Kyocera 3011i Operation Manual page 496

Troubleshooting > Troubleshooting
Symptom
Cannot print with USB
memory.
USB memory not
recognized.
While "Auto-IP" is already
set to [On], the IP
address is not assigned
automatically.
Cannot send via SMB.
Cannot connect to this
machine by using Wi-Fi
Direct.
Checkpoints
Is the USB host blocked?
―
Is a value other than "0.0.0.0"
entered for the link local address of
TCP/IP(v4)?
Is the network cable connected?
Have the network settings for the
equipment been configured
properly?
Have the folder sharing settings
been configured properly?
Is the selected interface selected as
the Primary Network?
Has the SMB protocol been set to
[On]?
Has [Host Name] been entered
*1
properly?
Has [Path] been entered properly?
Has [Login User Name] been
*1 *2
entered properly?
Has the same domain name been
used for [Host Name] and [Login
User Name]?
Has [Login Password] been
entered properly?
Have exceptions for Windows
Firewall been configured properly?
Do the time settings for the
equipment, domain server, and data
destination computer differ?
Is the screen displaying Send error? Refer to
Are three handheld devices
connected simultaneously?
Corrective Actions
Select [Unblock] in the USB host
settings.
Check that the USB memory is
securely plugged into the machine.
Enter "0.0.0.0" for the IP address of
TCP/IP(v4).
Connect the correct network cable
securely.
Configure the TCP/IP settings
properly.
Check sharing settings and access
privileges under the folder
properties.
Specify the host name or IP address
of the interface selected as the
Primary Network, or set the
interface to be used again.
Set the SMB protocol setting to
[On].
Check the name of the computer to
which data is being sent.
Check the share name for the
shared folder.
Check the domain name and login
user name.
Delete the domain name and
backslash ("/") from [Login User
Name].
Check the login password.
Configure exceptions for Windows
Firewall properly.
Set the equipment, domain server,
and data destination computer to
the same time.
Responding to Send
Release the connection of handheld
devices being connected manually
or set a connection after setting the
connection time and releasing the
connection by automatic
disconnection.
10-18
Reference
Page
page 8-61
―
page 2-30
page 2-7
page 8-47
page 3-14
page 8-60
page 8-53
page 5-23
page 5-23
page 5-23
page 5-23
page 5-23
page 3-17
―
Error. page 10-35
page 8-49