Chapter 8: Receiving A Call; Caller Identification - Avaya 1165E User Manual

Chapter 8: Receiving a call

When you receive a call, you are typically notified by the alerting ring, and the incoming caller identification
appears on the LCD screen. The incoming call forces the screen to exit active menu activities and takes
precedence over a pop-up Instant Message (IM).

Caller identification

When you receive an incoming SIP call, the Caller ID information appears on the telephone
display screen. When you receive a call from a contact that is entered in the IP Deskphone
Address Book, the caller information appears as it is in the Address Book, as shown in the
following example.
Figure 20: Incoming call screen
You can restrict the information displayed for incoming calls or for calls you make. For more
information, see
When you receive an incoming call, you can do one of the following:
• Answer an incoming call. See
• Redirect an incoming call. See
• Decline an incoming call. See
• Ignore an incoming call. See
Avaya 1165E IP Deskphone with SIP Software User Guide
Configuring Privacy settings
Answering an incoming call
Redirecting an incoming call
Declining an incoming call
Ignoring an incoming call
on page 205.
on page 102.
on page 102.
on page 104.
on page 108.
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