Xerox WorkCentre 3210 Service Manual page 99

WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Message Summary (continued)
Message Cause
Fuser Errors
Low Heat Error The Fuser did not reach Standby
temperature within 10 seconds.
Over Heat Error The Fuser exceeded temperature
set points.
Open Heat Error The Fuser did not reach Ready
temperature within 20 seconds.
Laser Unit Errors
Polygon Motor The Laser unit motor failed.
Hsync Error Laser Unit control error.
Fax Communication and Configuration Errors
[COMM. Error] A Fax communication error.
Memory Full The memory is full.
[Line Error] Cannot connect with the
receiving Fax or contact lost.
Line Busy The receiving Fax did not answer
or the line is already engaged.
[No Answer] The receiving Fax has not
answered after several attempts.
Network Configuration Errors
Connection Error Connection to SMTP server
failed.
Send Error An SMTP authentication error.
(AUTH)
Send Error (DNS) There is a problem in DNS.
Send Error There is a problem in POP3.
(POP3)
Send Error There is a problem in SMTP.
(SMTP)
Send Error — There is a problem on the
Wrong Config network interface card.
IP conflict The IP address is being used by
another device.
Error Messages and Codes
Initial Action Go To
Plug the printer directly 3-23
into the wall outlet.
Check the Fuser and 3-23
Fan vents for debris.
Plug the printer directly 3-23
into the wall outlet.
Check the Laser Unit 3-24
connection.
Check the Laser Unit 3-24
connection.
Check NVM settings. 3-26
Delete unnecessary Fax 3-27
jobs or split the Fax into
more than one
transmission.
Try again. If the error 3-29
persists, turn ECM
mode on.
Try again after a few 3-29
minutes.
Check the receiving 3-28
machine.
Check server settings 3-35
and network cable.
Check authentication 3-35
settings.
Check DNS settings. 3-35
Check POP3 settings. 3-35
Change to the available 3-35
server.
Check network settings. 3-35
Check the IP address 3-36
and reset it if necessary.
3-7