing The Sr770 (2 Tray Finisher)

    Setting Up E E E E Note Check for spare parts. You will ❒ Be sure to return the provided not use these spare parts. screwdriver to its original posi- tion on the inside of the front cover. This completes the installation of the Duplex Feed Unit.
  • Page 57 Installing Options ❖ ❖ ❖ ❖ Back Important ❒ You cannot install the 2 Tray Fin- isher unless both the Paper Feed Unit and Duplex Unit options are installed. ❒ The 2 Tray Finisher requires the optional Printer Hard Disk or op- tional Memory Unit at least 128 ❒...
  • Page 58 Setting Up ❖ ❖ ❖ ❖ Connecting Bracket B Fold it into printer. ❖ ❖ ❖ ❖ Mounting Bracket ZDJP065J ❖ ❖ ❖ ❖ Rail E E E E Insert the rail with a wheel in the mounting bracket. ❖ ❖ ❖ ❖ Two 2 Tray Finisher Trays ZDJP066J F F F F D D D D...
  • Page 59 Installing Options G G G G J J J J Insert the rail, assembled in step With the left corner of the mount- E E E E , into the bottom area of the ing bracket adjusted to the posi- printer.
  • Page 60 Setting Up L L L L N N N N Hook the connecting bracket on If you have the 500-sheet Paper the screws that were temporarily Feed Unit installed, change the K K K K tightened in step position of the connecting brack- et on the side of the 2 Tray Finish- er to the lower level.
  • Page 61 Installing Options P P P P S S S S Fasten the rails with a long screw Connect the cable of the 2 Tray using provided screwdriver. Finisher to the lower connector on the back of the printer. ZDJP078J Q Q Q Q Push the 2 Tray Finisher slowly T T T T toward the printer until it stops.
  • Page 62 Setting Up U U U U B With the 2 Tray Fisher Tray Return the Fisher Tray that is in- laid horizontally, slide it in at a stalled on the Duplex Unit back slant until it stops. into place. A Lift the top. ZDJP083J C Fasten the Fisher Tray with a ZDJP085J...
  • Page 63: Installing The Mail Bin Type 3800C (4-Bin Mailbox)

    Installing Options B B B B Remove the attached package. Installing the Mail Bin Type 3800C (4-bin Mailbox) Preparation If you want to use the optional Pa- per Feed Unit at the same time, in- stall the optional Paper Feed Unit first, and then install the 4-bin Mailbox.
  • Page 64 Setting Up D D D D F F F F Remove the top cover. Draw the Pull up the External Tray in the lever (A A A A ) and lift (B B B B ) to remove. direction of the arrow (A A A A ), and then remove (B B B B ).
  • Page 65 Installing Options H H H H K K K K Open the upper left cover. Install the External Tray to the printer. Hook the External Tray to the slits of the printer, and then lower the tray toward you. ZDJP094J I I I I Fasten the 4-bin Mailbox with two screws using provided screw-...
  • Page 66 Setting Up N N N N Note Check that the cable of the 4-bin ❒ If you have decided to assign Mailbox is in the position as shown in the illustration. Mail Box Bins to individuals and departments decided, write If it is not, change its position in the their names on the labels pro- direction of (A) ⇒...
  • Page 67: Installing The Toner Cartridge

    Installing the Toner Cartridge Installing the Toner Cartridge B B B B R WARNING: Take out the toner cartridges from • Do not incinerate spilled toner the box. or used toner. Toner dust is flammable and might ignite when exposed to an open flame.
  • Page 68 Setting Up D D D D G G G G Holding the toner cartridge with Close the upper right cover. the metal contact area in front, at- tach in the direction of the arrow. Insert each toner cartridge to the same color slot.
  • Page 69: Loading Paper

    Loading Paper Loading Paper This section shows how to load paper in the paper tray. If you do not load paper, the setup procedure will not complete properly. The side guide and end guide of each paper tray is set to the following values at factory default.
  • Page 70: Tray 2 (Standard), 500-Sheet Paper Feed Unit, 1000-Sheet Paper Feed Unit

    Setting Up B B B B Align all four sides of the paper stack, and then load it in the tray. ZDJY001J Important ❒ Confirm that the top of the stack is not higher than the Limit mark inside the tray. ❒...
  • Page 71 Loading Paper B B B B Align all four sides of the paper stack, and then load it in the tray. ZDJY002J Important ❒ Confirm that the top of the stack is not higher than the Limit mark inside the tray. C C C C Slide the paper tray back slowly until it stops.
  • Page 72 Setting Up B B B B Release the lock of the side guide. ZDJY003J C C C C Align all four sides of the paper stack, and then load it in the tray. ZDJY901J Important ❒ Confirm that the top of the stack is not higher than the Limit mark inside the tray.
  • Page 73 Loading Paper E E E E After checking that the paper is fixed in place, lock the side guide. ZDJY007J F F F F Gripping both edges of the end guide (A A A A ), move it to the position of the loaded paper (B B B B ).
  • Page 74: 2000-Sheet Large Capacity Tray

    Setting Up 2000-sheet Large Capacity Tray Important ❒ The 2000-sheet Large Capacity Tray is set to A4K at factory default. ❒ If you want to load letter-size (11 × 8 ) paper in the 2000-sheet Large Capac- ity Tray (optional), contact your sales or service representative. A A A A Slide the paper tray out slowly until it stops.
  • Page 75: Turning The Power On

    Turning the Power On Turning the Power On D D D D R WARNING: a " On. Turn the power switch to "a • Plug and unplug the power ca- ble with dry hands, or it could result in an electric shock. A A A A Confirm that the power switch is b "...
  • Page 76: Selecting The Panel Display Language

    Setting Up Selecting the Panel Display Language Select a language following the proce- The following message appears on dures described. the panel display. The message for the selected lan- Language: guage will appear on the panel dis- play. *English D D D D Note Press { { { { U U U U } } } } or { { { { T T T T } } } } until the lan- ❒...
  • Page 77: Test Printing

    Test Printing Test Printing C C C C Test print in order to check that the Press { { { { U U U U } } } } or { { { { T T T T } } } } to display the printer prints normally.
  • Page 78: Connecting The Printer

    Setting Up Connecting the Printer D D D D Connect the other end of the net- Connection to a Network work interface cable to network equipment, such as a hub. A A A A Turn off the power switch. Reference B B B B Loop the network interface cable For details about settings for the...
  • Page 79: Parallel Connection

    Connecting the Printer Parallel Connection Use an interface cable to connect the printer to the host computer with a parallel connection. The parallel interface cable is not provided with the printer. Note ❒ Printer's parallel connection is a standard bidirectional interface. It requires a standard 36-pin parallel cable compliant with IEEE 1284 and a parallel port available on the host computer.
  • Page 80: Index

    INDEX Inner Cover , 5 1394 Interface Unit Type1045 , 21 , 32 Installing Options , 18 4-bin Mailbox/2 Tray Finisher Port , 4 Installing the Duplex Unit Duplex Feed Unit , 47 Duplex Reversal Unit , 45 Bypass Tray , 2 Stand , 42 Installing the Paper Feed Unit , 22 Caution , ii...
  • Page 81 Test Printing , 69 Toner Cartridge , 5 , 59 Tray 1 , 2 , 61 Tray 2 , 2 , 62 Turning the Power On , 67 Unpacking the Printer , 12 Upper Cover , 2 Upper Left Cover , 4 Upper Right Cover , 2 User Account Enhance Unit Type B , 21 User Account Enhance Unit TypeB , 36...
  • Page 82 MEMO G060...
  • Page 83 “The Product complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC.” In accordance with IEC 60417, this machine uses the following symbols for the main power switch: a means POWER ON. b means POWER OFF. c means STAND-BY Copyright © 2001, 2002 Ricoh Co., Ltd.
  • Page 84 RICOH ASIA PACIFIC PTE.LTD. 65760 Eschborn 260 Orchard Road, Phone: +49-(0)6196-9060 #15-01/02 The Heeren, Singapore 238855 France Phone: +65-830-5888 RICOH FRANCE S.A. 383, Avenue du Général de Gaulle BP 307-92143 Clamart Cedex Phone: +33-(0)-821-01-74-26 Model number: Aficio AP3800C Printed in Japan G060-6520B...

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