5. Holding And Parking Calls - Avaya 1408 User Manual

5. Holding and Parking Calls

Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears music on hold if
available. The table below summarizes the main differences between parking a call or holding a call.
When used to park or hold a call...
... the call occupies an appearance button.
... the caller hears music on hold if available.
... the calls can be retrieved by other users dialing a short code.
... the calls recalls you automatically if your phone is idle.
... can be used with conference calls.
... can be used to start or add calls to a conference.
... the call is assigned a unique ID.
1408/1416 Phone User Guide
IP Office 9.0
Comments on this document? infodev@avaya.com
Hold
Yes
Yes
No
Yes
Default 15 Default 5
seconds minutes.
Yes
Yes
No
15-601040 Issue 07i (06 November 2015)
Park
No
Yes
Yes
Yes
No
No
Yes
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