Palm Tungsten T3 Handbook page 379

I can't perform a Bluetooth™
HotSync operation.
(continued)
I receive an authentication
error when I try to perform a
HotSync operation using
Bluetooth and a wireless LAN
access point.
When I try to perform a
HotSync operation using
Bluetooth and a wireless LAN
access point, it connects but
nothing happens.
I tried to do a modem HotSync
operation, but it did not
complete successfully.
Some computers have a dedicated virtual serial port
number, such as COM5, and other computers enable you to
choose a port number, such as COM8 or COM12. Refer to
the documentation that came with your computer for
information on dedicated versus flexible virtual ports.
If the virtual serial port you want to use is used by other
applications, exit those applications before setting up your
computer for a Bluetooth HotSync operation.
Make sure you entered the correct username and password
for the selected network service profile in the Network
Preferences screen. See
Chapter 21 for details.
Make sure that Network is selected on the HotSync
Manager menu on your computer.
Contact your system administrator to make sure your
network computer is properly set up.
Check the following on your computer:
Make sure your computer is turned on and that it does not
shut down automatically as part of an energy-saving
feature.
Make sure the modem connected to your computer is
turned on and is connected to the outgoing phone line.
Make sure the modem you are using with your handheld
has an on-off switch. Your handheld cannot "wake up" a
modem that has an auto-off feature.
Make sure the modem is connected properly to your
computer and is connected to the incoming phone line.
For additional modem HotSync troubleshooting tips, go to
www.palm.com/support
"Network Preferences"
.
HotSync problems
in
365