Print-Quality Troubleshooting
Stains on the Back of the Page
Initial Actions
5-26
The background of the back of the page is stained at 47.0 mm (Transfer
Roller) or 62.8 mm (Fuser pressure roller).
If indicated, run the OPC Cleaning routine and Transfer Roller self-test.
Check for damage or debris in the Fuser.
Troubleshooting Reference Table
Applicable Parts
Transfer Roller, PL1.0.11
Fuser, PL8.0.0
Warning
Allow the Fuser to cool before starting the procedure.
Troubleshooting Procedure Table
Step
Actions and Questions
1
Run the Clean Drum procedure to
clean the roller surface.
Does the error persist?
Replace the Transfer Roller (8-10).
2
Does the error still occur?
3
Disassemble the Fuser and clean the
pressure roller and thermistor.
Does the error still occur?
WorkCentre 3210/3220 Multifunction Printer Service Manual
Example Print
Residual Image/Ghosting
Yes
No
Go to step 2.
Complete.
Go to Step 3.
Complete.
Replace the
Complete.
Fuser (8-13)