Canon imagerunner advance C5550i User Manual page 941

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Set the IP address.

The IP address of the machine is not set.

Set the IP address in <TCP/IP Settings>, and restart the machine.

Setting an IP Address(P. 32)

Check the server name in the SMB server settings.

A computer or printer with the same name as the SMB server is registered in the WINS database.

If <WINS Resolution> is set to <On> in <WINS Settings>, do not register a computer or printer with the

same name as the SMB server in <Computer Name/Workgroup Name Settings> in <TCP/IP Settings>.

Making WINS Settings(P. 47)

<Computer Name/Workgroup Name Settings>(P. 742)

A computer or printer with the same name as the SMB server exists in the workgroup that the machine

Do not register a computer or printer with the same name as the SMB server in <Computer Name/

Workgroup Name Settings> in <TCP/IP Settings>.

<Computer Name/Workgroup Name Settings>(P. 742)

The WebDAV server does not support TLS encrypted communication.

Set TLS on the WebDAV server side, according to your environment.

The proxy server does not support TLS encrypted communication.

If the WebDAV client connects to the internet via a proxy, set TLS on the proxy server side.

Cannot delete the default key because it is in use by TLS or other settings. Check the

The key and certificate you are trying to delete is being used in TLS encrypted communications or the

Restrict Receiving for Each Function mode of Device Information Distribution.

Set all TLS settings to <Off> to stop TLS encrypted communication. Also set all settings in <Restrict

Receiving for Each Function> to <On>.

<Device Information Distribution Settings>(P. 810)

TCP/IP Error

Could not automatically retrieve the address with DHCP and Auto IP.

If the address cannot be automatically retrieved with DHCP and Auto IP, <IP Address> in <IPv4 Settings> is

set to 0.0.0.0. Set the correct IPv4 address.

Setting an IPv4 Address(P. 33)

0.0.0.0 is set as a fixed IPv4 address in <IP Address> in <IPv4 Settings>.

Set the correct IPv4 address.

Setting an IPv4 Address(P. 33)

The IPv6 address is not set correctly.

Check the following. It may take several minutes until the stateless address is decided.

Troubleshooting