DataCard CE870 User Manual page 69

Problem
The printing is very light.
The card shows wrinkles
in darkly colored areas.
All color printing is darker
than intended.
Text has broken (partly
printed) characters.
Printing is uneven or is
missing in some areas.
CE870 Instant Issuance System User's Guide
Probable Cause
The print ribbon is loaded
incorrectly.
The card was previously
printed and has topcoat
on it.
The printhead is not
installed correctly.
The printhead power is
too low.
The card includes very
dark areas.
The printhead is not
aligned correctly.
Color adjustment is too
dark. A change in the
card stock you use can
alter the appearance of
printed cards.
The monochrome (K)
power setting is balanced
to print both fine text
and bar codes.
The text is formatted to
print with color, and the
card is being printed with
monochrome ribbon.
The monochrome (K)
power setting is too low.
The cards require a
different setting.
Solution
Remove the print ribbon and install it
correctly. Refer to "Load the Print Ribbon
(Optional)" on page 38.
Print only new cards. Refer to "Cards" in the
printer's Installation and Administrator's
Guide for card specifications.
Contact your service provider for instructions
on installing the printhead correctly.
Log into the Printer Manager as a WebAdmin.
Open the Printer Settings > Print menu.
Increase the YMCPower setting, and click Set
Current to save your changes.
Change the design to use smaller areas of
dark color.
Contact your service provider.
Change the color adjustment settings. Refer
to "Color Printing" in the printer's Installation
and Administrator's Guide.
If the card does not include a bar code,
increase the monochrome intensity. If the
card includes fine text and bar codes, change
the text to improve printing. Refer to
"Monochrome Printing" in the printer's
Installation and Administrator's Guide.
Contact your service provider. Format text to
print black so that the text is not dithered.
Increase the monochrome intensity. Find a
balance between printing all card data and
causing wrinkles.
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