Media Damage - Xerox WorkCentre 3210 Service Manual

Media Damage

WorkCentre 3210/3220 Multifunction Printer Service Manual
Media is damaged during transport in the ADF or print engine.
Initial Actions
Check the paper transfer path.
Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts
Transfer Roller, PL1.0.11
Registration Roller, PL4.0.20
Pick Up Roller, PL4.0.26
Exit Rollers, PL4.0.54
Exit Roller, PL4.0.59
ADF Scan Assembly, PL11.1.1
ADF Feed Roller, PL6.1.6
Holder Pad, PL7.0.14
Fuser, PL8.0.0
Duplex Unit, PL9.0.0
Tray 2 Pick Up Roller, PL10.0.10
Note
Steps 2-5 apply only to documents fed through the ADF.
Warning
Allow the Fuser to cool before starting the procedure.
Troubleshooting Procedure Table
Step Actions and Questions
1 Does the error occur when printing?
Check the error.
2
Does the document meet ADF feed
specifications?
3 Check the side guide setting. Reset the
side guide setting to fit the sheet.
Does the document feed correctly?
4 Replace the ADF Feed Roller and
Holder Pad (8-110).
Does the document feed correctly?
Print-Quality Troubleshooting
Example Print
Damaged Print Media
Yes
Go to step 6.
Go to step 3.
Complete.
Complete.
No
Go to step 2.
Change the
media or use
the platen.
Go to step 4.
Go to step 5.
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