Palm Tungsten T3 Handbook page 377

I tried to do a local HotSync
operation, but it did not
complete successfully.
(continued)
When I press the HotSync
button on the cradle/cable,
nothing happens on Palm
Desktop software, and my
handheld times out.
On a Windows computer, try each step in turn:
Make sure that HotSync Manager is running. If it is
running, close it and restart it.
Make sure you selected Local USB or Local Serial, as
appropriate, from the HotSync Manager menu.
If you are using the serial cradle/cable, try the following:
– Make sure you selected the correct serial port on the
Local tab in the Setup dialog box. It should be set to the
port where you connected the HotSync cradle/cable.
– Try a lower baud rate setting on the Local tab in the
Setup dialog box.
– Make sure you aren't running a program, such as
America Online, that uses the serial port you selected in
the Setup dialog box.
On a Mac computer, try each step in turn:
Make sure HotSync Manager is enabled on the HotSync
Controls tab in the HotSync Software Setup window.
If you are using the optional serial cradle/cable, try the
following:
– Double-click the HotSync Manager icon
folder, and then click the Connection Settings tab. Make
sure the port selection matches the port where your
HotSync cradle/cable is attached.
– Try a lower Speed setting on the Connection Settings
tab.
– Make sure you aren't running a program, such as
America Online, fax or telephony software, or
AppleTalk networking, that uses the serial port you
selected in the Connection Settings tab.
Make a copy of your Palm folder. Uninstall and then
reinstall Palm Desktop software.
Turn on your handheld, and tap the Home icon
the HotSync icon , and then tap Local.
HotSync problems
in the Palm
. Select
363