Blank Page (2) - Xerox WorkCentre 3210 Service Manual

Print-Quality Troubleshooting

Blank Page (2)

Initial Actions
5-28
The entire image area is blank. One or several blank pages are printed, or
when the printer is turned On, several blank pages are printed. Charge
voltage from the HVPS to the Print Cartridge is not available due to damaged
or dirty contacts, or the Pick Solenoid has failed.
Check the connection between main Control Board, the HVPS, and Print
Cartridge.
Ensure there are no debris on the transfer path.
Troubleshooting Reference Table
Applicable Parts
Main Controller Board, PL1.0.2
Print Cartridge, PL1.0.21
Pick-Up Solenoid, PL4.0.37
Troubleshooting Procedure Table
Step Actions and Questions
1 Clean the contacts on the Print
Cartridge and inside of the printer.
Does the error still occur?
Check the Pick-Up Solenoid operation.
2
Does the solenoid operate correctly?
Reseat the Main Controller Board
3
connections (8-62).
Does the error still occur?
WorkCentre 3210/3220 Multifunction Printer Service Manual
Example Print
Multiple Blank Prints
Yes No
Go to step 2. Complete.
Go to Step 3. Replace the
Pick-Up
Solenoid
(8-39).
Replace the Complete.
Main Controller
Board (8-62).