Remote Service - HEIDENHAIN TNC 640 User Manual

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Remote Service

Together with the Remote Service Setup Tool, the TeleService from

HEIDENHAIN enables encrypted end-to-end connections to be

established between a service computer and the machine tool.

To enable the HEIDENHAIN control to communicate with the

HEIDENHAIN server it must be connected to the internet.

Further information:

In its basic state the firewall of the control blocks all incoming

and outgoing connections. For this reason the firewall must be

deactivated for the duration of the service session.

Setting up the control

To set up the control, proceed as follows:

Taskbar at the bottom edge of the screen

Further information:

Press the green HEIDENHAIN button to open the JH menu

Select the Settings menu item

Select the Firewall menu item

The control displays the Firewall/SSH settings dialog

Deactivate the firewall by removing the Active option in the

Firewall tab.

Press the Apply button to save the settings

Press the OK button

The firewall is disabled.

Do not forget to activate the firewall again after the end

of the service session.

Automatic installation of a session certificate

With an NC software installation a temporary certificate is

automatically installed on the control. An installation, also in the

form of an update, may only be carried out by a service technician

from the machine tool builder.

"Configuring the control", page 812

"Window manager", page 103

Introduction | Window manager

HEIDENHAIN | TNC 640 | ISO Programming User's Manual | 10/2017