Starting A Transaction; Sale Transactions - Ingenico IWL220 Manual

Where a contactless transaction is allowed, the terminal
display will show the contactless symbol.
LED's will light at the top of the terminal during different
parts of the transaction.
The cardholder should hold their card against the
Contactless symbol.
Re-Printing Receipts
Once a re-print has been printed the user will be asked to press ENTER.
Check to ensure receipt is correct, if another re-print is required press MENU to re-print.
PLEASE NOTE: This is not the same as printing a duplicate receipts.

12. Starting a Transaction

IMPORTANT INFORMATION
If your terminal is configured to accept Contactless payments it will always expect you to enter the
transaction amount first for whichever type of transaction you are performing (the payment flow
may differ slightly depending upon your configuration).
The following sections of this guide detail this type of transaction flow.
If your terminal is NOT configured for Contactless payments it will expect the Customer to insert
their card into the terminal to start the transaction. Once this is done, enter the transaction amount
and continue from the Checking Card prompt for the chosen transaction type.

13. Sale Transactions

From the READY prompt, key in the amount of the Sale
and then press the GREEN button. The terminal will display
(if the value is less than the contactless limit it will also
display a Contactless symbol):
If the card is a Chip card, please see 'Sale (Card Inserted)'.
If the customer's card has been swiped, please see 'Sale
(Card Swiped)'.
If the customer's card is a Contactless card and is to be used for a Contactless transaction, please see
'Sale (Contactless)'.
Sale (Card Inserted)
The terminal will check the card. If the customer presents
a card which supports multiple card schemes you may be
required to choose which card scheme to use.
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Present, insert £9.50
or swipe card
Present, insert £9.50
or swipe card
SALE
Checking Card
Please Wait...
2. Use the arrow buttons to view the available op-
tions and press the GREEN button when the Waiter
Totals option is highlighted.
You will then be asked to swipe the Supervisor Card
or enter your Supervisor Code through the terminal.
3. Press the GREEN button to print the totals.
4. To reset the Waiter Totals press the GREEN button
and the totals will be reset.
The terminal will now return to the READY prompt.
33. End of Day Banking
Banking should be carried out at the end of each business day once the last customer has left
the premises. This is to make checking credits and reconciliation with your bank statements
easier.
PLEASE NOTE: If your acquirer has set a cut off time for end of day banking, please note the follow-
ing: To ensure that your statement totals balance, it is important that you carry out your End of Day
Banking before the cut off time set by your acquirer. For information regarding these times please
contact Customer Services.
1. At the READY prompt, press the MENU button twice.
The TOTALS option will be highlighted. Press the GREEN
button and the TOTALS menu will be displayed.
2. Use the arrow keys to view the available options and
press the GREEN button when the End of Day option is
highlighted.
You will then be asked to swipe the Supervisor Card or
enter your Supervisor Code through the terminal.
3. Press the GREEN button to proceed.
4. You will now have the choice of selecting totals for
ALL card types or selecting those card types you wish to
bank.
5. Press the GREEN button to reconcile ALL card types and
the terminal will contact each acquirer in turn before
printing the report or press the YELLOW button to select
the acquirers you wish to reconcile.
PLEASE NOTE: This screen will only be displayed if your terminal is set up with more than one
acquirer.
TOTALS MENU
Z-Totals
X-Totals
Waiter Totals
EFT
Print Waiter - Totals
Enter=YES Clear=NO
WAITER TOTALS
Reset Waiter - Totals?
Enter=OK Clear=REKEY
SYSTEM MENU
Totals
Print Function Codes
Select Function
TOTALS MENU
End-of-Day Banking
Z-Totals
X-Totals
EFT
End-of-Day Banking?
Enter=YES Clear=NO
Select card types to be
banked
Press ENTER for ALL
Press CLEAR to SELECT
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