Using A Payment Card - Ingenico IWL220 Manual

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6. You will now be shown a list of the individual acquirers.
Press the GREEN button to reconcile an acquirer or press
the YELLOW button if you do not want to reconcile a
particular acquirer.
7. Once the desired acquirers have been selected, the terminal will dial the selected acquirers. You
will be prompted to wait while the terminal prints a banking report.
8. After all acquirers have been banked, tear off the receipt and press the GREEN button. The
terminal will return to the READY prompt.
PLEASE NOTE: If Stored or Session Totals Not Agreed is printed on your End of Day receipt, please
contact Customer Services.
34. Entering Function Codes
There may be occasions when you have further requirements of your terminal. These can be met
through the use of Function Codes.
1. At the READY prompt, press the MENU button twice. Use the arrow keys to view the available
options and press the GREEN button when the Select Function option is highlighted.
2. Key enter the function code required and then press the GREEN button.
Once the function code has been entered, follow the prompts displayed by the terminal. You may
be prompted to swipe your Supervisor Card or enter your Supervisor Code. The following codes are
available for you to use:
CODE
TITLE
16
Print Transaction Log
30
Set Date/Time
36
Assign to Base
38
Sleep Parameters
40
Waiter Setup
36
Test Radio Signal
35. Waiter IDs (Restaurants)
Default Waiter 0
A default waiter, Waiter 0: SHARED will be created automatically by the terminal. This can be used if
you do not want to create individual Waiter ID's.
All Sale transactions with gratuity will add tips/gratuities to this waiter without the need for a
Waiter ID to be entered during transaction processing.
The total of all Waiter 0 tips/gratuities will be printed as part of the Waiter Totals Report showing
the total value of tips/gratuities performed.
Page 30
End-of-Day Banking
Bank <aquirier>
Enter=YES
Clear=NO
DESCRIPTION
Refer to section 38
Refer to section 36
Refer to section 39
Refer to section 37
Refer to section 35
Refer to section 8
numbers or letters have been removed. Then re-key the correct entry.
Once all the numbers or letters have been entered press the GREEN button to accept the entry.

11. Using a Payment Card

Inserting a Chip Card
The card should be inserted with the chip facing
uppermost.
The terminal can detect if a chip card has been swiped as
a magnetic card. If the card has not been inserted
previously, it will prompt you to insert the card.
If the card is inserted the wrong way or there is a
problem with the chip, the terminal will prompt for the
card to be removed and re-inserted.
The terminal will prompt you when the card is to be
removed.
Swiping a Card
The card should be swiped with the black magnetic stripe
facing the terminal and running along the bottom of the
card.
Make sure that the bottom of the card runs firmly along
the bottom of the card swipe and that the card is swiped
at even speed.
The speed of the card swipe should not be too slow as
this can sometimes cause problems when the terminal is
reading the card.
It is important to swipe cards correctly through the
terminal so that they can be read by the card reader.
Using a Card with the Contactless
Reader
If the terminal is allowed to process Contactless
transactions the cardholder should present their card
against the Contactless symbol displayed on the terminal.
If the card is removed too quickly a message will appear
on the display and the cardholder will be asked to
present the card again.
Page 11

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