Cash Advance; Add Gratuity As A Percentage - Ingenico IWL220 Manual

4. If a gratuity has been added, press the GREEN button. If
no gratuity has been added, press the YELLOW button.
5. If a gratuity has been added, enter the amount of the
gratuity and press the GREEN button.
6. Key in the Waiter ID from the original transaction and
press the GREEN button.
The transaction will now proceed as a normal sale transaction. Please see Section 13 for information
on how to complete a Sale Transaction.
23. Pre-Authorisation
PLEASE NOTE: this option is only available for certain types of business. Please contact Customer
Services for further information.
Where there is the likelihood of a large value transaction, such as a hotel or car hire bill, a
pre-authorisation transaction for the expected value can be made. If, following a pre authorisation
transaction, the value of the transaction increases (e.g. as a result of an extended stay at an hotel) a
further pre-authorisation may be required.
1. At the READY prompt press the MENU button. Use the
arrow keys to view the available options and press the
GREEN button when the Pre-Auth option is highlighted.
2. Key in the amount of the transaction and press the
GREEN button.
3. Either insert into or swipe the customer's card through
the terminal. If performing a swiped transaction, your
terminal may prompt you to enter the last four digits of
the card number. If so, key in the last four digits of the
customer's card number and press the GREEN button.
The transaction will now continue as a normal sale transaction. Please refer to Section 13 for
information on how to complete a Sale Transaction.
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REFUND
Gratuity Added?
Enter=YES Clear=NO
REFUND
Key in GRATUITY
0.00
and then press ENTER
REFUND
Original Waiter ID:
and then press ENTER
TRANSACTION MENU
Refund
Purchase. with Cashback
Pre-Auth
PRE-AUTH
Key in Amount:
0.00
and then press ENTER
PRE-AUTH
Insert or Swipe Card
to continue
(or press Cancel key)
The transaction will now continue as a normal sale transaction. Please refer to Section 13 of this
guide for how to complete a Sale transaction.
PLEASE NOTE: Only the last four digits of the card number will be printed on the customer's receipt.

19. Cash Advance

This option is only available for certain types of business. Please contact Customer Services for
further information.
PLEASE NOTE: Only certain types of debit cards allow Cash Advance.
1. Use the arrow keys to view the available options and
press the GREEN button when the Cash Advance option is
highlighted.
2. Key in the amount of the cash advance and press the
GREEN button.
If performing a swiped transaction, your terminal may
prompt you to enter the last four digits of the card
number. If so, key in the last four digits of the customer's
card number and press the GREEN button.
3. Either insert into or swipe the customer's card through
the terminal.
4. The terminal will check the card.
The transaction will now continue as a normal sale transaction. Please refer to Section 13 of this
guide for how to complete a Sale transaction.

20. Add Gratuity as a Percentage

If the terminal is configured for gratuity this can be added as a percentage of the total or as an
actual value.
Press ENTER if a gratuity is to be added.
TRANSACTION MENU
Refund
Cash advance
Purch. with Cashback
CASH ADVANCE
Key in Amount:
0.00
and then press ENTER
CASH ADVANCE
Insert or swipe card
to continue
(or press CANCEL key)
CASH ADVANCE
Checking card
Please wait....
Amount £10.00
Customer to
Enter a Gratuity
Press ENTER
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