A Message Saying to Contact a Local Authorized Canon
Dealer Is Displayed
If the machine cannot operate normally due to a problem, a message is displayed on the touch panel display. Check
the reference according to the displayed message.
When a message saying to contact a local authorized Canon dealer is displayed(P. 923)
When the <Limited Function Mode> button is displayed(P. 923)
When a message saying to contact a local authorized Canon dealer is
displayed
1
Restart the machine.
●
Press the power switch to turn the power OFF, wait for longer than 10 seconds after the Main Power indicator
turns off, and then turn the power ON again.
●
Note that data waiting to be processed is erased when you turn the power OFF.
2
If the message is still displayed, prepare the following information.
●
Product name (imageRUNNER ADVANCE C5560i/C5550i/C5540i/C5535i)
●
The dealer where you purchased the machine
●
The problem (the specific operation you performed and the result and symptom, etc.)
●
Error code number displayed on the touch panel display
3
Turn the power of the machine OFF, pull out the power plug, and contact your local
authorized Canon dealer.
When the <Limited Function Mode> button is displayed
You can continue to use the machine before resolving the problem by limiting functions.
Troubleshooting
923
13WK-0RH