Station Hunting - Panasonic KX-T336 System Reference Manual

5.00 Station Hunting

5.01 Station Hunting-Circular
Description
Station Hunting provides automatic redirection of
incoming calls to an idle member of a hunt group
when the called extension is busy. Idle extensions
are automatically hunted in accordance with the
hunting sequence set in the system program, and
the call is put through to an idle extension.
The hunting sequence is set by "Extension-
Station", Next Hunt Station.
The group formed by this setting is called a
hunting group.
Busy status applies when there are no idle PDNs
for the extension and when the extension is Out of
Service or in fault condition.
Circular hunting is enabled when the last DN in the
hunting group sets the first DN as the Next Hunt
Station as follows.
DN 100
DN 200
DN 110
DN 120
Hunting Group - Circular
When an incoming call cannot be put through
even after hunting all the extensions belonging to
the hunting group, busy tone is sent to the calling
party.
Programming
System Programming
"Extension-Station (1/3)",
Next Hunt Station
Conditions
Extensions can be in only one hunting group.
Extensions in a UCD group cannot belong to
hunting groups. Similarly, extensions in hunting
groups cannot belong to UCD groups.
Incoming call
: Hunting
Reference
VT Dumb
9-G-1.01 10-C-22.00
3-D-20
(21292)
See Section 3-B-7.03 "Uniform Call Distribution
(UCD) Group" for details on UCD groups.
See Section 3-D-2.05, 2.06 "Uniform Call
Distribution (UCD)-without OGM/-with OGM" for
details on the UCD function.
The following calls do not receive the Station
Hunting treatment.
• A call on the ICM button.
• An incoming outside call routed via DIL 1:N
or Private CO feature.
• A call on the SDN button.
When the incoming destination extension is in
any of the following statuses, the operation below
is accomplished.
Status
Idle PDN Incoming call processed (caller
hears ringback tone)
FWD setting FWD processing
DND processing
DND setting
Depending on the status of the hunted
extensions, the operation below is accomplished
after hunting starts.
Status
Idle PDN Incoming call processed (caller
hears ringback tone)
Busy Hunting proceeds to next station
FWD setting Hunting proceeds to next station
DND setting Hunting proceeds to next station
The call forwarded to a busy extension/Voice
Mail Port receives the treatment of the Station
Hunting if programmed.
Refer to Section 3-F-10.00 "Voice Processing
System (VPS)" for further information.
A call redirected to another PITS extension by
the Station Hunting feature always rings on a
PDN button on it even if a call is originally routed
on a SCO or GCO button.
Operation
Operation