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July 2014 Xerox ® WorkCentre ® 3215NI Xerox ® WorkCentre ® 3225DN/ 3225DNI User Guide...
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United States and/or other countries. Phaser®, CentreWare®, WorkCentre®, FreeFlow®, SMARTsend®, Scan to PC Desktop®, MeterAssistant®, SuppliesAssistant®, Xerox Secure Access Unified ID System®, and Xerox Extensible Interface Platform® are trademarks of Xerox Corporation in the United States and/or other countries. Adobe® Reader® and PostScript® are trademarks of Adobe Systems Incorporated in the United States and/or other countries.
This chapter includes: • Machine Overview • Product Configurations • Control Panel Overview • Powering On the Machine • Software • Information Pages • Feature Defaults • Accessing the Printer • More Information • Further Assistance Xerox® WorkCentre® 3215/3225 User Guide...
Document Feeder Input Tray Output Tray Document Feeder Output Support Output Support Control Panel Paper Width Guide on Manual Feeder Front Cover Document Cover Paper Level Indicator Platen Glass Paper Tray 1 Paper Width Guide on Document Feeder Xerox® WorkCentre® 3215/3225 User Guide...
Machine Overview Rear View Network Port Telephone Line Socket (Line) Extension Telephone Socket (EXT) Rear Cover Power Receptacle USB Port Xerox® WorkCentre® 3215/3225 User Guide...
Scan Standard Standard Standard Standard Standard Standard E-mail Standard Standard Standard USB Device Standard Standard Standard USB Host Not Applicable Not Applicable Not Applicable Wi-Fi Standard Standard Not Applicable Standard Standard Not Applicable Wi-Fi Direct Xerox® WorkCentre® 3215/3225 User Guide...
Prompts you to load paper, replace supplies, and clear jams. • Displays errors and warnings. Number Button Description Copy: Activates Copy mode. Scan: Activates Scan mode. Display Screen: Displays all the available programming features, plus general machine information. E-mail: Activates E-mail mode. Xerox® WorkCentre® 3215/3225 User Guide...
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.com or .org. The text available can be customized using CentreWare Internet Services. Machine Status: Accesses machine information, status information, the machine serial number, and various reports to print. Xerox® WorkCentre® 3215/3225 User Guide...
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Control Panel Overview Number Button Description Status / Wireless LED: The color of the LEDs indicate the machine’s current status. Fax: Activates Fax mode. Xerox® WorkCentre® 3215/3225 User Guide...
Connect the AC Power Cord to the machine and a power outlet. The power cord must be plugged into a grounded power socket. The WorkCentre 3215NI and 3225DNI will connect to a wireless network, if available, when powered on. Wi-Fi must be configured first. Refer to the Installation and Setup chapter for instructions.
If you make a mistake while entering a number or name, press the up arrow to delete the last digit or character. Then enter the correct number or character. When you have finished entering all characters, press OK. Xerox® WorkCentre® 3215/3225 User Guide...
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M N O m n o 6 P Q R S p q r s 7 T U V t u v 8 W X Y Z w x y z 9 & + - , 0 _ Xerox® WorkCentre® 3215/3225 User Guide...
Some menu options may be unavailable depending on your machine configuration and whether the machine is in the Ready state. Also, for some services such as fax, additional selections or setups may be required before the Menu options can be accessed. Xerox® WorkCentre® 3215/3225 User Guide...
• Fax Confirmation • Junk Fax • PCL Font • PS Font • EPSON Font Note: Some menu options may be unavailable depending on your machine configuration and whether the machine is in the Ready state. Xerox® WorkCentre® 3215/3225 User Guide...
TCP/IP (IPv4) • TCP/IP (IPv6) • Ethernet • 802.1x • Wi-Fi • Protocol Manager • Network Configuration • Clear Settings Alternatively, you may set up the network using CentreWare Internet Services at Properties > Network Settings. Xerox® WorkCentre® 3215/3225 User Guide...
After you have set up your machine and connected it to your computer, you must install the printer and scanner software. The software required for Windows or Macintosh is supplied on the CD delivered with your machine, additional software can be downloaded from www.xerox.com. The following software is available:...
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• SetIP Program: A utility program allowing you to select a network interface and manually configure the addresses for use with the TCP/IP protocol. • Scan and Fax Manager: This utility allows you to configure MFP PC Fax and Scan settings. Xerox® WorkCentre® 3215/3225 User Guide...
Prints the EPSON font list. Usage Counter This list shows the number of impressions made on the machine. The list includes: • Total Impressions • Black Impressions • Maintenance Impressions • Sheets • 2 Sided Sheets Xerox® WorkCentre® 3215/3225 User Guide...
Select the Machine Status button on the control panel. Press the Up/Down arrows to scroll to the Information Pages menu and select OK. Press the Up/Down arrows until the report you require displays and select OK. Select OK to print the report. Xerox® WorkCentre® 3215/3225 User Guide...
Once the current job is complete the settings return to the default settings. A password may be required to access and change the default settings. E-mail defaults you can set include: • Original Size • Original Type • Resolution • Output Color • File Format • Lighten/Darken • E-mail Confirmation Xerox® WorkCentre® 3215/3225 User Guide...
A TCP/IP connection between the printer and the network in Windows, Macintosh, Unix, or Linux environments. • TCP/IP and HTTP enabled in the printer. • A network-connected computer with a Web browser that supports JavaScript. Xerox® WorkCentre® 3215/3225 User Guide...
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Feature Defaults ® ® Accessing Xerox CentreWare Internet Services At your computer, open a Web browser, and in the address field, type the IP address of the printer, then press Enter or Return. Xerox® WorkCentre® 3215/3225 User Guide...
® ® To log in to Xerox CentreWare Internet Services as the administrator: At your computer, open a Web browser, and in the address field, type the IP address of the printer, then press Enter or Return.
MIB and CentreWare Internet Services. This includes e-mail addresses, phone numbers, and passwords as they are being entered. If this presents a security concern, Xerox recommends enabling the SNMPv3 and the IP Filtering security feature in order to control remote access to the device.
Troubleshooting chapter of this guide for information. If the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature of the problem, the machine serial number, the fault code (if any) plus the name and location of your company.
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Further Assistance Xerox® WorkCentre® 3215/3225 User Guide...
• Macintosh Drivers • Linux Drivers • Unix Drivers • Sharing Your Machine Locally • Windows Printing • Air Print • Google Cloud Print • Scan to PC Setup • Fax Setup • E-mail Setup Xerox® WorkCentre® 3215/3225 User Guide...
This chapter identifies the key settings that you can customize to meet your requirements. Changing these settings is easy and will save you time when using the machine. Note: Some options may be unavailable depending on your machine configuration. Xerox® WorkCentre® 3215/3225 User Guide...
The Enter Supplies Order # screen displays. Enter the telephone number to order supplies. Press OK. The Fax Setup menu displays. Press the up/down arrows to select one of the following and press OK: • Continue Setup Xerox® WorkCentre® 3215/3225 User Guide...
Press OK. Once the password is verified, the selected option menu displays. Wireless Connectivity (WorkCentre 3215NI and 3225DNI) ® The WorkCentre 3215NI and WorkCentre 3225 DNI are compatible with 802.11 (Wi-Fi ) wireless networks. The location where the machine is installed must be covered by an 802.11 wireless network.
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At the Wi-Fi Direct menu, select On or Off, Device Name, IP Address, Group Owner, Network Key, and Status. At the Wi-Fi Signal menu, check to see if there is a Wi-Fi signal. 10. At the Wi-Fi Default menu, select Restore if you want to restore defaults. Xerox® WorkCentre® 3215/3225 User Guide...
Press the up/down arrows to select Information Pages and press OK. Press the up/down arrows to select Configuration Page and press OK. Press the up/down arrows to select Yes and press OK. The Printing screen displays and the configuration report prints. Xerox® WorkCentre® 3215/3225 User Guide...
• Select Login at the top of the screen or • Select the Properties icon. You are then prompted for the ID and Password. Enter the admin for the ID and 1111 for the Password. Xerox® WorkCentre® 3215/3225 User Guide...
Change the Administrator Password It is recommended that you change the default administrator password to a more secure password, so this Xerox machine is not compromised. To change the Administrator password: At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar.
Enter the required Network Key and Confirm Network Key. Depending on your selections you may be required to enter 802.1x Security Setup information. Select Apply to save the changes. Configuring Wi-Fi Direct at the machine Refer to Configure Wireless Connectivity at the Machine. Xerox® WorkCentre® 3215/3225 User Guide...
100 Mbps (Full Duplex) Select on Apply to save the changes. The change to Ethernet Speed rate will take effect after System Reboot screen appears. Select OK. When the Acknowledgement screen displays, select OK. 10. Reboot the machine. Xerox® WorkCentre® 3215/3225 User Guide...
Enter the IP Address of the printer in the browser. Select Login and enter the ID (admin) and Password (1111). Select Properties > System > Setup. Select an Altitude Adjustment value, based on your altitude in the table above. Select Apply. Xerox® WorkCentre® 3215/3225 User Guide...
Enter a recipient Name and E-mail Address(es). Select Setting for Consumables. Under Consumable Shortage Warning, select a Toner Level percentage. Select Enable for Toner Empty, if required. 10. Select a Drum Level percentage for notifications. 11. Select Apply. Xerox® WorkCentre® 3215/3225 User Guide...
Press the up/down arrows to select IPv4 Address; press OK. Enter the IP Address using the alphanumerical keypad; press OK. Enter details for Subnet Mask using the alphanumerical keypad; press OK. 10. Enter details for Gateway using the alphanumerical keypad; press OK. Xerox® WorkCentre® 3215/3225 User Guide...
Press the OK button, the Network Settings menu displays. Press the up/down arrows to select TCP/IP(IPv4); press OK. Press the up/down arrows to select DHCP; press OK. The Saved screen will display and return to the Network Settings menu. Xerox® WorkCentre® 3215/3225 User Guide...
At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. Xerox® WorkCentre® 3215/3225 User Guide...
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If you have changed the port number from the default port number 80, append the number to the Internet address as follows. In the following examples, the port number is 8080. Domain name: http://myhost.example.com:8080 IPv4: http://xxx.xxx.xxx.xxx:8080 Xerox® WorkCentre® 3215/3225 User Guide...
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Verify that the home page of CentreWare Internet Services is displayed. The CentreWare Internet Services installation process is now completed. When your access to CentreWare Internet Services is encrypted, enter https:// followed by Note: the Internet address, instead of http://. Xerox® WorkCentre® 3215/3225 User Guide...
Printer Name: printer name. Where printer name is the name of the queue being created. Remote System Name: hostname. Where hostname is the machine hostname from the /etc/hosts file. Select Remote Printer is on a BSD System. Xerox® WorkCentre® 3215/3225 User Guide...
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Enter Exit to exit the Bourne shell. Enter Exit to exit Super User mode. 10. Test the queue created, by entering the command: lp -d queuename /etc/hosts 11. Verify that the job prints at the machine. Xerox® WorkCentre® 3215/3225 User Guide...
Enter Exit to exit the Bourne shell. 10. Enter Exit to exit Super User mode. 11. Test the queue created, by entering the command: lp -d queuename /etc/hosts 12. Verify that the job prints at the machine. Xerox® WorkCentre® 3215/3225 User Guide...
Perform the following steps to create a machine print queue on a SCO Unix workstation using either the GUI or the TTY method. GUI Method Log in as root. From the main desktop, select the icons System Administration: Printers: Printer Manager. Xerox® WorkCentre® 3215/3225 User Guide...
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Select Enter to accept the default for a non-SCO remote printer. Select Enter to accept the default for non-default printer. Select Enter to start the process for adding a queue. Enter q to quit the rlconf program. Xerox® WorkCentre® 3215/3225 User Guide...
11. In the Machine menu, select Internet Printing Protocol. 12. Select Continue. 13. Enter ipp://hostname/ipp/printername Where hostname is the hostname of the Xerox machine and printername is the printer name of the Xerox machine. 14. Select Continue. 15. Select Xerox in the Make menu.
/var/spool/lpd. Add the name of the print queue to the end of the subdirectory path. 12. Ensure that the File Limit reads 0. 13. In the Remote Host area, enter the IP Address of the Xerox machine. 14. In the Remote Queue area, enter the Print Queue Name from step 10.
The spool directory is the directory where print jobs are stored and is a subdirectory of /var/spool/lpd. Add the name of the print queue to the end of the subdirectory path. In the Hostname/IP of Printer area, enter the hostname or IP Address of the Xerox machine. Select OK.
Follow the steps in Configure Dynamic IPv4 Addressing using the Machine User Interface on page 29, then return to this page. Important: Highlight BOOTP in step 6. • Follow the steps to Create the Print Queue. Xerox® WorkCentre® 3215/3225 User Guide...
Windows Drivers Windows Drivers The Xerox® WorkCentre® 3215/3225 produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate printer driver. To access the many printer drivers which can be used with your machine, refer to the Drivers CD or download the latest versions from the Xerox web site at www.xerox.com.
If your printer is connected to the network, a Test Print page will be printed. If the Test Print operation is successful, refer to the Print chapter of this guide. If the print operation failed, refer to the Troubleshooting chapter of this guide. Xerox® WorkCentre® 3215/3225 User Guide...
Troubleshooting chapter of this guide. Wireless Printer (WorkCentre 3215NI and WorkCentre 3225DNI) When you connect your printer to a network, you must first configure the TCP/IP settings for the printer. After you have assigned and verified the TCP/IP settings, you are ready to install the software on each computer on the network.
Wireless Setup program that was automatically installed with the printer driver to configure the wireless settings. To open the program: Select Start > Programs or All Programs > Xerox Printers > [Xerox WorkCentre 3215 or 3225]> Xerox Easy Wireless Setup. Connect the machine to your computer using the USB cable.
For Windows follow the steps below to uninstall the driver: Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Xerox Printers > Uninstall Xerox Printer Software. The Uninstall Xerox Printer Software window displays.
14. Select the Applications folder > System Preferences > Print & Scan. 15. Select the + sign on the Printer list and select the printer or enter the IP Address for the printer. 16. Select Add. Xerox® WorkCentre® 3215/3225 User Guide...
Macintosh. Make sure that the machine is connected to your computer and powered on. Select the Applications folder. Select the Xerox folder. Select Printer Software Uninstaller. Select the programs you want to uninstall and select Uninstall.
Linux Drivers Linux Drivers You need to download the Linux software package from the Xerox website to install the printer software. Procedure for Installing the Linux Unified Driver Make sure that the machine is connected to your computer and powered on.
Enter any description corresponding to the type of printer in the Type field. This is optional. Specify any printer description in the Description field. This is optional. Specify the printer location in the Location field. Xerox® WorkCentre® 3215/3225 User Guide...
Select Delete to delete the printer from the system. Execute the ./install-d command to uninstall the whole package. To verify removal results, execute the ./install-c command. To re-install it, use the command ./install to reinstall the binaries. Xerox® WorkCentre® 3215/3225 User Guide...
Select the printer you want to share and select Connect. If a setup complete message appears, select OK. Open the file you want to print and start printing. Xerox® WorkCentre® 3215/3225 User Guide...
Open the Applications folder, select System Preferences. Select Print & Fax or Print & Scan. Select Add or the + symbol. A display window showing the name of your shared printer displays. Select your machine and select Add. Xerox® WorkCentre® 3215/3225 User Guide...
Select Hardware and Sound > Programs. Select Programs and Features. Select Turn Windows Features on and off from the menu on the left. A Windows Features dialog displays. Select the + sign for Print and Document Services. Xerox® WorkCentre® 3215/3225 User Guide...
23. Select Set as the default printer if required. 24. Select Print Test Page to print a test page. 25. Select the Finish button. The printer driver will install. 26. Verify that the test page is printed at the machine. Xerox® WorkCentre® 3215/3225 User Guide...
Select File, select Run as administrator. Go to step 6. Select the Local Area Connection icon. Select Properties. Ensure that the Internet Protocol (TCP/IP) protocol has been loaded and ensure the check box is checked. Select OK. Xerox® WorkCentre® 3215/3225 User Guide...
Select Properties. In the Network Settings link, select Raw TCP/IP, LPR, IPP in the directory tree. In the Raw TCP/IP Printing area: Select Enable. For Port Number, enter the required port number (1 - 65535). Xerox® WorkCentre® 3215/3225 User Guide...
Check the Enable bidirectional support check box. Bi-directional communication automatically updates the printer driver with the printer's installed options. The driver’s Printing Preferences will report information about the printer's operational status, active jobs, completed jobs and paper status. Select OK. Xerox® WorkCentre® 3215/3225 User Guide...
To enter a physical location for the printer, in the Geographical Location field, enter the geographic Latitude and Longitude coordinates in decimal form. For example, use coordinates like +170.1234567 and +70.1234567 for a location. Select Apply. For the new settings to take effect, restart your printer. Xerox® WorkCentre® 3215/3225 User Guide...
Select the Claim Url that displays. This takes you to the Google Cloud Print web site to finish the registration. Select Finish printer registration. 10. Now your printer is registered with Google Cloud Print. Select Manage your printer. Google Cloud Print - ready devices display in the list. Xerox® WorkCentre® 3215/3225 User Guide...
Note The Xerox Easy Printer Manager program can only be used in the Windows system. Through the Xerox Easy Printer Manager, you can change scan settings and add or delete the folders where scanned documents are saved in your computer.
Note when you install the Xerox Easy Printer Manager program. Open the Xerox Easy Printer Manager application. Select Start > Programs or All Programs > Xerox Printers > Xerox Easy Printer Manager and select Easy Printer Manager. Select the Switch to Advanced Mode button at the top of the window.
At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. In the Machine Settings link, select the Fax link. Xerox® WorkCentre® 3215/3225 User Guide...
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Secure Receive menu. Select the Print button and enter the Secure Receive passcode. Select Apply. Select the Auto Reduction check box to automatically reduce large documents received to fit on the fax paper size of your machine. Xerox® WorkCentre® 3215/3225 User Guide...
See the chapter of the User Guide for detailed steps on faxing. Fax Address Book So set up an address book for fax, refer to the Address Book chapter of this User Guide. Xerox® WorkCentre® 3215/3225 User Guide...
SMTP and POP3 (Post Office Protocol 3). Configure SMTP At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. Xerox® WorkCentre® 3215/3225 User Guide...
Select one of the following e-mail types from the Original Type drop-down menu: • Text • Text / Photo • Photo Select one of the following e-mail types from the Original Size drop-down menu: • Letter Xerox® WorkCentre® 3215/3225 User Guide...
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Always - This setting will produce a Confirmation Sheet that will provide error information and indication that the job has reached the recipient(s). • Never - This setting will not produce a Confirmation Sheet. 11. Select Apply to save the changes. Xerox® WorkCentre® 3215/3225 User Guide...
If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. In the Security link on the left hand side select the Network Security link. Select External Authentication. Select LDAP Server. Xerox® WorkCentre® 3215/3225 User Guide...
18. Select OK when the acknowledgement message displays. Verify the LDAP Settings At the machine, press the E-mail button on the control panel. If Authentication is enabled, enter your Login ID and Password (if required). The Enter From Address screen displays. Xerox® WorkCentre® 3215/3225 User Guide...
11. Place a document in the document handler and press the Start button. 12. Verify that the recipient receives the scanned document in their e-mail inbox. Address Book To set up an address book for e-mail, refer to the Address Book chapter of this User Guide. Xerox® WorkCentre® 3215/3225 User Guide...
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E-mail Setup Xerox® WorkCentre® 3215/3225 User Guide...
This chapter includes: • Loading Paper • Setting Paper Size and Type • Media Specifications • Loading Documents • Media Output Locations Xerox® WorkCentre® 3215/3225 User Guide...
A4 and letter only. It holds fewer sheets of other media sizes. For more media specifications, refer to Media Specifications. Pull out tray 1 and load paper into the tray, print side down. Do not fill above the Maximum Fill line indicated by the symbol Xerox® WorkCentre® 3215/3225 User Guide...
Acceptable print media is plain paper from 3.0 x 5.0 inches to 8.5 x 14 inches Legal (76 mm x 127 mm to 216 mm x 356 mm) and weighing between 16 lb and 58 lb (60 g/m² and 220 g/m²). For more media specifications, refer to Media Specifications. Xerox® WorkCentre® 3215/3225 User Guide...
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Setting Paper Size and Type. Note: The settings made from the printer driver on your computer override the settings on the control panel. Xerox® WorkCentre® 3215/3225 User Guide...
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For information about setting the paper type and size on the control panel, refer to Setting Paper Size and Type. Note: The settings made from the printer driver on your computer override the settings on the control panel. Xerox® WorkCentre® 3215/3225 User Guide...
The settings made from the printer driver on your computer override the settings on the control panel. Alternatively, to change the paper size and type on your computer, select Xerox Easy Printer Manager > (Switch to advanced mode) > Device Settings.
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Setting Paper Size and Type Press OK to save the selection. Press Back until you return to Ready mode. Xerox® WorkCentre® 3215/3225 User Guide...
Do not feed a sheet of labels through the machine more than once. The adhesive backing is designed for one pass only through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged. Xerox® WorkCentre® 3215/3225 User Guide...
28 to 32 lb (105 to 120 g/m²) Archival g/m² 28 to 32 lb (105 to 120 ) if you need to keep the print-out for a long period time, such as archives, select this option Xerox® WorkCentre® 3215/3225 User Guide...
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20 to 24 lb (75 to 90 Recycled g/m² 19 to 24 lb (70 to 90 Postcard 32 to 43 lb (121 to 163 g/m²) card stock Envelopes g/m² 20 to 24 lb (75 to 90 Xerox® WorkCentre® 3215/3225 User Guide...
The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer Copy Options. Note: Documents are only scanned once even when several copies are selected. Xerox® WorkCentre® 3215/3225 User Guide...
If paper coming out of the output tray has problems, such as excessive curl, try printing to the rear cover. • To reduce paper jams, do not open or close the rear cover while the printer is printing. Xerox® WorkCentre® 3215/3225 User Guide...
Duplex printing with the rear cover open causes paper jams. CAUTION: The fuser area inside the rear cover of your machine becomes very hot when in use. Take care when you access this area. Xerox® WorkCentre® 3215/3225 User Guide...
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Media Output Locations Xerox® WorkCentre® 3215/3225 User Guide...
This product produces high quality prints from electronic documents. You can access the printer from your computer by installing the appropriate printer driver. To access the many printer drivers which can be used with your machine, refer to the driver CD or download the latest versions from the Xerox Web site at www.xerox.com.
Favorites Tab The Favorites tab lists lists default favorites and user-generated favorites. The Favorites option, which is visible on each tab except for the Xerox tab, allows you to save the current preferences for future use. To save a Favorites item, follow these steps: Change the settings as needed on each tab.
The Details tab, in the right panel, is visible only on the Favorites tab. It displays a summary of the selected Favorite and notes incompatioable options. Paper Tab The Paper tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs. It displays a graphical summary of your selections. Device Tab The Device tab, in the right panel, is visible on each main tab except for the Favorites and Xerox tabs.
Booklet Printing: This allows you to print your document on both sides of the paper and arrange the pages so that the paper can be folded in half after printing to produce a booklet. Page Border: Use this option to select from a variety of borders for your output. Xerox® WorkCentre® 3215/3225 User Guide...
Source: Use this option to select the paper tray required. Use Manual Feeder when printing on special materials like envelopes and transparencies. If the paper source is set to Auto Select: The printer automatically selects the paper source based on the requested size. Xerox® WorkCentre® 3215/3225 User Guide...
Advanced: Use this option to adjust the brightness and contrast levels. Toner Saver • Select On to save toner. Advanced Tab You can select Advanced output options for your document, such as watermarks or overlay text. Xerox® WorkCentre® 3215/3225 User Guide...
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Select Edit from the Overlay drop-down list. The Edit Overlay window appears. Select Create and type a name in the File name box. Select the destination path, if necessary. Xerox® WorkCentre® 3215/3225 User Guide...
Select the Skip Blank Pages check box if you do not want blank pages to be printed. To add a binding margin, select the Manual Margin check box and select Details to select the margin position and width. Xerox® WorkCentre® 3215/3225 User Guide...
This area of the Earth Smart Tab shows a visual representation of the estimated energy and paper savings based on the selections made. Default Earth Smart PC Driver Print Settings Printer 2-Sided N-Up Skip Blank Pages Toner Save WorkCentre 3215NI Not available WorkCentre 3225DN Long Edge WorkCentre 3225DNI Long Edge Default Earth Smart Copy Settings Printer...
In the Earth Smart Mode dialog, select On-forced. Enter the Password. Select Apply. Select OK. Xerox Tab This tab provides version and copyright information as well as links to drivers and downloads, supplies ordering, and the Xerox Web site. Xerox® WorkCentre® 3215/3225 User Guide...
Xerox Easy Printer Manager is a Windows-based application that combines Xerox machine settings into one location. Xerox Easy Printer Manager conveniently combines device settings as well as printing/scanning environments, settings/actions, Scan to PC, and Fax to PC. All of these features provide a gateway to conveniently use Xerox devices.
Set Media Type to correspond to the paper loaded in the tray from which you want to print. This will let you get the best quality printout. If you load a different type of print material, select the corresponding paper type. Xerox® WorkCentre® 3215/3225 User Guide...
Select the other options you want to use. Select Print. The machine prints the selected number of pages you want to print on one sheet of paper. Xerox® WorkCentre® 3215/3225 User Guide...
Google Cloud Print is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. For more information, refer to the topic Google Cloud Print Installation and Setup in this user guide. Xerox® WorkCentre® 3215/3225 User Guide...
Using the Printer Properties window provided by the Printers configuration, you can change the various properties for your machine as a printer. Open the Unified Driver Configurator. If necessary, switch to Printers configuration. Select your machine on the available printers list and select Properties. Xerox® WorkCentre® 3215/3225 User Guide...
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Classes: This option shows the class that your machine is in. Select Add to Class to add your • machine to a specific class or select Remove from Class to remove the machine from the selected class. Select OK to apply the changes and close the Printer Properties window. Xerox® WorkCentre® 3215/3225 User Guide...
Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected. Xerox® WorkCentre® 3215/3225 User Guide...
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Unit: Change the units to points, inches, or centimeters. Printer-Specific Settings Tab Select various options in the JCL and General frames to customize various settings. These options are specific to the printer and depend on the PPD file. Xerox® WorkCentre® 3215/3225 User Guide...
Copy This chapter includes: • Copy Procedure • Copy Options • Using the Layout Options • Media Output Locations Xerox® WorkCentre® 3215/3225 User Guide...
Load documents to be scanned face up in the input tray of the automatic document feeder with the top of the document to the left of the tray. Move the document guide to just touch both sides of the document. Xerox® WorkCentre® 3215/3225 User Guide...
Copy Options. Press Back to return to the top level menu. Enter the Quantity Note: Some options may be unavailable depending on your machine configuration. • The maximum copy quantity is 99. Xerox® WorkCentre® 3215/3225 User Guide...
2. Continue scanning until all sides have been scanned. The images are scanned and the copy job is printed. Stop the Copy Job To cancel an active copy job, on the control panel, press Stop. Xerox® WorkCentre® 3215/3225 User Guide...
2 Sided, Rotate Side 2: This option produces 2 sided copies from 1 sided originals and rotates 180 degrees every second side image. Use this option to create documents which can be read in a head to toe manner, for example, a calendar. Xerox® WorkCentre® 3215/3225 User Guide...
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• Enhance Lev 1 - 2: Select a higher number for a more eliminates the dark vivid background. background resulting from • Erase Lev. 1-4: Select a higher number for a lighter scanning colored paper or background. newspaper originals. Xerox® WorkCentre® 3215/3225 User Guide...
Letter, Legal, Folio, Executive, B5, A5, or A6 paper. Press Copy on the control panel. Press Menu on the control panel. Press the up/down arrows to select Layout and press OK. Press the up/down arrows to select ID Card Copy and press OK. Xerox® WorkCentre® 3215/3225 User Guide...
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Place Rear Side Press Start. Turn the original over and place the rear side of the original face down on the platen glass and close the automatic document feeder. Press Start on the control panel to begin copying. Xerox® WorkCentre® 3215/3225 User Guide...
Note: The rear cover output can only be used for simplex jobs. Duplex printing with the rear door open will cause paper jams. Xerox® WorkCentre® 3215/3225 User Guide...
Duplex printing with the rear cover open causes paper jams. CAUTION: The fuser area inside the rear cover of your machine becomes very hot when in use. Take care when you access this area. Xerox® WorkCentre® 3215/3225 User Guide...
Scan This chapter includes: • Scanning Overview • Windows Scanning • Macintosh Scanning • Linux Scanning • Scan Using TWAIN • Scan using WIA Driver Xerox® WorkCentre® 3215/3225 User Guide...
• with Easy Printer Manager must be installed on your PC prior to use. For Macintosh scanning, the Printer Driver with Image Capture or Xerox Scan Assistant must be installed. • Web Services for Devices (WSD): Use this option to scan to applications or computers that support Microsoft's Web Services for Devices.
TWAIN. • WIA (Windows Image Acquisition): To use this feature your computer must be connected to the machine via a USB cable and running Windows Vista or Windows 7. Refer to Scan Using WIA Driver. Xerox® WorkCentre® 3215/3225 User Guide...
• Once you have enabled the Scan function and set up your Scan settings, any scan job can be initiated from your computer or the Xerox machine once the original is placed in the scanner or ADF. •...
Press the up/down arrows to select Local PC. Press OK. If you see the Not Available message, check the port connection and/or scan setup. Press the up/down arrows to select the scan destination you want and press OK. Xerox® WorkCentre® 3215/3225 User Guide...
Sets the file format of the saved image: Multi-page PDF, Single-page PDF, Multi-page TIFF, Single-page TIFF, JPEG. At the machine’s user interface, scroll until the feature you want appears and then press OK. Select the setting required and press OK. Xerox® WorkCentre® 3215/3225 User Guide...
Stop the Job To cancel an active Scan job. Press the Stop button on the control panel. The machine will stop scanning and delete the file and the job, and move on to the next job. Xerox® WorkCentre® 3215/3225 User Guide...
• Scan Assistant is a Xerox utility that is automatically installed with the your Xerox Printer Driver. It provides an interface to select a scanner and to adjust Scan settings and start the scanning process directly from your computer.
Select the features for the scan job from the Scan Menu on the right side of screen. Set the scan options for your scan jobs by pressing Save. Note: These settings will be confirmed at the machine when you send the fax from the control panel. Xerox® WorkCentre® 3215/3225 User Guide...
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Desktop Documents folder [Other folder names on device] Name Create a name for the scanned file Format JPEG, TIFF, PNG, JPEG 2000, GIF, BMP, PDF Image Correction None Manual: Brightness, Tint, Temperature, Saturation Restore Defaults Xerox® WorkCentre® 3215/3225 User Guide...
Note: If you have not set up enabled scanning to the Xerox machine from your computer, your Mac will not appear as a destination in the Scan Menu at the machine. Scan to Local PC To use Scan to Local PC, the machine must be connected to your PC or workstation via a USB cable.
Stop the Job To cancel an active Scan job. Press the Stop button on the control panel. The machine will stop scanning and delete the file and the job, and move on to the next job. Xerox® WorkCentre® 3215/3225 User Guide...
Cancel. The scanned image appears. 11. When you are finished, click Save on the toolbar. 12. Select the file directory where you want to save the image and enter the file name. 13. Click Save. Xerox® WorkCentre® 3215/3225 User Guide...
Zoom Out Zooms the image out. Zoom In Zooms the image in. Scale Allows you to scale the image size; you can enter the size manually, or set the rate to scale proportionally, vertically, or horizontally. Xerox® WorkCentre® 3215/3225 User Guide...
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Allows you to adjust the brightness or contrast of the image, or to invert the image. Properties Shows the properties of the image. For further details about the Image Manager application, refer to the on screen help. Xerox® WorkCentre® 3215/3225 User Guide...
Load originals face up into the automatic document feeder, or place a single original face down on the platen glass. Open an application, such as Adobe Photoshop. Open the TWAIN window and set the scan options. Scan and save your scanned image. Xerox® WorkCentre® 3215/3225 User Guide...
Make sure that the machine is connected to your computer and powered on. Install the WIA driver. Follow the install instructions provided with your Xerox machine’s driver. Load originals face up into the automatic document feeder, or place a single original face down on the platen glass.
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Scan Using WIA Driver Xerox® WorkCentre® 3215/3225 User Guide...
Overview Overview Your Xerox multifunction machine offers a wide selection of Fax capabilities and features. This section provides instruction on how to use them effectively. Before you begin any of the processes in this section, check that the Fax functionality was set up at installation and the communications pathways enabled.
Once you have placed the documents you want to fax in the machine, you can program the rest of the fax job from the machine or from your computer using Easy Printer Manager or CentreWare Internet Services. See below for steps for each method. ® ® Xerox WorkCentre 3215/3225 User Guide...
Use to restrict printing of received faxes when the machine is unattended. Add Page Use to add additional documents to a delayed fax job which is saved in memory. Cancel Job Cancel a delayed fax stored in the machine’s memory. ® ® Xerox WorkCentre 3215/3225 User Guide...
At the machine, press the Start button. (For initiating a fax job from your PC, see Fax from PC.) The machine scans the originals, dials the entered number(s), and attempts to connect with the remote fax machine. Once connected, the machine sends the fax job. ® ® Xerox WorkCentre 3215/3225 User Guide...
• Scroll to Machine Setup. Press OK. • Scroll to Confirm. Press OK. To Stop a Fax Job To cancel an active fax job, press the red Stop button on the control panel. ® ® Xerox WorkCentre 3215/3225 User Guide...
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Scroll to Cancel Job. Press OK. Scroll to the job you wish to cancel. Press OK. Answer are you sure? with Yes by pressing OK. The message display states that the job has been cancelled. ® ® Xerox WorkCentre 3215/3225 User Guide...
Your machine provides the following options to customize your fax jobs. You can access them at the machine; some of these features can also be accessed from your computer via Xerox Easy Printer Manager or Xerox CentreWare Internet Services. See the chart below to determine the access options for each feature.
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Access: at machine which is saved in memory. Cancel Job Use to cancel a Delayed Refer to Cancelling a Delayed Fax for instructions. Fax job which is saved in Access: at machine memory. ® ® Xerox WorkCentre 3215/3225 User Guide...
Scheduled Jobs list, press Machine Status, at Info Pages press OK. Scroll to find Scheduled Jobs. Select OK, then scroll to Print. Press Ok to print the list of scheduled jobs, including delayed faxes. • You cannot send a color fax using this feature. ® ® Xerox WorkCentre 3215/3225 User Guide...
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If adding more than one page, select Yes at the Another Page? prompt. Load another page and press OK. When you have finished, select No at the Another Page? prompt. The machine stores the page. Job programming is complete when you see the Fax prompt. ® ® Xerox WorkCentre 3215/3225 User Guide...
From the Redial Term drop-down menu select the minutes for the term of each redial. Redial Times From the Redial Times drop-down menu select the amount of times you want the machine to re-dial. ® ® Xerox WorkCentre 3215/3225 User Guide...
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From the Fax Confirmation drop-down menu select one of the send report options. •Off •On - prints a report when a fax has been sent. •On-Error - prints a report when an error occurs. ® ® Xerox WorkCentre 3215/3225 User Guide...
If you receive a fax while you are copying or printing, your machine stores the incoming fax in its memory. Then, as soon as you finish copying or printing, the machine automatically prints the fax. ® ® Xerox WorkCentre 3215/3225 User Guide...
To set up DRPD, you will need another telephone line at your location, or someone available to dial your fax number from outside. For information about setting up DRPD, refer to Setting Up DRPD. ® ® Xerox WorkCentre 3215/3225 User Guide...
Press the up/down arrows to highlight Secure Receive and press OK. Press the up/down arrows to highlight Off and press OK. If required, enter the four-digit pincode and press OK. The mode is deactivated and the machine prints all faxes stored in memory. ® ® Xerox WorkCentre 3215/3225 User Guide...
Discard Size Select to automatically reduce large documents received to fit on the fax paper size of your machine. Two-sided fax printing Select to enable printing of two-sided faxes at your machine. ® ® Xerox WorkCentre 3215/3225 User Guide...
Click Enable in the Fax Forward to Fax area. Enter a Forward No. and select Apply. All faxes sent from your machine will also send (forward) a copy of the fax to the number you entered here. ® ® Xerox WorkCentre 3215/3225 User Guide...
At your workstation, open the web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator ID (admin) and Password (1111), and select Login. Click Properties. In the Machine Settings link select the Fax link. ® ® Xerox WorkCentre 3215/3225 User Guide...
Select Apply. The Fax Forward feature will no longer be active at your machine. Note: When you disable Receive Forward, your machine will return to the default Receive mode you have set up--Fax, Tel, Ans/Fax or DRPD. ® ® Xerox WorkCentre 3215/3225 User Guide...
Select Print from the File menu. The Print window is displayed. It may look slightly different depending on your application. Select Xerox MFP PC Fax from your printer list in the Name drop-down list box. Select Printer Properties. Select OK. The Fax Properties screen displays.
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Fax from PC ® ® Xerox WorkCentre 3215/3225 User Guide...
You can scan the originals and send the scanned images to several destinations from the machine by e-mail. This chapter includes: • E-mail Procedure • E-mail Options ® ® Xerox WorkCentre 3215/3225 User Guide...
The default document size is 8.5 x 11” or A4. For other sized documents, change the Original Size option. Refer to E-mail Options for further information. ® ® Xerox WorkCentre 3215/3225 User Guide...
Sets the image resolution. A higher resolution increases the file size. Output Color Sets the color mode of the scanned image. Lighten/Darken Provides manual control to adjust the lightness or darkness of the scanned images. ® ® Xerox WorkCentre 3215/3225 User Guide...
Press the Job Status button on the control panel to display the active jobs. Scroll to select the job required, and press OK. Select Delete and OK. Select Yes to delete the job or No to return to previous screen. ® ® Xerox WorkCentre 3215/3225 User Guide...
• Grayscale: Use if output is to be in shades of gray. color output. • Black and White: Use to select black and white output regardless of the color of your original. ® ® Xerox WorkCentre 3215/3225 User Guide...
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• Normal: Works well with standard typed or printed originals. • Darken +1 to +5: Darkens the original in increments to the darkest setting of Darken +5; works well with light print. ® ® Xerox WorkCentre 3215/3225 User Guide...
Address Book This chapter includes: • Address Book Overview • Using Address Book From the Control Panel • Using Address Book In CWIS Xerox® WorkCentre® 3215/3225 User Guide...
Address Book Overview Address Book Overview With the convenient Address Book feature on the Xerox WorkCentre 3215/3225 you can have all the addresses you need at your fingertips for fax and e-mail jobs. Once the Address Book has been enabled...
Back. Enter another, unassigned speed dial number. Enter the name you want assigned to that speed dial number and press OK. For details on how to enter alphanumeric characters, refer to Using the Keypad in Getting Started. Xerox® WorkCentre® 3215/3225 User Guide...
Enter the name you want and press OK. For details on how to enter alphanumeric characters, refer to Using the Keypad in Getting Started. Enter the first few letters of the speed dial’s name you want. Xerox® WorkCentre® 3215/3225 User Guide...
Press the up/down arrows to select Group Dial and press OK. Press the up/down arrows to select All and press OK. Scroll until the name and number you want displays. You can search upwards or downwards through the entire memory in alphabetical order. Xerox® WorkCentre® 3215/3225 User Guide...
Press the Machine Status button on the control panel. Select Information Pages and press OK. Press the up/down arrows to select Address Book and press OK at the print prompt. Your local Address Book listings will print from your machine. Xerox® WorkCentre® 3215/3225 User Guide...
Using Address Book in CWIS You can use the address book from your PC through CWIS. Access numbers and initiate fax and e-mail jobs from your PC using addresses stored in your Xerox 3215/3225 Address Book. From Address Book in CWIS you can: •...
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Security This chapter describes how to configure the Security features for the machine. The following topics are mentioned in this chapter: • Security at Xerox • Security Settings • Machine Digital Certificate Management • SNMP • SNMPv3 • IP Sec •...
Security at Xerox Security at Xerox For the latest information on securely installing, setting up and operating your machine see the Xerox Security Information Web site located at www.xerox.com/security. Security Settings To prevent unauthorized changes to printer settings, ensure a login ID and password is entered in the System Administrator area.
To reboot the machine, select the required Restart Now button. The Do you really want to restart the device screen appears. Click Yes. The machine will reboot. CentreWare Internet Services may be unavailable for several minutes while the machine reboots. ® ® Xerox WorkCentre 3215/3225 User Guide...
A certificate from a Certificate Authority or a server functioning as a Certificate Authority (for example Windows 2000 running Certificate Services) can be uploaded to the machine. Note: A separate request is required for each Xerox machine. Information Checklist Ensure that the machine is configured with the following items: •...
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Select the Next button. A message displays to show the success of the certificate creation. Click the Close button. The certificate displays in the Certificate Management area. Follow the steps in Enable Secure Connection. ® ® Xerox WorkCentre 3215/3225 User Guide...
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Select the Apply button to accept the changes. If prompted, enter the Administrator User Name (admin) and Password (1111), and select OK. If successful, the Current Status area displays a confirmation message. Follow the steps in Enable Secure Connection. ® ® Xerox WorkCentre 3215/3225 User Guide...
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HTTPs to enable Secure IPP, or select HTTPs Only. Select Import and Export Functions if required. 10. If you selected Both HTTP and HTTPs, select On from the IPPs menu if required. 11. Select Apply to save the changes. ® ® Xerox WorkCentre 3215/3225 User Guide...
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Select the box next to the Friendly Name of the certificate that you want to edit or delete. • Select the Edit button to edit the certificate. Make the required changes and click Apply. • Select the Delete button to delete the certificate, and click Yes to confirm. ® ® Xerox WorkCentre 3215/3225 User Guide...
From the SNMP page, in the Community Names or SNMP Traps area, select the name or address you want to edit. Select Edit. Change the required options and select Apply to save the changes. Select OK. ® ® Xerox WorkCentre 3215/3225 User Guide...
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Changes made to the GET or SET community names for this machine will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this machine (e.g., Xerox CentreWare Web, any third party network management applications, etc.).
Enter a password in the Privacy Password field. Enter the password in the Confirm Password field. The Privacy Algorithm displays. Select Apply to save the changes. Select OK when the acknowledgement message displays. ® ® Xerox WorkCentre 3215/3225 User Guide...
10. The IP Sec Current Status confirms the status of the IP Sec protocol. 11. To change the Shared Secret, click the Change Shared Secret button and enter the new Shared Secret information. 12. Click Apply to save the changes. ® ® Xerox WorkCentre 3215/3225 User Guide...
The ability to filter on a port or ports is also supported. Enter the port information. Click Apply to accept changes. Click OK. For IPv6 Filtering Select IPv6 Filtering. Select the IPv6 Filtering Enable check box. Enter the IP Address(es) to permit IP addresses to access the device. ® ® Xerox WorkCentre 3215/3225 User Guide...
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In the MAC Address to Filter Out area, select Add. Enter the MAC Address that you want to filter out. Select Apply to save the changes. Select OK when the acknowledgement message displays. ® ® Xerox WorkCentre 3215/3225 User Guide...
This is the procedure to install and setup 802.1X Authentication. Overview The Xerox machine supports IEEE 802.1X Authentication via Extensible Authentication Protocol (EAP). IEEE 802.1X ensures all machines on the network are authenticated and authorized to use the network. 802.1X can be enabled for machines connected through wired Ethernet networks.
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If you select TLS, the Device Validation option appears. Click the Select Certificate button and select the required certificate to provide device validation. 10. Select the Apply button to accept the changes. 11. Select OK when the acknowledgement message displays. ® ® Xerox WorkCentre 3215/3225 User Guide...
At your workstation, open the Web browser and enter the IP Address of the machine in the Address Bar. Press Enter. Select Properties. If prompted, enter the Administrator User Name (admin) and Password (1111), and select Login. Select Properties. ® ® Xerox WorkCentre 3215/3225 User Guide...
Verify Authentication Is Enabled at the Machine Press the E-mail button. The Login ID screen appears. Enter a valid user name and press OK. Enter a valid password and press OK. You will have access to the feature. ® ® Xerox WorkCentre 3215/3225 User Guide...
12. Select Apply to save the changes. 13. Select OK when the acknowledgement message displays. 14. Follow the steps in Verify Authentication Is Enabled at the Machine to check that you have set up authentication correctly. ® ® Xerox WorkCentre 3215/3225 User Guide...
In the Network Security link, select External Authentication. 10. Select SMB Server. 11. Select the Add button. 12. In the Required Information area: Enter the Domain. Enter the Server Address and Port Number. ® ® Xerox WorkCentre 3215/3225 User Guide...
In the Security link on the left hand side, select the Authentication link. The Authentication Method screen displays. Select LDAP. Select Apply to accept the changes. Select OK when the acknowledgement message displays. ® ® Xerox WorkCentre 3215/3225 User Guide...
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Authentication ® ® Xerox WorkCentre 3215/3225 User Guide...
• Access the Xerox web page via CentreWare: From your printer’s CWIS page, click the Support tab, then Support Links on the left navigation panel. Then click the Order Supplies link on the bottom of the page to go to the Xerox website and order online.
When your toner cartridge is low on toner, the Machine Status light will blink red to let you know it is time to order a new Xerox toner cartridge. When the cartridge is empty and needs to be replaced, the light will be solid red.
You cannot maintain or service any of the parts that are behind these covers and guards. Do NOT attempt any maintenance procedure that is NOT specifically described in the documentation supplied with your machine. Xerox® WorkCentre® 3215/3225 User Guide...
Consumables Maintenance Options When you install your Xerox WC3215 or WC3225, you can set up a few parameters for maintenance features. These options are shown in the chart, and are accessed through these steps: Press the Machine Status button on the control panel.
Slowly shake the cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. Xerox® WorkCentre® 3215/3225 User Guide...
Slowly shake the new cartridge five or six times to distribute the toner evenly inside the cartridge. Note: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. Xerox® WorkCentre® 3215/3225 User Guide...
Cover it with a piece of paper, if necessary. • Do not touch the green surface on the underside of the cartridge. Use the handle on the cartridge to avoid touching this area. Xerox® WorkCentre® 3215/3225 User Guide...
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Hold the drum cartridge by the handle and insert it into the machine until it locks into place. Re-install the toner cartridge. Close the machine front cover. When the green machine status light is solid, the machine is ready. Xerox® WorkCentre® 3215/3225 User Guide...
General Care Recycling Consumables For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Cleaning the Machine WARNING: When cleaning the machine do NOT use organic or strong chemical solvents or aerosol cleaners. Do NOT pour fluids directly onto any area. Use supplies and cleaning materials only as directed in this documentation.
While cleaning the inside of the machine, be careful not to damage any inside parts. Do not use solvents such as benzene or thinner to clean. Printing quality problems can occur and damage can be caused to the machine. Xerox® WorkCentre® 3215/3225 User Guide...
When moving the machine, do not tilt or turn it upside down as the inside of the machine may become contaminated with toner, which can cause damage to the machine or adversely affect print quality. • When moving the machine, make sure to hold the machine securely from the bottom. Xerox® WorkCentre® 3215/3225 User Guide...
Software Update Software Update Xerox is continually seeking to improve its products. A software revision may become available to improve the functionality of your machine. The Software Upgrade feature allows the customer to upgrade the machine software without needing a Customer Service Representative to be present.
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13. Select Next to continue. The upgrade should take less than 10 minutes unless there are network issues. 14. Once the machine has completed the upgrade it will reboot automatically. The configuration report will print (if enabled). Check the configuration report to verify that the software level has changed. Xerox® WorkCentre® 3215/3225 User Guide...
Troubleshooting This chapter includes: • Overview • Clearing Paper Jams • Error Messages • Common Problems • Further Assistance Xerox® WorkCentre® 3215/3225 User Guide...
Overview Overview If a problem occurs with your Xerox WorkCentre 3215/3225, messages appear on the control panel display to indicate the error. Perform the following problem solving procedure: Check the display message to see what kind of error has occurred.
A paper jam has occurred (see Clearing Paper Jams). The machine is connected to a wireless network. Blue Wireless Blinking The machine is in the process of connecting to a wireless network. Machine is disconnected from any wireless network. Xerox® WorkCentre® 3215/3225 User Guide...
To avoid tearing the document, remove the jammed document slowly and gently. Note: To prevent document jams, use the platen glass for thick, thin, or mixed paper-type originals. Remove any remaining originals from the automatic document feeder. Open the automatic document feeder cover. Xerox® WorkCentre® 3215/3225 User Guide...
Lift the automatic document feeder and gently pull out any jammed original. Close the automatic document feeder. Reload the originals into the automatic document feeder and press the Start button to resume the job. Paper Tray Jams Pull out the paper tray. Xerox® WorkCentre® 3215/3225 User Guide...
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Remove any jammed paper by gently pulling it straight out. Release the two green latches positioned above where the paper tray sits. When the baffle drops down, remove any paper from that area of the paper path. Xerox® WorkCentre® 3215/3225 User Guide...
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If the paper is not feeding properly, pull the paper out of the machine. Close the Manual Feed Slot cover. Open the machine front cover and then close it. Re-load the paper in the Manual Feed Slot to resume printing. Xerox® WorkCentre® 3215/3225 User Guide...
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Reinstall the toner cartridge. Tabs on the sides of the cartridge and corresponding grooves within the machine will guide the cartridge into the correct position until it locks into place. Close the front cover. Printing automatically resumes. Xerox® WorkCentre® 3215/3225 User Guide...
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Remove any paper you see, working slowly so that you don’t tear any pieces or damage machine parts. After removing the paper you see, pull the baffle up until the latches click into place. Close the rear cover. Printing will resume automatically. Xerox® WorkCentre® 3215/3225 User Guide...
• Install a new toner cartridge installed is not for your machine. designed for your machine. Toner Cart. Install The toner cartridge is not installed. • Install the toner cartridge. (See Replacing the Toner Cartridge.) Toner Cart. Xerox® WorkCentre® 3215/3225 User Guide...
• Feed envelopes one at a time through the Manual Feed Slot. The originals keep jamming in • If an original does not feed into the machine, the automatic document the automatic document feeder rubber pad may need to be replaced. Contact a service feeder. representative. Xerox® WorkCentre® 3215/3225 User Guide...
• Reinstall the printer software. (See incorrectly installed. Installation and Setup.) The machine is malfunctioning. • Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. Xerox® WorkCentre® 3215/3225 User Guide...
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The operating system is • Exit applications and reboot the malfunctioning. computer. Turn the Xerox machine off and back on again. Pages print, but they are blank. The toner cartridge is defective • Redistribute the toner. or out of toner.
The print job may not be • Make sure that the print job is PostScript. a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine. Xerox® WorkCentre® 3215/3225 User Guide...
Note: Refer to the Microsoft Windows User Guide supplied with your computer for further information on Windows error messages. Xerox® WorkCentre® 3215/3225 User Guide...
CD or the Gimp home page. For detailed information, refer to the ‘Help for Linux’ distribution CD or the Gimp Front-end application. • If you wish to use another kind of scan application, refer to the application’s Help files. Xerox® WorkCentre® 3215/3225 User Guide...
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• Ensure a document is loaded into the machine, ensure your machine is connected to the computer. Note: Refer to the Linux User Guide supplied with your computer for further information on Linux error messages. Xerox® WorkCentre® 3215/3225 User Guide...
• The paper may not meet specifications; for example, the paper may be too moist or rough. (See Media Guidelines.) • The transfer roller may be dirty. Clean the inside of your machine. (See Cleaning the Machine.) • The paper path may need cleaning. (See Cleaning the Machine.) Xerox® WorkCentre® 3215/3225 User Guide...
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• Clean the inside of the machine. (See Cleaning the Machine.) • Check the paper type and quality. (See Media Guidelines.) • Remove the toner cartridge and install a new one. (See Replacing the Toner Cartridge.) Xerox® WorkCentre® 3215/3225 User Guide...
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• If job is simplex, leave the rear cover open. Prints will be delivered face up. Note: The rear cover output can only be used for simplex jobs one sheet at a time. Do not leave rear cover open for duplex jobs. Xerox® WorkCentre® 3215/3225 User Guide...
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• You may be printing on the wrong surface of the paper. Remove the paper and turn it around. • The paper may not meet paper specifications. Xerox® WorkCentre® 3215/3225 User Guide...
Image rubs off the • Replace the paper in the tray with paper from a new package. copy easily. • In high humidity areas, do not leave paper in the machine for extended periods of time. Xerox® WorkCentre® 3215/3225 User Guide...
• Check that the original is the right size, not too thick or thin. machine. • Make sure that the automatic document feeder is firmly closed. • The automatic document feeder rubber pad may need to be replaced. Contact a service representative. Xerox® WorkCentre® 3215/3225 User Guide...
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• You may have chosen the wrong paper settings in the user option setting. For at the bottom of details about paper settings refer to Installation and Setup. each page or on other pages, with a small strip of text at the top. Xerox® WorkCentre® 3215/3225 User Guide...
Error Messages. If the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know the nature of the problem, the machine serial number, the fault code (if any), and the name and location of your company.
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Further Assistance Xerox® WorkCentre® 3215/3225 User Guide...
Machine Specifications Media Specifications Main Paper Tray 1 Feature WorkCentre 3215NI / 3225DN / DNI Capacity: Main Tray g/m² 250 sheets 20 lb (80 ) paper Media Types Plain paper, bond Media Weights g/m² 16 - 43 lb (60 to 163 Media Sizes Length: min 4.13 inches - max 14 inches (148 - 356 mm)
Windows PC / MAC / Linux / Unix PDL / PCL SPL, PCL5e, PCL6, Postscript 3 Fax Features Feature WorkCentre 3215NI / WorkCentre 3225DN / DNI Fax Transmission Speed 33.6 Kbps Telephone Line Type Standard public analogue switched telephone line or equivalent...
Feature Specifications Copy Features Feature WorkCentre 3215NI / WorkCentre 3225DN / DNI First Copy Out Time In Standby Mode: • From ADF: less than 15 seconds • From Platen: less than 14 seconds In Power Save Mode: 42 seconds Zoom Range...
867 MHz or faster PowerPC G4/ G5 Mac OS X 10.6 1 GB (2 GB) 1 GB ® Intel processors Mac OS X 10.7 ~ 10.9 2 GB 4 GB ® Intel processors ® ® Xerox WorkCentre 3215/3225 User Guide...
Operating System Space Sun Solaris 9, 10, 11(x86, SPARC) Up to 100 MB HP-UX 11.0, 11i v1, 11i v2, 11i v3 (PA-RISC, Itanium) IBM AIX 5.1, 5.2, 5,3, 5.4, 6.1, 7.1 (Power PC) ® ® Xerox WorkCentre 3215/3225 User Guide...
Electrical Specifications Electrical Specifications Feature WorkCentre 3215NI / WorkCentre 3225DN / DNI Frequency 50/60 Hz Electrical Voltage 110 - 127 VAC & 220 - 240 VAC Average Power Consumption Power Save mode: 1.1 Watts Stand By mode: Less than 50 Watts Average Operation - Continuous Printing: less than 400 Watts ®...
Environmental, Health, and Safety Contact Information Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox® WorkCentre® 3215/3225 User Guide...
Unauthorized alterations, which may include the addition of new functions or connection of external machines, may impact the machine certification. Please contact your Xerox representative for more information. • Do not push objects into slots or openings on the printer. Touching a voltage point or shorting out a part could result in fire or electric shock.
Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: •...
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Clean with a dry lint-free cloth only. WARNING: Aerosol cleaners can be explosive or flammable when used on electromechanical equipment. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. Printer Symbols Symbol Description Warning: Indicates a hazard which, if not avoided, could result in death or serious injury.
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Do not touch the part or area of the printer. Warning: Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal. Xerox® WorkCentre® 3215/3225 User Guide...
Environmental, Health, and Safety Contact Information Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 ASK-XEROX Canada: 1-800 ASK-XEROX Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
• Consult the dealer or an experienced radio/television technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Basic Regulations To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this device can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information Environmental Information Providing Environmental Solutions and Reducing Cost...
Xerox ENERGY STAR equipment is preset at the factory. Your printer will be delivered with the timer for switching to Power Save Mode from the last copy/print out set at one minute. A more detailed...
EN ISO 7779. Importeur Xerox GmbH Hellersbergstraße 2-4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 (d). We hereby certify: "It is compliant with the EEE Regulation." “EEE yönetmeliğine uygundur.” Xerox® WorkCentre® 3215/3225 User Guide...
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
Further information about these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Certificate of Citizenship or Naturalization. Foreign Naturalization Certificates may be photographed. Passports. Foreign Passports may be photographed. Xerox® WorkCentre® 3215/3225 User Guide...
Canada. 10. Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the copy falsely purports to be a certified copy thereof. Xerox® WorkCentre® 3215/3225 User Guide...
Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox® WorkCentre® 3215/3225 User Guide...
To order the correct service from the local telephone company, you may also have to quote the codes listed below: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y Xerox® WorkCentre® 3215/3225 User Guide...
You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack. If this Xerox device causes harm to the telephone network, the Telephone Company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the Telephone Company will notify the customer as soon as possible.
DTMF signaling. DTMF signaling provides reliable and faster call setup. Modification of this device, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification. South Africa This modem must be used in conjunction with an approved surge protection device.
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For correct operation, total of the RENs of all devices connected to a single line at any time should not exceed five. Xerox® WorkCentre® 3215/3225 User Guide...
Material Safety Data Material Safety Data For Material Safety Data information regarding your printer, go to: North America: www.xerox.com/msds European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts Xerox® WorkCentre® 3215/3225 User Guide...
Recycling and Disposal This chapter includes recycling and disposal information for: • All Countries • North America • European Union • Other Countries Xerox® WorkCentre® 3215/3225 User Guide...
All Countries All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
North America North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (call 1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for local recycling and disposal information, contact your local authorities.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Collection and Disposal of Equipment and Batteries These symbols on the products and/or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste.
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. Xerox® WorkCentre® 3215/3225 User Guide...
Other Countries Other Countries Please contact your local waste management authority to request disposal guidance. Xerox® WorkCentre® 3215/3225 User Guide...