Initiating A Call From An Instant Message - Avaya 1165E User Manual

Instant Messaging

Initiating a call from an Instant Message

To initiate a call from the IM Inbox, press the Expand fixed key or press the Msgs context-
sensitive soft key, and then select Instant Messaging from the menu.
Note:
If your service provider requires that a Directory Number (DN) be used to initiate a call, you
cannot initiate a call from an Instant Message.
To initiate a call from an Instant Message:
148 Avaya 1165E IP Deskphone with SIP Software User Guide
3. Enter the message you want to send as a reply.
4. Choose one of the following:
• Press the Send context-sensitive soft key to send the
IM when it is complete.
• Press the Back context-sensitive soft key to return to
the previous menu and not send the IM.
1. Choose one of the following:
• Press the Msgs context-sensitive soft key, and then
select Instant Messaging from the menu.
• Press the Expand fixed key.
2. Press the Up/Down navigation key to highlight an IM
from the list of Instant Messages.
Comments? infodev@avaya.com
November 2013