Copying Problems; Problems Printing From Your Computer; Scanner Problems - Muratec PLAIN-PAPER DIGITAL FAX/COPIER/PRINTER/SCANNER MFX-1330 User Manual

Copying problems

Symptom
Cannot make a copy
Copy quality is poor
* The document glass is available only for MFX-1330 model.

Problems printing from your computer

Symptom
Cannot print from your
computer
Printing is too slow
Print quality is poor
The printing option does not
effect for the printouts.

Scanner problems

Symptom
Cannot scan a document
"Muratec Color TWAIN Scanner"
does not appear in the list of the
available scanner device on your
application software.
Cannot retrieve the scanned
document from the scan box.
Scanned image looks dirty
* The document glass is available only for MFX-1330 model.
Suggested solutions
• Make sure that the machine is in copy mode. If not, change to the copy mode by
pressing .
 
COPY FAX SCAN
• Make sure that the document is loaded correctly.
If placing the document on the document glass, the side to be copied should be face
down*. If placing the document in the ADF, the side to be copied should be face up.
See "Print quality problems," on page 12.22.
Suggested solutions
• The USB cable or IEEE-1284 parallel cable is not connected properly.
Check the cable connection.
• The port setting is incorrect.
Check the printer port setting in the Windows Control Panel.
• The printer driver may not be installed properly.
Reinstall the printer driver.
• Computer may not have enough memory.
Install more RAM in your computer.
• The print job is large or complex.
The machine takes a lot of times when printing a large print jobs. Please wait the
machine finish the job.
See "Print quality problems," on page 12.22.
Some software applications overwrite the option set on the printer property page.
Choose your printing options from the application.
Suggested solutions
• The TWAIN driver may not be installed properly.
Reinstall the printer driver.
• The TWAIN driver may not be installed properly.
Reinstall the printer driver.
• Make sure a scanning application is installed on your computer.
• The USB cable or IEEE-1284 parallel cable is not connected properly.
Check the cable connection.
• The TWAIN driver may not be installed properly.
Reinstall the printer driver.
• The document glass or ADF glass may be dirty.
*
Clean the glass (see page 12.2.)
• Change the scanning contrast by pressing
• Change the scanning resolution by pressing
M
AINTENANCE
.
CONTRAST
. .
DOC RESOLUTION
& P
ROBLEM SOLVING
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A
12.21