Getting Started; Things You Need To Know Before You Start Using Supplemental Services; Setting Up Supplemental Phone Service; The Flash Key - ZyXEL Communications Prestige 202 User Manual

Prestige 202 ISDN Router
8.1

Getting Started

8.1.1 Things You Need to Know Before You Start Using Supplemental
Services
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♦ In North America, Additional Call Offering (ACO) is required on your ISDN line in order to
use the Call Waiting feature. Flexible Calling is required on your ISDN line in order to use the
Three-Way-Calling or Call Transfer features. These features vary slightly between different
Central Office switch types. You need to check with your telephone company to confirm if
these services are available to you and if so, are there any additional charges for them.
♦ In some cases, your telephone company may only enable these features on your first directory
(phone) number. In this case, you may want to request that the features be enabled on your
second directory number as well.
8.2

Setting Up Supplemental Phone Service

All Supplemental Phone Services are enabled by default except for Call Waiting, which is disabled
by default but can be enabled in Menu 2.1 – ISDN Advanced Setup. The Calling Line
Indication, or Caller ID, also in this menu decides whether the other party can see your number
when you call. If set to Enable (default), the Prestige sends the caller ID and the party you call can
see your number, otherwise if set to Disable, the caller ID is blocked.
8.3

The Flash Key

Flashing means to press the hook for a short period of time (a few hundred milliseconds) before
releasing it. On newer telephones, there should be a "flash" key (button) that generates the signal
electronically. If the flash key is not available, you can tap (press and immediately release) the
hook by hand to achieve the same effect. However, using the flash key is preferred since the timing
is much more precise. With manual tapping, if the duration is too long, it may be interpreted as
hanging up by the Prestige.
8.4

Call Waiting

ISDN Call Waiting allows you to place a call on hold while you answer another incoming call on
the same telephone (directory) number.
8-2
Advanced Phone Services