Setting The Referral Password - Ingenico IWL220 Manual

Once you have spoken to the Authorisation Centre press
the GREEN button to continue with the transaction or, if
authorisation is declined, press the YELLOW button.
If the YELLOW button is selected, the terminal will display
'Not Authorised' and print a 'Not Authorised' receipt. The
terminal will then return to the READY prompt
Enter the authorisation code provided by the Authorisation
Centre and press the GREEN button.
The terminal will now print the receipts and then return to
the READY prompt.
Incorrect Code/Password
If you enter an incorrect Password this screen will be
displayed, press the YELLOW button to retry.
If an incorrect Password is entered at the second attempt
this screen will be displayed, press the GREEN button for a
final retry.
Once the number of tries has been exceeded the terminal
will cancel the transaction, print 'Cancelled' receipts and
return to the READY prompt.

15. Setting the Referral Password

Function 23 will allow you to set and change the Referral
Password.
1. At the READY prompt, press the MENU button twice. Use
the arrow keys to view the available options and press the
GREEN ENTER button when the SELECT FUNCTION option is
highlighted.
2. Enter the number 23 and then press the GREEN button,
the terminal will ask you to swipe the Supervisor card.
3. Now press the GREEN button to select the option to Set
the Referral Password.
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SALE
Authorisation given?
ENTER=YES CLEAR=NO
SALE
Key in Auth. Code
<Auth Code>
and then press ENTER
INCORRECT REFERRAL
PASSWORD
Press CLEAR to retry.
Enter Referral Password
LAST TRY
and then press ENTER
NUM TRIES EXCEEDED
Please call Help Desk
on: nnnn nnn nnnnnnn
Press CLEAR
SYSTEM MENU
Totals
Print Function Codes
Select Function
EFT
Set Referral Password?
Enter=YES Clear=NO
IF YOUR TERMINAL IS CONFIGURED FOR CSC/AVS (A
CARDHOLDER VERIFICATION SERVICE) PROCEED AS FOLLOWS.
If you see this prompt, key in the 3 digit security code,
which can be found on the signature strip on the back of
the customer's card. Now press the GREEN button.
PLEASE NOTE: The security code for American Express
cards is a four digit code and can be found on the front of
the card.
Your terminal will then prompt you to do the following:
• Enter the numeric digits from the customers Post
Code, (i.e EH11 9YE would be entered 119) and then
press the GREEN button.
• Enter the customer's house number, ( i.e Flat 5, 29
High Street would be entered 529) and then press
the GREEN button.
10. The terminal will now dial out for authorisation and
the authorisation code will be displayed. Press the GREEN
button.
The terminal will display the results of the address check. The result will be printed on the
receipts.
The security message will advise the response for any information entered at the Security Code,
Address and Post Code prompts.
Message Text
ALL MATCH
SEC CODE MATCH ONLY
ADDRESS MATCH ONLY
NO DATA MATCHES
DATA NOT CHECKED
11. To accept the transaction press the GREEN button and a
customer receipt will be printed. Press the GREEN
button again and this will print a copy of the receipt for
your records.
To decline the transaction press the YELLOW button and a void receipt will be printed for the
customer. Press the GREEN button again and a void receipt will be printed for your records.
<transaction type>
Key in Security Code:
and then press ENTER
<transaction type>
Key in Numerics from
The Post Code:
and then press ENTER
<transaction type>
Key in fi rst fi ve digits
of the address:
and then press ENTER
<transaction type>
AUTH CODE: nnnnn
<Aquirer name>
press ENTER
Result
All data entered is correct
Only the Security Code is correct
Only the address is correct
None of the data entered is correct
The data has not been checked
AUTH CODE: nnnnn
<security messages>
Press ENTER to Accept
Press CLEAR to Decline
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