Openworx: Short Text Messaging - NEC UNIVERGE NEAX 2000 IPS Reference Manual

Chapter 11 Open Application Interface
MR: Benefits
Read your messages even when away from your desk, from any Dterm phone set.
Save valuable operator time because they no longer have to read the message back to the
employee.
Automatically dial call back numbers, preventing paper clutter or misdialed numbers.

OpenWorX: Short Text Messaging

Short Text Messaging (STM) is a service running on the OpenWorX Server designed to
facilitate the delivery of text messages to NEAX Wireless Dterm PSIII handsets on the
2000 IPS. This is accomplished with either, Simple Mail Transfer Protocol
U
NIVERGE NEAX
(SMTP) on a Local Area Network (LAN), or Telelocator Alphanumeric Protocol (TAP) Version
1.8. This application turns your PSIII handsets into one-way internal text pagers in addition to
their normal functionality. The interface allows for an audible alert when messages arrive.
Users should be aware that the volume for the text message arrival notice is the same as the
ringer volume. In addition, if the PSIII is set to vibrate, it will also vibrate when a text message
arrives. Messages can be stored for later reading as well as deleted. Messages cannot be
received while the user is on the phone.
STM: Functionality in an SMTP Environment
The STM server can be installed on your enterprise network as an SMTP mail gateway. In this
configuration, users simply send messages up to 128 characters (always the limit of text messages, no
matter what SMTP set up used) to the address PagerID@domain.com.
good example. The server will then parse the Pager ID out of the heading and send the message to
the wireless handset with that extension. NEC has verified this functionality on Microsoft Exchange
®
and Lotus Notes .
STM: Functionality in a TAP Environment
STM can also be configured to use an RS-232c TAP interface for sending or receiving alphanumeric
messages to the user's wireless handsets. Thus a TAP enabled pager program can be used to send a
message.
STM: Benefits
Allow users to send messages directly to users when not available for call transfer.
Short messages can be left as text pages instead of voice mails.
Internal Text messages can be sent directly to wireless handsets via email.
Facilitates quick call back. "Call me at 555-1212, Bob." Can immediately be returned via the
same device.
Automated reminders can be set up via your email to be sent directly to your PSII.
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