Messages and Conditions
When the system cannot process the card sent, it issues a condition. Conditions display on the
LCD panel on the front panel of the printer. If you use the Card Printer Driver, the printer driver
also displays the condition as a message on the PC that sent the print job. Refer to the following
for more information:
Messages on the Printer LCD
Messages from the Card Printer Driver on the PC
Messages from Printer Manager
Other Messages
Messages on the Printer LCD
All messages are associated with a print job. The printer issues messages that focus on recovering
from problems.
The printer displays a message number and a short description for each message.
If asked by Technical Support, press the down arrow to display a service code that further
isolates the cause of the error.
If more than one message was issued, the next message displays after you correct the
problem and press the U
The lights on the front panel flash while messages display on the LCD panel.
Printer Messages
No.
LCD Message
–
Close and lock doors
100
Request not supported
103
Printer problem
104
Critical problem
105
Magstripe data error
106
Magstripe data not found
107
Magstripe read data error
108
Magstripe read no data
CR805 Retransfer Card Printer User's Guide
on
page 84
on
page 84
button.
SER
on
page 83
User Light
Supply Light
Color Cycle
Off
Amber Flash
Off
Amber Flash
Off
Amber Flash
Amber Flash
Amber Flash
Off
Off
Off
Off
Off
Off
Off
Card Light
Off
Off
Off
Amber Flash
Off
Amber Flash
Amber Flash
Amber Flash
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