Table Of Contents - Avaya 1408 User Manual

Contents
1. Introduction
1.1 Important Safety Information ..................................................................... 11
1.2 '08 Phones ..................................................................... 12
1.3 '16 Phones ..................................................................... 13
1.4 Button Modules ..................................................................... 14
1.5 Phone Keys ..................................................................... 15
1.6 The Phone Stand ..................................................................... 16
1.7 Labels ..................................................................... 17
1.8 The Main Phone Menus ..................................................................... 17
1.9 Other Menus ..................................................................... 19
1.10 Phone Status Letters ..................................................................... 20
1.11 Appearance Buttons/Menu ..................................................................... 21
1.11.1 Using the Appearance Menu ............................................................................ 22
1.11.2 Call Apperance Buttons ............................................................................ 23
1.11.3 Bridged Appearance Buttons ............................................................................ 25
1.11.4 Call Coverage Buttons ............................................................................ 27
1.11.5 Line Appearance Buttons ............................................................................ 29
2. Making Calls
2.1 En-Bloc Dialing ..................................................................... 33
2.2 Call Soft Key Options ..................................................................... 34
2.3 Calling a Person from the Contacts List ..................................................................... 35
2.4 Calling a Person from the Call Log ..................................................................... 35
2.5 Redialling a Previous Number ..................................................................... 36
2.6 Making a Page Call ..................................................................... 36
2.7 Withholding Your Number ..................................................................... 37
2.8 Adjust the Call Volume ..................................................................... 38
2.9 Muting a Call ..................................................................... 38
2.10 Ending Calls ..................................................................... 38
3. Answering Calls
3.1 Divert a Call to Voicemail ..................................................................... 41
3.2 Ignore an Incoming Call ..................................................................... 41
3.3 Answering a Page Call ..................................................................... 41
3.4 Auto Answer ..................................................................... 41
3.5 Call Pickup ..................................................................... 42
4. Redialling
4.1 Redial a Call (One Mode) ..................................................................... 44
4.2 Redial a Call (List Mode) ..................................................................... 44
4.3 Selecting Your Redial Mode ..................................................................... 45
4.4 View Call Details ..................................................................... 46
4.5 Add a Call to Your Contacts ..................................................................... 46
5. Holding and Parking Calls
5.1 Holding Calls ..................................................................... 49
5.1.1 Holding a Call ............................................................................ 49
5.1.2 Taking a Call Off Hold ............................................................................ 49
5.1.3 Switching Between Calls ............................................................................ 50
5.1.4 Transfer a Held Call ............................................................................ 50
5.2 Parking Calls ..................................................................... 51
5.2.1 Park Using the Menu ............................................................................ 52
5.2.2 Unpark (Features Menu) ............................................................................ 52
5.2.3 Unpark (Status Menu) ............................................................................ 52
5.2.4 Park & Page ............................................................................ 53
1408/1416 Phone User Guide
IP Office 9.0
6.
6.1 Transfer to Voicemail
6.2 Transferring a Held Call
6.3 Transfer to Your Mobile Phone
7.
7.1 Forced Account Code Entry
7.2 Manual Account Code Entry
8.
8.1 Starting a Conference
8.2 Adding a Call to a Conference
8.3 Viewing Conference Details
8.4 Dropping/Muting Parties
8.5 Holding a Conference Call
8.6 Context Sensitive Conferencing
9.
9.1 Headset Operation
9.2 Handsfree Speaker Operation
10.
10.1 Viewing Contacts Details
10.2 Make a Call from the Directory
10.3 Using the Directory for Other Functions
10.4 Adding a New Contact
10.5 Editing a Contact
10.6 Deleting a Contact
11.
11.1 Using the Call Log
11.2 Making a Call from the Call Log
11.3 Viewing Call Details
11.4 Deleting a Record
11.5 Deleting All Records
11.6 Adding a Record to Your Contacts
12.
12.1 Message Waiting Indication
12.2 Checking Messages
12.3 Sending a Message
12.4 Mailbox Greeting
12.5 Mailbox Name
12.6 Email Mode
12.7 Changing Your Voicemail Code
12.8 Voicemail On/Off
12.9 Transfer to Voicemail
12.10 Send a Call to Voicemail
12.11 Visual Voice
13.
Comments on this document? infodev@avaya.com
Transferring Calls
..................................................................... 56
..................................................................... 57
..................................................................... 57
Account Codes
..................................................................... 60
..................................................................... 60
Conference Calls
..................................................................... 62
..................................................................... 62
..................................................................... 63
..................................................................... 63
..................................................................... 63
..................................................................... 64
Headset/Handsfree Operation
..................................................................... 66
9.1.1 Headset Volume ............................................................................ 67
9.1.2 Default Handsfree Audio Path ............................................................................ 67
9.1.3 Automatic Gain Control ............................................................................ 67
..................................................................... 68
9.2.1 Speaker Volume ............................................................................ 69
9.2.2 Default Handsfree Audio Path ............................................................................ 69
9.2.3 Automatic Gain Control ............................................................................ 69
Contacts/Directory
..................................................................... 73
..................................................................... 74
..................................................................... 74
..................................................................... 75
10.4.1 Add a Contact from the Call Log ............................................................................ 76
10.4.2 Add a Contact from the Redial List ............................................................................ 76
..................................................................... 77
..................................................................... 78
Call Log
..................................................................... 81
..................................................................... 81
..................................................................... 82
..................................................................... 83
..................................................................... 83
..................................................................... 84
Voicemail
..................................................................... 86
..................................................................... 87
..................................................................... 88
..................................................................... 89
..................................................................... 90
..................................................................... 91
..................................................................... 92
..................................................................... 92
..................................................................... 93
..................................................................... 93
..................................................................... 93
Logging In/Out
15-601040 Issue 07i (06 November 2015)
Contents
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