Canon imagerunner advance C5550i User Manual page 945

● If you have imported personal buttons/shared buttons registered in another imageRUNNER ADVANCE
series device, buttons not supported by the machine may be included. Register the personal buttons/
shared buttons again in the machine.
Cannot recall the settings because the function for the button is disabled. Enable the
function, then try again.
The operation could not be executed by pressing the button because the function to use has been
stopped.
● Press the button after enabling the function that was stopped to be used.
Synchronize Custom Settings: Log in again for synchronization.
There is an inconsistency between the synchronization data of the server machine and that of the client
machine synchronizing custom settings.
● Log out, and then log in again.
Synchronize Custom Settings: Some settings are restricted.
The client machine was synchronizing custom settings, but the server machine is turned OFF or is not
operating normally.
● Turn the server machine ON.
● If the server machine is operating normally, check that its network cable is connected before checking the
network settings.
Synchronize Custom Settings: An error occurred.
An error occurred during synchronization startup.
● Confirm that the address of the destination server is correct for the synchronization of custom settings
(client).
● If the synchronization of custom settings (client) is complete, restart synchronization.
● Restart the machine.
● If the problem is not resolved even after restarting the machine, check whether (1) you can ping the IP
address set for the destination, and (2) the address of the destination server is correctly displayed.
Synchronize Custom Settings: Server authentication error.
Authentication with the server machine could not be achieved.
● Check that the authentication user ID and new password for the synchronization of custom settings
(client) are the same as the authentication user ID and password with administrator privileges in the
server machine.
● If the synchronization of custom settings (client) is complete, restart synchronization.
● Restart the machine.
Synchronize Custom Settings: Cannot find the server.
The server machine for synchronization of custom settings could not be found using Auto Search.
● Confirm that the server machine is turned ON.
● If the server machine is operating normally, check that its network cable is connected before checking the
network settings.
Troubleshooting
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