Lorex LHA4100 series Instruction Manual
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Lorex LHA4100 series Instruction Manual

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  • Page 1 Instruction Manual LHA4100 / LHA4200 Series...
  • Page 3 Instruction Manual LHA4100 / LHA4200 Series #LX400086; r. 1.0/39246/39246; en-US...
  • Page 4 Thank you for purchasing this product. Lorex Corporation is committed to providing our customers with a high quality, reliable security solution. This manual refers to the following models: LHA4104 LHA4108 LHA4216 For the latest online manual, downloads and product updates, and to learn about our complete line of accessory products, please visit our website at: www.lorextechnology.com...

  • Page 5: Important Safeguards

    Important Safeguards In addition to the careful attention devoted to quality standards in the manufacturing proc- ess of your product, safety is a major factor in the design of every instrument. However, safety is your responsibility too. This sheet lists important information that will help to en- sure your enjoyment and proper use of the product and accessory equipment.
  • Page 6 Important Safeguards 5. Power Sources: This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supplied to your location, consult your video dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.
  • Page 7 Important Safeguards 17. Camera Installation: Cameras are not intended for submersion in water. Not all cam- eras can be installed outdoors. Check your camera environmental rating to confirm if they can be installed outdoors. When installing cameras outdoors, installation in a sheltered area is required.

  • Page 8: Package Contents

    Package Contents Your security DVR package includes the following components: DVR (Digital Video Recorder) USB Mouse Ethernet Cable HDMI Cable Remote Control 12V DC Power Supply Quick Start Guides (may not be exactly as shown) Hard drive size, number of channels, and camera configuration may vary by model. Please refer to your package for specific details.

  • Page 9: Dvr Overview

    3. PWR – LED Indicator: Glows to indicate the system is on. 3.2 Back Panel 8–channel DVR: 16–channel DVR: 1. Video Input: Connect Lorex by FLIR wired HD cameras. For a full list of compatible cameras, visit lorextechnology.com/compatibility. #LX400086; r. 1.0/39246/39246; en-US...
  • Page 10 DVR Overview 2. Audio Input: Connect a self-powered microphone (not included) to the Audio Input ports to record up to 4 channels of audio. To hear and record audio from the cameras, ensure you have enabled audio for both the mainstream and substream. See 12.2.11 Configuring System Recording Quality (Mainstream and Substream), page 60 for full instructions.

  • Page 11: Basic Setup

    Basic Setup 4.1 STEP 1: Connect the BNC cameras Connect BNC cameras to the Video Input ports on the rear panel of the DVR. Push and twist the BNC connector clockwise to secure it to the BNC port. 4.2 STEP 2: Connect the mouse Connect the included USB mouse to one of the USB ports.
  • Page 12 Basic Setup 1. VGA cable (not included) — supports up to 1080p output. 2. HDMI cable (included) • 4–channel DVRs: Supports up to 1080p output. • 8/16–channel DVRs: Supports up to 4K output (4K monitor/TV required). 4.5 STEP 5: Connect the power adapter Connect the included power adapter to the 12V port.
  • Page 13 Basic Setup 2. Enter the system user name (default: admin) and password (default: 00000000) and click OK. Wait for the firmware update to complete. The system will restart once the firmware has been upgraded. CAUTION DO NOT POWER OFF THE DVR OR DISCONNECT THE POWER CABLE DURING FIRMWARE INSTALLATION 4.7 STEP 7: Create a secure password The first time you power up your system, you will be asked to create a new, secure pass-...
  • Page 14 Basic Setup 2. Click the arrow keys to select your preferred language for the on-screen display. Click Next to confirm. 3. Click the arrow keys to select your correct region. Click Next to confirm. 4. Configure all fields related to date and time: 4.1.
  • Page 15 Basic Setup 5. Review the information on the final screen of the wizard. Click Accept to confirm that all information is correct, or click Previous to go back to a previous screen in the wizard. Once you have completed the wizard, the date and time of the system is updated. You can make changes at any time to the date, time or region.
  • Page 16 Basic Setup • Click on the DVR’s Taskbar. • Press the button on the included remote control. #LX400086; r. 1.0/39246/39246; en-US...

  • Page 17: Using The Mouse

    Using the Mouse The DVR is designed for mouse navigation. Connect the included mouse to one of the USB ports on the DVR. To use the USB mouse: 1. Left Button: • Click to select menu options. • During live viewing in split-screen view, double-click on a channel to view it in full- screen.

  • Page 18: Using The Remote Control

    Using the Remote Control You have the option of controlling your security system using the included remote control instead of the included mouse, which is intended as the primary way of controlling the sys- tem (for details, see 5 Using the Mouse, page 13). To use the remote control: 1.
  • Page 19 Using the Remote Control 6. Playback Controls: • : In Playback Mode, press to fast forward/increase fast forward speed. • : In Playback Mode, press to rewind/increase rewind speed. • : In Live Viewing Mode, press to open the Search Menu to select video for playback.
  • Page 20 Using the DVR’s On-Screen Display Use the system’s graphical on-screen display to navigate menus and configure options and settings. 7.1 Using the Taskbar The Taskbar along the bottom of the DVR’s main display allows you to access the Main Menu and control basic functions of the DVR. 1.
  • Page 21 Using the DVR’s On-Screen Display 1. Main Menu: Open the Main Menu. For details on Main Menu functions, see 12 Us- ing the Main Menu, page 48. 2. Multi View: Select how many channels appear on the live display at once. 3.
  • Page 22 Using the DVR’s On-Screen Display 1. Move Mini Menu: Click-and-drag to move the Mini Menu to a different part of the screen. 2. Manual Capture: Click to save a snapshot of the current camera image. Manual Cap- ture must be enabled to use this feature. For details on enabling Manual Capture, see 12.2.14 Enabling Manual Capture, page 63.
  • Page 23 Using the DVR’s On-Screen Display 1. Using the mouse, click on a field where alphanumeric characters are entered, such as the user name and password fields. • The Full Keypad opens: • Click to switch between uppercase and lowercase characters. NOTE Uppercase entry mode also reveals more special characters on the far-right side of the keyboard.
  • Page 24 Using the DVR’s On-Screen Display 1. Using the mouse, click on a field where numeric characters are entered, such as the date or time fields. • The Number Keypad opens: • Click to move the cursor between letters. • Click to backspace / delete numbers.
  • Page 25 Using the DVR’s On-Screen Display 1. Channel: Select the channel of the PTZ camera you want to control. 2. Navigation Controls: Click the directional arrows to move the PTZ camera. 3. Start Cruise: Cycles between preset viewing points automatically. NOTE PTZ cruise must be enabled on the DVR.
  • Page 26 Using the DVR’s On-Screen Display 1. Select the channel for the PTZ camera you want to set presets for. 2. Use the directional arrows to move the PTZ camera to the desired view for the preset. 3. Click the arrow next to PRESET to reveal preset controls. 4.
  • Page 27 Using the DVR’s On-Screen Display 2. Click 3. Click-and-drag on the video image to select an area to enlarge. The enlarged image is shown in full screen. A Picture-in-Picture view in the bottom- right corner shows the full image with the zoom area highlighted. 4.
  • Page 28 Recording By default, the system is set to immediately record video from all connected cameras in both continuous recording and motion recording modes. When a camera is recording video, the type of recording is indicated by icons in the bot- tom-left corner of the camera image.
  • Page 29 Playback You can view and back up recorded video on the DVR. To access playback: • Click on the Taskbar • Right-click during live view to open the Quick Menu, then click Playback. 9.1 Using Playback Play back video recordings from a specific date and time. To use video playback: 1.
  • Page 30 Playback 4. Playback of the selected channels begins immediately. The timeline will show green bars representing continuous recording, and yellow bars representing motion record- ing. Click on a section of video in the timeline to change playback position. For a full overview of video playback controls, see 9.2 Video Playback Controls, page 9.2 Video Playback Controls 1.
  • Page 31 Playback 11. Digital Zoom: Click , then click-and-drag on a camera image during play- back to zoom in on the selected area. Right-click to return to regular playback. For full instructions on using digital zoom, see 9.6 Using Digital Zoom, page 30. 12.
  • Page 32 Playback 7. Search Results: Browse search results. • Use the scroll bars to see all rows and columns of your search results. • Click near the bottom of the results section to browse through pages of events. • Check boxes next to any events you would like to backup to a connected USB flash drive (not included).
  • Page 33 Playback 4. Search Channels: Use the dropdown next to Channel to select a channel to search for snapshots from, or select All to search all channels. 5. Recording Type: Use the dropdown next to Type to select N (Normal), M (Motion), Manual to search for only Manual Captures, or select All to search for all types of snapshots.
  • Page 34 Playback 9.5.1 Using the Smart Search Menu 1. Move Menu: Click-and-drag to move the Smart Search menu. 2. Configure Active Area: Click to set an active area for Smart Search. A red grid over- lays the camera image. By default, the entire image is included in the active area. Click-and-drag over areas of the image to remove the red grid overlay, which removes that part of the image from the active area.
  • Page 35 Playback NOTE Digital zoom is not the same as optical zoom, which is supported only by PTZ and motorized lens cam- eras. For details on using optical zoom on supporting cameras, see 7.5 Using PTZ Controls, page 20. To use digital zoom: 1.
  • Page 36 Search & Backup You can back up video recordings and snapshots to a USB flash drive (not included) con- nected to the DVR. 10.1 Drive Menu Controls When you perform a backup, the folder structure of the connected USB flash drive (not in- cluded) is shown on screen.
  • Page 37 Search & Backup 9. Cancel: Cancel the backup. 10. OK: Save backup files to the folder path shown in the Selected Directory field. 11. Selected Directory: Shows the folder path for the location currently shown in the Browsing Area. 12. Format: Click to format the currently selected USB drive. When first connecting a USB flash drive (not included) to the system, it is recommended to format the drive so it is ready for use with the DVR.
  • Page 38 Search & Backup 4. Select an ending time for the backup file: • Let the video play until the desired end time, then click • Click the desired end time on the video timeline, then click A second red arrow appears on the timeline to show you the full duration of your back- up file.
  • Page 39 Search & Backup 10.3 Event Search — Searching and Backing Up Event search lets you view a list of video recordings with the channel, start and end time, and recording type conveniently summarized. You can also quickly back up events to a USB flash drive (not included).
  • Page 40 Search & Backup 9. Select a file type for your backup files and click Save. #LX400086; r. 1.0/39246/39246; en-US...
  • Page 41 Search & Backup 10. The backup drive menu appears (see 10.1 Drive Menu Controls, page 32 for an over- view of drive menu controls). • Navigate to the folder you want the backup files to be saved in. • Click OK to begin. •...
  • Page 42 Search & Backup To perform a Quick Backup for events: 1. Under Search, click Events to open the Events tab. 2. Click the field next to Date to select a date using the on-screen calendar. 3. Click the fields next to Time to enter a start and end time for your search (24-hour format).
  • Page 43 Search & Backup 8. The backup drive menu appears (see 10.1 Drive Menu Controls, page 32 for an over- view of drive menu controls). • Navigate to the folder you want the backup files to be saved in. • Click OK to begin. •...
  • Page 44 Search & Backup 1. Under Search, click Picture to open the Picture tab. 2. Click the field next to Date to select a date using the on-screen calendar. 3. Click the fields next to Time to enter a start and end time for your search (24-hour format).
  • Page 45 Search & Backup 9. The backup drive menu appears (see 10.1 Drive Menu Controls, page 32 for an over- view of drive menu controls). • Navigate to the folder you want the backup files to be saved in. • Click OK to begin. •...
  • Page 46 Search & Backup 1. Under Search, click Picture to open the Picture tab. 2. Click the field next to Date to select a date using the on-screen calendar. 3. Click the fields next to Time to enter a start and end time for your search (24-hour format).
  • Page 47 Search & Backup 7. The backup drive menu appears (see 10.1 Drive Menu Controls, page 32 for an over- view of drive menu controls). • Navigate to the folder you want the backup files to be saved in. • Click OK to begin. •...
  • Page 48 Managing Users, Passwords and Permissions The system supports the following account types: • ADMIN — System Administrator: The administrator has full control of the system, and can change both administrator and user passwords and enable/disable password protection. • USER — Normal User: Users only have access to live viewing, search, playback, and other functions.
  • Page 49 Managing Users, Passwords and Permissions 6. Click the field next to Confirm to reenter the password. 7. Click Save. 11.2 Adding a New User To enable a new user account: 1. Enter the main menu. Under System, click Users to open the Users tab. 2.
  • Page 50 Managing Users, Passwords and Permissions To edit user permissions: 1. Enter the main menu. Under System, click Users to open the Users tab. 2. Click one of the user accounts. NOTE For instructions on enabling user accounts, see 11.2 Adding a New User. 3.
  • Page 51 Managing Users, Passwords and Permissions 4. Edit the user permissions to your preference: • Check the boxes next to any system menus or capabilities you would like the user to access. • Click All to check all boxes. • Click Clear to check none of the boxes. 5.

  • Page 52: Using The Main Menu

    Using the Main Menu To open the Main Menu: 1. Click on the Main Menu button ( ) on the taskbar from the live viewing screen. 2. Hover over one of the options in the menu to browse options in full view. Click to make a selection.
  • Page 53 Using the Main Menu 12.1 Main Menu Overview 1. User name: Displays the name of the user account that you are currently logged into the system with. 2. Settings: Configure options for display, recording parameters, network settings and more. See 12.2 Settings Menu, page 50 for full instructions on using the Settings menu.
  • Page 54 Using the Main Menu 2. Use the dropdown next to Copy to select the channel you wish to copy settings from. Use the dropdown next to To to select another channel or select All to copy to all con- nected channels, then click Copy. 3.
  • Page 55 Using the Main Menu 5. Use the dropdown next to Record Time to select Enable to show timestamps in re- cordings, or Disable to hide them. CAUTION By default, the system is set to show timestamps in video recordings. It is highly recommended to show timestamps in recordings for legal reasons.
  • Page 56 Using the Main Menu 2. Click Setup next to Color. The Color menu opens: 3. Use the dropdown next to Channel to select the channel you wish to adjust color for. 4. Click-and-drag the slider next to HUE to change the hue of the image. 5.
  • Page 57 Using the Main Menu 4. Click Save. The camera image for the selected channel will appear entirely black with the caption Privacy Mode to indicate that covert recording is enabled. 5. (OPTIONAL) Use the Copy function to copy your settings to another or all connected cameras.
  • Page 58 Using the Main Menu NOTE Maximum supported output resolutions: • Up to 1080p resolution using a VGA cable (not included). • Up to 4K resolution using the included HDMI cable (4K monitor or TV required — 8/16-channel re- corders only, 4-channel recorders support a maximum of 1080p output resolution). To change the DVR’s output resolution: 1.
  • Page 59 Using the Main Menu 1. Under Settings, click Display, then click on the Video Out tab. 2. Click-and-drag the slider next to Transparency to adjust transparency. 3. Click Save. 12.2.7 Configuring Sequence Mode When Sequence Mode is enabled, the DVR cycles through connected cameras to show during live viewing.
  • Page 60 Using the Main Menu 1. Under Settings, click Display, then click on the Video Out tab. 2. Use the dropdown next to SEQ Mode to set how many channels appear on screen at a time while Sequence Mode is enabled. 3.
  • Page 61 Using the Main Menu 1. Under Settings, click Display, then click on the Privacy Zone tab. 2. Use the dropdown next to Channel to select a channel to set a privacy zone for. 3. Select Enable from the dropdown next to Mask Area. 4.
  • Page 62 Using the Main Menu 7. (OPTIONAL) Use the Copy function to copy your settings to another or all connected cameras. See 12.1.1 Copying Channel Settings to Another Channel, page 49 for de- tails on using the copy function. 12.2.9 Configuring Recording Parameters Configure basic video recording options.
  • Page 63 Using the Main Menu 7. (OPTIONAL) Use the Copy function to copy your settings to another or all connected cameras. See 12.1.1 Copying Channel Settings to Another Channel, page 49 for de- tails on using the copy function. 12.2.10 Setting the Recording Schedule The recording schedule determines the time periods that the system will record video dur- ing.
  • Page 64 Using the Main Menu 12.2.11 Configuring System Recording Quality (Mainstream and Substream) The system uses 2 recording streams: the Mainstream is the high-quality stream used for live viewing and recording, while the Substream is a lower quality stream used for remote viewing and playback.
  • Page 65 Using the Main Menu 12.2.11.2 Configuring the Substream 1. Under Settings, click REC Para, then click on the Substream tab. 2. Use the dropdown next to Channel to select a channel to set substream for. 3. Use the dropdown next to Resolution to set the recording resolution. 4.
  • Page 66 Using the Main Menu 1. Under Settings, click Picture, then click on the Picture tab. 2. Use the dropdown next to Channel to select a channel to configure Auto Capture for. 3. Select Enable from the dropdown next to Auto Capture. 4.
  • Page 67 Using the Main Menu 1. Under Settings, click Picture, then click on the Picture Schedule tab. 2. Use the dropdown next to Channel to select a channel to set the picture schedule for. 3. Select Continuous to edit the continuous capture schedule (represented by green bars), or Motion to edit the motion capture schedule (yellow bars).
  • Page 68 Using the Main Menu 1. Under Settings, click Picture, then click on the Picture tab. 2. Use the dropdown next to Channel to select a channel to enable Manual Capture for. 3. Select Enable from the dropdown next to Manual Capture. 4.
  • Page 69 12.2.16 Setting up Email Notifications You can configure the system to send email notifications about important activity from your security system. To have the option of using Lorex’s free email server (recommended) or using a different one. • For instructions on enabling email notifications using the Lorex server, see 12.2.16.1 Email Notifications —...
  • Page 70 12.2.16.1 Email Notifications — Using the Lorex server (recommended) 1. Under Settings, click Network, then click on the Email tab. 2. Select Default from the dropdown next to Email to enable the default Lorex mail server. 3. Click to enter up to 3 email addresses that will receive email notifications from the system.
  • Page 71 Using the Main Menu 12.2.16.2 Email Notifications — Using your own server information 1. Under Settings, click Network, then click on the Email tab. 2. Select Enable from the dropdown next to Email to enable email notifications using a custom mail server. 3.
  • Page 72 Using the Main Menu • To enable email notifications using the default Lorex email server, see 12.2.16.1 Email Notifications — Using the Lorex server (recommended), page 66. • To enable email notifications using custom mail server information, see 12.2.16.2 Email Notifications —...
  • Page 73 • For details on connecting to your system over the Internet using a PC or Mac computer, see 13 FLIR Client 12 for PC / Mac, page 91. Prerequisites: • You must create a free Lorex DDNS account. See 19 DDNS Setup (Advanced), page 140 for full setup instructions. To configure DDNS settings: 1.
  • Page 74 Using the Main Menu NOTE The instructions in this section are using VLC Media Player. VLC Media Player is a free software provided at www.videolan.org. FLIR cannot provide support for VLC Media Player or any other 3rd party software. Please contact the software vendor for technical support related to 3rd party software applications. To connect to the video stream using VLC Media Player: 1.
  • Page 75 Using the Main Menu 8. Enter the RTSP address in the following format: • rtsp://[IP address of the DVR]:[RTSP Port]/chA/B • A = Channel number (expressed as 01 for channel 1, 02 for channel 2, etc.) • B = Video stream (0 for mainstream, 1 for substream) •...
  • Page 76 Using the Main Menu 6. Click Setup to set the active area for motion detection. The camera image appears with a red grid overlay on the entire image, letting you know that motion detection is ac- tive for the entire image. Click or click-and-drag to add/remove area from the red grid. NOTE Motion detection will be disabled for areas of the image without red overlay.
  • Page 77 Using the Main Menu 12.3.1 Search for Video Recordings To search for video recordings: 1. Under Search, click Record to open the Record tab. 2. Use the dropdown next to Channel to select a channel to search for video from, or se- lect All to search all channels.
  • Page 78 Using the Main Menu 12.4.1 Configuring Hard Drive Overwrite By default, the hard drive in your DVR is set to overwrite automatically, meaning that the system deletes the oldest footage when the hard drive is full to make way for new record- ings.
  • Page 79 Using the Main Menu 1. Under Device, click HDD to open the HDD tab. 2. Select the hard drive you would like to format. 3. Click Format HDD. 4. Enter your DVR’s user name (default: admin) and secure password to begin formatting the drive.
  • Page 80 Using the Main Menu 1. Under Device, click PTZ to open the PTZ tab. 2. Use the dropdown next to Channel to select the channel your PTZ camera is con- nected to. 3. Select the PTZ camera’s protocol from the dropdown next to Protocol. 4.
  • Page 81 Using the Main Menu To change the DVR’s date and time: 1. Under System, click General to open the General tab. 2. Click the field next to Date to select the correct date from the calendar. 3. Click the field next to Time to enter the correct time. Use the dropdown to select AM or PM if using 12-hour time format.
  • Page 82 Using the Main Menu 1. Under System, click General to open the General tab. 2. Use the dropdown next to Language to set the desired language for the DVR’s on- screen display. 3. Click Save. The system language will update only once you exit the main menu. 12.5.3 Configuring Menu Time-out Option By default, system menus are set to time-out after a set time period, taking you back to the main menu if there is no activity.
  • Page 83 Using the Main Menu 1. Under System, click General to open the General tab. 2. Select a time period from the dropdown next to Menu Timeouts. • 30s–10min: Menus will disappear after the set time period if there is no activity on the system.
  • Page 84 Using the Main Menu 1. Under System, click General to open the General tab. 2. Use the dropdown next to Video Format to select either NTSC or PAL. 3. Click Save. The system will reboot to properly set the new video output mode. 12.5.5 Configuring Daylight Savings Time (DST) Customize settings for Daylight Savings Time (DST) based on your region or preference.
  • Page 85 Using the Main Menu 1. Under System, click General, then click the DST tab. 2. Select Enable from the dropdown next to DST. 3. Select the time difference to use for DST from the dropdown next to Time Offset. 4. Use the dropdown next to Daylight Saving Time to select a mode of entry for effective dates: •...
  • Page 86 Using the Main Menu 4. If needed, use the dropdown next to Time Zone to set the correct region. NOTE In most cases, the region should already be correct as it was configured during the DVR setup wiz- ard. In addition to determining the time zone, the selected region is also used by the system to intelli- gently determine the correct video format (NTSC or PAL) for that region, which may change automatically when changing the region.
  • Page 87 Using the Main Menu 1. Under System, click Info, then click the Channel Info tab. 12.5.9 View Recording Information View recording information for each connected camera such as bitrate, recording resolu- tion and frames per second (FPS). To view recording information: 1.
  • Page 88 Using the Main Menu 12.5.10 Logs — Searching and Backing Up The system log shows you important system events, such as motion alarms and system warnings. You can easily create a backup file of the system log for a set time period to a USB flash drive (not included).
  • Page 89 Using the Main Menu 10. The backup drive menu appears. Navigate to the folder you want the backup file to be saved in, then click OK to begin. The progress bar at the bottom of the window shows you the progress of the backup. NOTE For more details on using the backup drive menu, including a full overview of buttons and their func- tions, see 10.1 Drive Menu Controls, page 32.
  • Page 90 Using the Main Menu 12.6.1 Manual Firmware Upgrade The system supports automatic firmware upgrades over the network to ensure your unit is always up-to-date. It is recommended to always use automatic upgrade unless directed to perform a manual upgrade by technical support. For details on automatic firmware up- grades, see 12.6.6 Using Automatic Firmware Upgrade, page 90.
  • Page 91 Using the Main Menu 1. Under Advanced, click Maintenance to open the Maintenance tab. 2. Click Load Default. 3. Select the menus you would like to restore to default settings: • Click All to select all menus. • Click Clear to deselect all menus. 4.
  • Page 92 Using the Main Menu 1. Under Advanced, click Maintenance to open the Maintenance tab. 2. Click Save Settings. 3. The drive menu appears and displays the contents of the USB flash drive. Navigate to the folder you want the system settings file to be saved in, then click OK to begin. The progress bar at the bottom of the window shows you the progress of the backup.
  • Page 93 Using the Main Menu 1. Under Advanced, click Maintenance to open the Maintenance tab. 2. Click Load Settings. 3. The drive menu appears and displays the contents of the USB flash drive. • Navigate to the system settings file you want to import, then click OK to begin. •...
  • Page 94 Using the Main Menu 12.6.6 Using Automatic Firmware Upgrade The system supports automatic firmware upgrades when connected to a router or switch on your network using the included Ethernet cable. When a new firmware version be- comes available, the system is set to automatically download the firmware file from the In- ternet and displays a pop-up on the DVR’s on-screen display.
  • Page 95 FLIR Client 12 for PC / Mac FLIR Client 12 gives you access to your security system and its settings over the Internet using a PC or Mac computer. The software is available as a free download from the Lorex by FLIR website.
  • Page 96 FLIR Client 12 for PC / Mac 1. Visit www.lorextechnology.com. Search for the model number of your DVR to bring up the product page. NOTE You can find your model number by: • Looking at the label on the bottom-panel of the DVR. •...
  • Page 97 FLIR Client 12 for PC / Mac 4. Enter the Password for the account you wish to log in using (default: 00000000). NOTE The default password will only work if you are accessing the DVR for the first time using the FLIR Cli- ent 12 software.
  • Page 98 FLIR Client 12 for PC / Mac 1. Channel List: Open the channel list for quick camera functions. For details, see 13.4.1 Channel List, page 95. 2. MainStream: View live video using high-quality mainstream video settings. 3. SubStream: View live video using lower-quality substream video settings to conserve bandwidth.
  • Page 99 FLIR Client 12 for PC / Mac 19. Manual Recording: Click to start manually recording video. Click again to stop record- ing. Manual recordings are saved to your computer. To set the location for manual re- cordings, see 13.7 Local Settings Menu — Set Download Location and File Type, page 123.
  • Page 100 FLIR Client 12 for PC / Mac 13.4.3 PTZ Controls Directional Arrows: Click to move the PTZ camera. PTZ Speed: Click to set the speed of the PTZ cam- era’s movement. Zoom: Click –/+ to zoom in or out. Focus: Click –/+ to adjust focus. Iris: Click –/+ to adjust iris.
  • Page 101 FLIR Client 12 for PC / Mac 13.5.2 Playback Controls 1. Calendar: Select a day to search for video from. 2. Type: Select the type of recording you want to search for, or select All to search for all recordings. 3.
  • Page 102 FLIR Client 12 for PC / Mac 18. Original Proportions: Video playback will use the original proportions of its recording resolution. 19. Stretch: Video playback will be stretched to fill the full space available for each channel. 20. Full Screen: Current playback view is shown in full screen. Press ESC on the key- board to return.
  • Page 103 FLIR Client 12 for PC / Mac 1. Ensure you have saved the settings you would like to copy to another channel. 2. Click Copy. 3. Check the channels you would like to copy your settings to, or check all to copy set- tings to all channels.
  • Page 104 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under Settings, click Display to open the Live tab. 3. Use the dropdown next to Channel to select a channel to set up covert recording for. 4.
  • Page 105 FLIR Client 12 for PC / Mac 4. Click-and-drag to draw up to 4 privacy zones on the camera image, which appear as red boxes. • To move an existing privacy zone, click-and-drag the center of the red box. • To resize an existing privacy zone, click-and-drag the edge of the red box. •...
  • Page 106 FLIR Client 12 for PC / Mac 8. (OPTIONAL) Use the Copy function to copy your settings to another or all connected cameras. See 13.6.1 Copying Channel Settings to Another Channel, page 98 for de- tails on using the copy function. 13.6.6 Setting the Recording Schedule The recording schedule determines the time periods that the system will record video dur- ing.
  • Page 107 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under Settings, click REC Para, then click on the MainStream tab. 3. Use the dropdown next to Channel to select a channel to configure the mainstream for. 4.
  • Page 108 FLIR Client 12 for PC / Mac 4. Use the dropdown next to Resolution to set the recording resolution. 5. Use the dropdown next to FPS to set the number of frames per second. 6. Use the dropdown next to Bitrate Control to set the control method. Select CBR (de- fault) to use a Constant Bit Rate, or VBR for a Variable Bit Rate.
  • Page 109 FLIR Client 12 for PC / Mac 9. (OPTIONAL) Use the Copy function to copy your settings to another or all connected cameras. See 13.6.1 Copying Channel Settings to Another Channel, page 98 for de- tails on using the copy function. 13.6.9 Enabling/Disabling Manual Capture Manual Capture allows you to quickly take snapshots from enabled channels.
  • Page 110 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under Settings, click Picture, the click the Picture Schedule tab. 3. Use the dropdown next to Channel to select a channel to set a privacy zone for. 4.
  • Page 111 1. Click Remote Setting in the top-right corner of the window. 2. Under Settings, click Network, then click the Email tab. 3. Select Default from the dropdown next to Email to enable the default Lorex mail server. 4. Click to enter up to 3 email addresses that will receive email notifications from the system.
  • Page 112 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under Settings, click Network, then click the Email tab. 3. Select Enable from the dropdown next to Email to enable email notifications using a custom mail server.
  • Page 113 Internet without requiring port forwarding or DDNS registration. Lorex DDNS is also available as an optional connectivity option. Prerequisites: • You must create a free Lorex DDNS account. See 19 DDNS Setup (Advanced), page 140 for full instructions. To configure DDNS settings:...
  • Page 114 6. Click the field next to User Name to enter the user name shown in the DDNS tab of your Lorex account. 7. Click the field next to Password to enter the password shown in the DDNS tab of your Lorex account.
  • Page 115 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under Settings, click Network, then click the RTSP tab. 3. Click the switch next to RTSP Enable to enable ( ) or disable ( ) RTSP streaming.
  • Page 116 FLIR Client 12 for PC / Mac 9. Click Play. The video stream will open in VLC Media Player. If it does not connect, check the following: • Check that the syntax on the RTSP address is correct. • Make sure the system is connected to the network. •...
  • Page 117 FLIR Client 12 for PC / Mac 10. Click the switch next to Send Email to enable ( ) or disable ( ) email notifica- tion when motion is detected. NOTE Ensure you have enabled email notifications. See 13.6.12 Setting up Email Notifications, page 107 for details.
  • Page 118 FLIR Client 12 for PC / Mac 3. Use the dropdown next to Overwrite to select the overwrite mode. • Auto: Deletes the oldest saved footage when the hard drive is full. • 1–90 Days: Keeps footage for as long as specified before overwriting. Ensure your hard drive is large enough to retain recordings for as long as you have specified.
  • Page 119 FLIR Client 12 for PC / Mac 10. Enter the PTZ ID number in the field next to Address. NOTE If connecting multiple PTZ cameras, you cannot use the same ID number for more than one PTZ camera. 11. Click Save. You will now be able to control your PTZ camera using the DVR. For details on using and controlling the PTZ camera, see 13.4.3 PTZ Controls, page 13.6.19 Changing the Date and Time If you need to change the date and time after completing the setup wizard, follow the steps...
  • Page 120 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under System, click General to open the General tab. 3. Select a time period from the dropdown next to Menu Timeouts. •...
  • Page 121 FLIR Client 12 for PC / Mac 5. Use the dropdown next to Daylight Saving Time to select a mode of entry for effective dates: • Select Week to choose time changes that are relative to the day of the week (for ex- ample, on the second Sunday of March).
  • Page 122 FLIR Client 12 for PC / Mac 13.6.23 Managing Users, Passwords and Permissions Change user passwords, change permissions, or enable/disable user accounts. NOTE You must be logged in with the administrator account to manage user settings. To manage users, passwords and permissions: 1.
  • Page 123 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under System, click Info to open the Info tab. Click Refresh to refresh the information. 13.6.25 View Channel Information View channel information for each connected camera such as alias, motion detection sta- tus, mainstream and substream recording specifications.
  • Page 124 FLIR Client 12 for PC / Mac 1. Click Remote Setting in the top-right corner of the window. 2. Under System, click Info , then click the Record Info tab. Click Refresh to refresh the information. 13.6.27 Setting the Remote ID If you have more than one DVR, you can use the ID function to pair the included remote control to a specific DVR.
  • Page 125 FLIR Client 12 for PC / Mac To manually upgrade the DVR’s firmware: 1. Click Remote Setting in the top-right corner of the window. 2. Under Advanced, click Maintenance to open the Firmware Update tab. 3. Click Scan to browse for and select the .bin firmware file saved on your computer. 4.
  • Page 126 FLIR Client 12 for PC / Mac 3. Click the switches next to the system menus to you would like to include ( ) or dis- card ( ) from the reset, or click All to reset all menus. 4. Click Save to confirm. The DVR will reboot automatically. 13.6.30 Configuring System Event Settings Set notification options for HDD events, warnings and video loss.
  • Page 127 FLIR Client 12 for PC / Mac 13.7 Local Settings Menu — Set Download Location and File Type Set the download location and file type for video recordings and snapshots taken using FLIR Client 12. To configure download location and file types used by FLIR Client 12: 1.
  • Page 128 FLIR Secure: Connecting to the DVR Using a Mobile Device You can view video from your security cameras on compatible smartphones and tablets from anywhere in the world over the Internet. Our new systems feature remote access with our free FLIR Secure app, which provides hassle-free remote access that is secure, reli- able, and easy to set up.
  • Page 129 FLIR Secure: Connecting to the DVR Using a Mobile Device 14.1 FLIR Secure Interface FLIR Secure Home Screen iOS Devices: Android Devices: : Tap to add new devices or create new groups. : Tap to view the FLIR Secure app information. You can also log out from the FLIR Secure app in this screen by tapping Log Out.
  • Page 130 FLIR Secure: Connecting to the DVR Using a Mobile Device Single-Channel Live View 1. Channel Number / Name 2. History: Tap to view recorded videos saved on your recorder’s hard drive. 3. Live View: Double-tap to zoom in. Turn your mobile device sideways to view in land- scape mode, or hold upright to view in portrait mode.
  • Page 131 FLIR Secure: Connecting to the DVR Using a Mobile Device 2. Tap CREATE GROUP. The FLIR Secure app displays all cameras that are connected to your FLIR Secure account. 3. Tap the Name text box and enter a group name of your choice. 4.
  • Page 132 FLIR Secure: Connecting to the DVR Using a Mobile Device 14.2.2 Deleting a Group To delete a group: 1. On the home screen, tap the Groups tab. 2. Tap Edit next to the group you want to edit. The Edit Group screen appears. NOTE For Android users, tap next to the group you want to edit.
  • Page 133 FLIR Secure: Connecting to the DVR Using a Mobile Device 3.6. Tap the left / right arrow to select the day you would like to play back from. NOTE If you select WEEK as the time scale, this becomes a range of dates, for example: May 08 —...
  • Page 134 FLIR Secure: Connecting to the DVR Using a Mobile Device 1. From the Home screen, tap the camera channel under the recorder you would like to play back from. The FLIR Secure app will stream live video from the selected camera channel.
  • Page 135 FLIR Secure: Connecting to the DVR Using a Mobile Device 4. The Device Settings screen appears. You can modify the name of your device, enable / disable mobile and device error notifications. 5. Tap Save after you make your changes. NOTE You can change the password of your recorder through the FLIR Secure app (for ADMIN users only).
  • Page 136 PC Users have the option of using the Lorex Player 11 software, which is automatically saved to your backup USB flash drive when you perform a video backup. Lorex Player 11 is capable of playing H264 files. Minimum System Requirements •...
  • Page 137 Viewing Backed Up Video on PC/Mac 15.2 Lorex Player 11 Interface Overview 1. Video Window 2. Rewind 3. Open File 4. Previous File 5. Play 6. Next File 7. Stop 8. Fast Forward 9. Enable/Disable Watermark 10. Take Snapshot 11. Hide/Show Playlist 12.
  • Page 138 Viewing Backed Up Video on PC/Mac To use the Advanced Menu: 1. Click the button. 2. Click Select to change the snapshot save folder. Then select the folder and click OK. 3. Check to enable the watermark. 4. Click OK to save changes. #LX400086;...

  • Page 139: Replacing The Hard Drive

    Replacing the Hard Drive The system comes with a pre-installed SATA hard drive. You can expand the hard drive with a replacement 2.5” or 3.5” SATA hard drive up to 6TB. NOTE It is recommended to use surveillance or security-certified hard drives, which are designed to be reliable over long periods of time while recording 24/7.
  • Page 140 Replacing the Hard Drive 3.3. Keep holding the hard drive and turn the DVR back over. Remove the hard drive from the DVR. 4. Disconnect the power and data cables. 5. If you are not planning to replace the hard drive immediately, reattach the cover and re- place the screws in the side and back panel of the DVR.
  • Page 141 Replacing the Hard Drive 3.1. Connect the power and data cables to the hard drive. When the hard drive is placed in the DVR, the cables should angle up, away from the bottom panel of the DVR. 3.2. Position the hard drive over the hard drive screw holes (×4) in the bottom panel of the DVR.
  • Page 142 Connecting PTZ Cameras to the To connect a PTZ camera to the system: 1. Connect the BNC video cable to one of the video inputs on the DVR. 2. Connect the RS485 cables: 2.1. Connect the A (TX+) cable to the positive (+) terminal. 2.2.

  • Page 143: Recording Audio

    (not included) to record with audio. NOTE Audio recording without consent is illegal in certain jurisdictions. Lorex Corporation assumes no liability for use of its products that does not confirm with local laws. 18.1 STEP 1: Connecting a Self-Powered Microphone 1.
  • Page 144 • Manually port forward the required ports on your router to your DVR’s IP address by fol- lowing your router manufacturer’s instructions. For more information on port forwarding, see the reference guides on www.lorextechnology.com. 19.2 STEP 2: Create a LOREX Account #LX400086; r. 1.0/39246/39246; en-US...
  • Page 145 2. Select Create an Account. NOTE If you have already set up an account, select I Have a LOREX Account and log in. Proceed directly to 19.3 STEP 3: Add Your Address, page 141. 3. Enter basic information for account setup.
  • Page 146 DDNS Setup (Advanced) 1. From your LOREX account, click the ADDRESSES tab. 2. Click Add an Address. 3. Enter your address information. 4. Click Submit. Once submitted, your address information will be summarized under My Saved Addresses. 19.4 STEP 4: Activate Your Warranty Activate the manufacturer’s warranty on your DVR.
  • Page 147 DDNS Setup (Advanced) 1. From your LOREX account, click the WARRANTIES tab. 2. Click Activate Warranty. 3. Select your address from the dropdown under Your Address. Enter the rest of your product information (attaching bill of sale optional). 4. Click Save Warranty.
  • Page 148 DDNS Setup (Advanced) 1. From your LOREX account, click the DDNS tab. 2. Click Set up a New DDNS. 3. Select your DVR warranty from the dropdown next to Warranty. Enter the rest of your product information. NOTE • The Device Name can be any name of your choice (for example, “Store Security System”).
  • Page 149 DDNS Setup (Advanced) 1. Enter the DDNS address of the DVR (for example, http://tomsmithcamera.loreddns. net). 2. Enter the Client Port (default: 9000) 3. Enter the User Name for the account you wish to log in using (default: admin). 4. Enter the Password for the account you wish to log in using. 5.

  • Page 150: Troubleshooting

    Troubleshooting When a malfunction occurs, it may not be serious or difficult to correct. The following chart contains solutions to most common problems. Please refer to the topics below before call- ing Lorex Technical Support. Error Possible Causes Solutions System is not receiving power, Cable from power adapter is •...
  • Page 151 Troubleshooting Error Possible Causes Solutions Mouse not detected by system. Mouse cable is not firmly con- Firmly connect the mouse cable nected to the system, or the to one of the USB ports. mouse is not connected to the system. System needs to be reset.
  • Page 152 Troubleshooting Error Possible Causes Solutions Email notification is enabled, but If you want to use your own you have not entered your own SMTP server, you must enter SMTP information. your SMTP server address, SMTP port, username, and password in the appropriate fields.

  • Page 153: Technical Specifications

    LHA4100 / LHA4200 Series Technical Specifications 21.1 System Operating System Linux (embedded) Pentaplex Simultaneous View, Record, Playback, Backup & Remote Monitoring Number of Channels 4/8/16 Channels 21.2 Inputs/Outputs Video IN 4/8/16 Channels Video OUT VGA OUT HDMI Audio IN 1 Line IN (RCA) Audio OUT 1 Line OUT (RCA) USB Port...
  • Page 154 Mac OS Remote Software Client Software (PC & Mac) Email Notification Text with snapshot Instant Smartphone & Tablet Support iPad®, iPhone®, Android™ DDNS Free Lorex DDNS System Configuration Full setup configuration over network Ports Programmable by user #LX400086; r. 1.0/39246/39246; en-US...
  • Page 155 Per channel 15/12 30/25 As our products are subject to continuous improvement, Lorex Corporation and its subsid- iaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE #LX400086; r. 1.0/39246/39246; en-US...
  • Page 156 Notices #LX400086; r. 1.0/39246/39246; en-US...
  • Page 158 Legal disclaimer As our product is subject to continuous improvement, Lorex Corporation & subsidiaries reserve the right to modify product design, specifications & prices without notice and without incurring any obligation.E&OE.

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Lha4200 series

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