NEC UNIVERGE NEAX 2000 IPS Reference Manual page 136

Chapter 7 Attendant Answering Position
Business Attendant System: CCIS Network Information
The following is a diagram of a simple CCIS network using the BAS
The Business Attendant System can run in the above-pictured environment with the following
limitations.
Calls transferred from the BAS Client to a Dterm on the second PBX will not recall to the BAS
operator.
The Dterm in the second PBX cannot be monitored by the BAS system and the monitored
speed dials and status checks in the directory will not function for those extensions.
The system will force supervised transfers to CCIS extensions to ensure callers do not get
transferred to a busy remote extension. Operators need to listen for ring back tone or busy
tone, and then either completes the call or return back to the source caller as appropriate.
The message waiting lamp cannot be controlled on remote Dterm
Using multi-node capabilities, the operator can now view station data via the directory or speed
dials to extensions in other PBXs. The other PBXs must have OAI and a TCP/IP connection
back to the OpenWorX server. Additional OpenWorX software is also required per PBX to be
added on the server (Short Text Message and Nurse Call do not have multi-node capabilities).
Page 7-12 UNIVERGE 2000 IPS Request for Proposal (RFP) Reference Guide
NEAX
.
'
s.
Issue 6