Chapter 10: Call Inbox; Accessing The Call Inbox - Avaya 1165E User Manual

Chapter 10: Call Inbox

While your IP Deskphone is active, all incoming calls are saved in your Call Inbox. You can view the
following details about each call:
• Call status (Missed)
• Name of the caller
• SIP address
• Time of the call
• Call Subject (if the caller sends a Call Subject)
You can configure the filter on your Call Inbox to display all incoming calls or missed calls. You can access
your Call Inbox while the IP Deskphone is idle or while you are on a call. The following figure shows the
Call Inbox while the IP Deskphone is idle.
Figure 23: Call Inbox while IP Deskphone is idle

Accessing the Call Inbox

You can access the Call Inbox and initiate a call when the IP Deskphone is:
• Idle. For more information, see
page 126.
• Active. For more information, see
page 133.
Avaya 1165E IP Deskphone with SIP Software User Guide
Managing calls in the Call Inbox while not on a call
Accessing the calls in your Call Inbox during a call
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