Ingenico IWL220 Manual page 13

30. Printing Duplicate Receipts
1. At the READY prompt press the MENU button. Use the
arrow keys to view the available options and press the
GREEN button when the Duplicate Receipt option is
highlighted.
2. Press the GREEN button to print a duplicate receipt. It is
not an exact copy of either a customer or merchant receipt
and has Duplicate Receipt printed on it.
31. X and Z Totals
X Totals can be printed at any time throughout the day and give a sub total of all transactions
performed. X totals do not reset the totals within the terminal.
Z Totals show the total of all transactions processed through the terminal for each card company
since the last Z Totals were performed. Once Z Totals have been completed the totals within the
terminal are reset to zero. X Totals will also be reset. Z Totals are not connected to your Banking
totals.
1. At the READY prompt, press the MENU button twice. The
TOTALS option will be highlighted. Press the GREEN button
and the TOTALS menu will be displayed.
2. Use the arrow keys to view the available options and
press the GREEN button when the required option is
highlighted.
3. You will then be asked to swipe the Supervisor Card or
enter your Supervisor Code through the terminal.
4. Press the GREEN button to proceed or the YELLOW button
to cancel.
5. The terminal will print the report. Press the MENU
button if you wish to reprint the report. If not, press the
GREEN button and the terminal will return to the READY
prompt.
32. Waiter Totals
1. At the READY prompt, press the MENU button twice. The
TOTALS option will be highlighted. Press the GREEN button
and the TOTALS menu will be displayed.
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TRANSACTION MENU
Refund
Reversal
Duplicate Receipts
EFT
Duplicate Receipt
Enter=YES Clear=NO
SYSTEM MENU
Totals
Print Function Codes
Select Function
TOTALS MENU
End-of-Day Banking
Z-Totals
X-Totals
EFT
X-Totals? (or Z-Totals?)
Enter=YES Clear=NO
Tear Off
TOTALS RECEIPT
Press ENTER if OK
Press Menu to Reprint
SYSTEM MENU
Totals
Print Function Codes
Select Function
1. Your terminal may be configured to allow Cashback, if
so press the GREEN button to select this option.
2. Now enter the Cashback amount and press the GREEN
button. If Cashback is not required, press the YELLOW
button and continue from step 4 below. If Cashback is not
configured, continue from step 3 below.
3. Hand the terminal to the customer. The customer
should enter their PIN, as they do so asterisks will appear
on the screen. Now press the GREEN button.
4. If numbers are entered incorrectly during this process
use the YELLOW button to delete and then reinsert.
PLEASE NOTE: Removing the card will VOID the
transaction.
5. The terminal will now print a receipt which the
CUSTOMER must retain for their records.
Tear off the receipt and press the GREEN button to
continue. Should you require a reprint of the receipt press
the MENU button.
6. You will now be prompted to remove the customer's
card. The terminal will then print a MERCHANT receipt
which must be kept for your records.
7. Press the GREEN button and the terminal will return to
the READY prompt.
PLEASE NOTE: The card number will be masked on the
customer's receipt.
Sale (Card Swiped)
1. Swipe the customer's card through the terminal.
2. You may be prompted to confirm the last four digits of
the card number. Key in the last four numbers from the
customer's card and then press the GREEN button.
3. The terminal will check the card. If the customer
SALE
Cashback?
Enter=YES Clear=NO
PWCB
Key in Cash Amount
0.00
and then press ENTER
Amount 55.00
PIN ****
Cardholder to key PIN
Enter=OK Clear=REKEY
Amount 55.00
PIN: ACCEPTED
RETURN TERMINAL
Do NOT Remove Card
Printing
CUSTOMER RECEIPT
Please Wait...
Tear OFF
CUSTOMER RECEIPT
Press ENTER if OK
Press MENU to Reprint
SALE
Please Remove Card
Printing
MERCHANT RECEIPT
Please Wait...
Tear OFF
MERCHANT RECEIPT
Press ENTER if OK
Press MENU to Reprint
SALE
Checking Card
Please Wait...
Key in last 4 digits of Card
Number
and then press ENTER
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