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General Troubleshooting

No Power

Initial Actions
4-24
When the printer is turned On, no activity is detected.
Warning
Hazardous voltage is connected to the Power Supply.
Cycle printer power.
If problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts
Main Controller Board, PL1.0.2
Power Supply, PL1.0.4
Power Cord, PL1.0.25
UI PBA, PL6.4.13
Troubleshooting Procedure Table
Step
Actions and Questions
Check the connection to the wall outlet.
1
Is the printer connected to the outlet?
2
Check the condition of the Power Cord.
Is the Power Cord damaged?
Check the wall outlet.
3
Is the proper supply voltage present?
4
Check power switch resistance.
Does the power switch operate correctly?
Check the Power Supply output.
5
Is there +24 V across each of the following:
CON3-16, 13, 11, 9 and 7
Is there +5 V across:
CON3-5, 3, and 1
Is the correct voltage present at each pin?
6
Reseat CN16 to the Main Control Board.
Does the error still occur?
Check the wiring harness between the
7
Power Supply CON3 and Main Controller
Board CN16.
Is the wiring harness damaged?
WorkCentre 3210/3220 Multifunction Printer Service Manual
Wiring and Plug/Jack Map References
Map 5 - Main Controller Board
Power and Fuser
Yes
Go to step 2.
Replace the
Power Cord
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 7.
Repair the
harness.
No
Connect to
the wall oulet.
Go to step 3.
Use a
different
outlet.
Repair the
switch.
Replace the
Power Supply
(page 104).
Complete.
Go to step 8.

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Workcentre 3220

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