Appearance Buttons/Menu - Avaya 1408 User Manual

1.11 Appearance Buttons/Menu

Appearance buttons are used to represent calls made and received by you and other users on the telephone system.
They are configured by your system administrator. Normally your first 3 buttons are call appearance buttons but
additional buttons can be configured as appearance buttons.
There are 4 different types of appearance keys that your system administrator can configure:
Call Appearance Buttons
·
These represent ordinary phone calls. Each call appearance that you have can be used to make and or receive
calls. By default you normally have 3 call appearance keys and no other appearance keys.
Bridged Appearance Buttons
·
These appearance keys each match a specific call appearance key of another user. They allow you to answer the
other user's calls on the matching call appearance or to make a call that the other user can then pickup using their
matched call appearance.
Call Coverage Buttons
·
These appearance keys represent another user. When that other user has any calls alerting unanswered, the call
coverage key for that user will start alerting and can be used to answer the call.
Line Appearance Buttons
·
These represent specific phone lines connected to the telephone system. You can use the button to make calls
using that line or to answer calls on that line. Several users can have line appearance keys that represent the
same line. Your phone's display and the key lamps will indicate when the line is being used by other users as well
as by yourself.
Appearance Button Display/Menu
Idle
Active
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This menu is used to display information about the
configured for appearance functions. These will normally be the first 3 button on
the phone but the system administrator can configure additional buttons.
Using the up and down
each of the buttons.
The display for buttons that currently have a call in progress will show details of
the associated call.
The display for buttons that are idle will show the default label for the button
and also soft key labels for accessing the other main menus.
Those buttons that have not been configured as appearance buttons can be
used as feature buttons
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Introduction: Phone Status Letters
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