Muratec MFX-1330 User Manual
Muratec MFX-1330 User Manual

Muratec MFX-1330 User Manual

Muratec mfx-1330: user guide
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Summary of Contents for Muratec MFX-1330

  • Page 1 MFX-1330 User’s Guide...
  • Page 2: Table Of Contents

    Request processing ....................1-6 Network printing ......................1-7 OfficeBridge InfoMonitor ..................1-8 OfficeBridge Document Download Manager ............1-8 OfficeBridge CoverPage Editor ................1-8 Muratec OB TIFFMaker ..................1-9 Installing OfficeBridge on your PC ................1-10 Logging in/out of OfficeBridge ..................1-11 Reviewing the document list ..................1-14 Shutdown operation ....................1-19 Chapter 2 Using OfficeBridge ......................
  • Page 3 Forwarding Settings ....................3-22 Temporary Storage list ...................3-24 Common Job Settings ....................3-25 Scheduled Communication ..................3-25 Print Job .........................3-27 Management Information...................3-29 Device Settings .......................3-29 Fax History ......................3-31 Mail History ......................3-33 Setup ..........................3-35 Initial Settings ......................3-35 Scan Settings ......................3-36 Personal Outbox setting ..................3-37 Personal Inbox setting....................3-39 File Name ........................3-40 Received Fax Forwarding ..................3-42...
  • Page 4 Editing the CoverPage .....................6-5 How to send a cover page .....................6-7 Chapter 7 Using the OB TIFFMaker ....................7-1 What is TIFFMaker? ....................7-2 Creating a TIFF file ......................7-2 Chapter 8 Trouble shooting ........................ 8-1 Troubleshooting the browser ..................8-2 Printing problems ......................8-7 Trouble with InfoMonitor ...................8-10 Trouble with Document Download Manager ............8-11 Chapter 9...
  • Page 5 Trademarks • Muratec, the Muratec logo and all Muratec product names contained herein are trade- marks of Murata machinery, Ltd and Muratec America, Inc. • Microsoft®, Windows®, Windows® 98, Windows® Me, Windows® 2000, Windows® XP, Windows® Server 2003 and Internet Explorer are registered trademarks of the Microsoft Corporation.
  • Page 6: Getting Started

    Request processing ..............1-6 Network printing ...............1-7 OfficeBridge InfoMonitor ............1-8 OfficeBridge Document Download Manager ......1-8 OfficeBridge CoverPage Editor ..........1-8 Muratec OB TIFFMaker ............1-9 Installing OfficeBridge on your PC ..........1-10 Logging in/out of OfficeBridge ............1-11 Reviewing the document list ............1-14 Shutdown operation ...............1-19...
  • Page 7: Main Functions Of "Officebridge

    Main functions of “OfficeBridge” Sending / Receiving faxes and e-mails Using OfficeBridge, you not only can send a document from a PC application to a remote fax machine or e-mail location, but also read documents that have been routed to your PC. This process allows you to save time and reduce the paper consumption in your office.
  • Page 8: Network Scanning

    Network scanning Network Scanning is a function that internally stores images read by the unit and reuses the images when prompted. Scanned documents can be sent as fax documents, posted to the bulletin board, or circulated etc. Also, if you use TWAIN-compliant application software, you can convert the images into picture files.
  • Page 9: Bulletin Board

    Bulletin board “OfficeBridge” has a “Bulletin Board Document” list. This document list is the area where any registered OfficeBridge users can view documents. You can add personal Inbox documents, scanned documents, etc. to the “Bul- letin Board Document” list and notify all users of the contents. Also, a bulletin board viewing period can be set.
  • Page 10: Circulation

    Circulation “OfficeBridge” has a “Circulation Document” list. This document list is used to distribute information to both individual users and group members simultaneously. You can add personal Inbox documents, scanned documents, etc. to the “Circu- lation Document” list and notify users of the contents. Both the originator and recipients can check the read status of each document.
  • Page 11: Request Processing

    Request processing “OfficeBridge” has a “Request Processing Document” list. This document list allows users to request document processing to other users. The processor can notify the originator of its status and completion. If the processor cannot process the document, she/he can forward the document to another user for processing.
  • Page 12: Network Printing

    Network printing “OfficeBridge” allows the machine to be used as a network printer. By selecting the dedicated “Muratec OfficeBridge print driver”, you can use the machine to print high-resolution documents. “Network printing” for more information. PHO NE1 PHO NE2 LIN E...
  • Page 13: Officebridge Infomonitor

    OfficeBridge InfoMonitor “OfficeBridge InfoMonitor” is an application software that notifies users of new “OfficeBridge” arriving documents, the results of fax and e-mail transmissions or other events on the “OfficeBridge”. If this application is running, those events are announced with a pop-up mes- sage display and flashing task tray icon.
  • Page 14: Muratec Ob Tiffmaker

    For example, if you attach a TIFF file converted by TIFFMaker to the Muratec Internet Fax via e-mail, you can use the Muratec Internet Fax machine as a PC printer. Also, by using the e-mail forwarding feature on the Muratec Internet Fax machine, you can send your electronic document to a remote fax machine without printing.
  • Page 15: Installing Officebridge On Your Pc

    Installing OfficeBridge on your PC Refer to the “Setup Guide” located on the CD supplied with OfficeBridge expan- sion kit. 1-10 Getting Started...
  • Page 16: Logging In/Out Of Officebridge

    Logging in/out of OfficeBridge NOTE: In order to gain OfficeBridge access, you must be a registered user. Contact your System Administrator if necessary. Logging into OfficeBridge Enter your machine’s IP address in the URL address field of your browser (for example, http://192.168.1.10/). –...
  • Page 17 Enter your password. If you have not setup a password, skip to step 4. You are now logged in. 1-12 Getting Started...
  • Page 18 Logging out of OfficeBridge Press [Log Out]. NOTE: Simply closing the window does not mean that you have logged out Office- Bridge. Getting Started 1-13...
  • Page 19: Reviewing The Document List

    Reviewing the document list Header Tabs Buttons View List Items Items Description “User Name” The user name will be displayed here. “Remaining Disk This displays the amount of free memory remaining Space” within OfficeBridge. If there is not enough memory, you may not be able to scan documents with large contents or receive documents.
  • Page 20: Getting Started

    Items Description The document list screens have the following eight categories. When you click a tab, the document list category will open. NOTE: • If a category contains an unread document, will be displayed on the tab. • The document list screen displayed immediately after login is the category that has unread documents.
  • Page 21 Items Description [Circulate] Selecting a file and clicking this button will circu- late the selected file. “Circulating a file from your browser” on page 2-26 for details. [Process] Selecting a file and clicking this button will request other users to process the selected file. “Creating a processing request from the browser”...
  • Page 22 Items Description “File Name” (This item is only at “Scan” tab) The file names are displayed here. You can give the file a name when you scan the document. If you do not, the scanned date and time will be the file name.
  • Page 23 Items Description “Confirmation” (This item is only at “Circulated” tab) The confirmation status of the files are displayed here. When you click the list button and select a status, the list will be narrowed down by that status. “Status” (This item is only at “Processing” tab) The job status of the files are displayed here.
  • Page 24: Shutdown Operation

    Shutdown operation IMPORTANT: After setting up OfficeBridge, make sure to perform the shutdown opera- tion. Also make sure to perform the shutdown operation, every time when the power supply to the machine is turned OFF. Press [Menu], [8]. [Program] No.8 8 OB Shutdown Press [Enter].
  • Page 25: Using Officebridge

    Chapter Using OfficeBridge PC fax transmission and reception ..........2-2 Sending documents in the machine’s memory ......2-2 Sending a document from a PC application ......2-3 How to enter the destinations ..........2-5 Setting transmission functions ..........2-11 Sending documents again ............2-13 Forwarding received documents ..........2-13 Canceling your transmissions ..........2-14 Reading your received documents ..........2-14 Network Scanning ................2-15...
  • Page 26: Pc Fax Transmission And Reception

    PC fax transmission and reception Here we explain how to send and receive documents using “OfficeBridge”. There are two ways of sending documents. One is to send a document in the document list to the destination by fax or e-mail. The other way is to send directly from a PC application to a remote fax machine or e-mail location.
  • Page 27: Sending A Document From A Pc Application

    Start the desired application program and create/open a document. Click [Print] or [Print Setup] from the File menu. Make sure that “Muratec MFX-1330 Fax” is selected as the printer. If you want to make any adjustments, click [Printing Preferences]. For details, refer to the Help screen.
  • Page 28 The “Fax Transmission Settings” dialog will appear. Specify the destinations and adjust any settings. • To enter destinations, see “How to enter the destinations” on page 2-5. • To adjust settings., see “Setting transmission functions” on page 2-11. Click [Send]. Using the OfficeBridge...
  • Page 29: How To Enter The Destinations

    How to enter the destinations There are three ways to enter destinations. • Enter them directly using the keypad. ( below) • Select them from the Address Book. (See page 2-6.) • Locate them using an LDAP search. (See page 2-8.) To review or cancel the entered documents, see “Reviewing or canceling desti-...
  • Page 30 Entering the destinations using the Address Book Click [Address book] either in “Fax Destination” or in “E-mail Destination”. NOTE: Destinations must be registered in advance. For details on registering or editing destinations, see “Address Book” on pages 3-14 to 3-21. Select your desired destinations.
  • Page 31 Item Click “Personal Address (XX)” or “Personal Address (XX)” to display the registered addresses. The numbers in parenthesis indicate how many addresses have been registered. • Sort by Name The registered addresses are displayed in alphabetical order. • Sort by Number The registered addresses are displayed in the address book number order.
  • Page 32: Searching For A Destination

    Searching for a destination NOTE: In order to search an LDAP server, the server must be registered in advance. Contact your system administrator. For more information on server set up, see “LDAP Settings” on page 3-64. When the “Address Book” screen appears, click [Search]. Enter the search information.
  • Page 33 Click [Search]. The login dialog will appear. Enter your Account and Password to login to the LDAP server and click [Search]. For more information about them, refer to your system adminis- trator. NOTE: The “Search Login” dialog can be skipped, when you register the informa- tion to the “User Set-up”...
  • Page 34 Reviewing or canceling destinations You can review, cancel or change the destinations. NOTE: This function is only available prior to sending the documents. Click [Address book] either in “Fax Destination” or in “E-mail Destination”. Review the entered destinations in the lower area of the screen. Click [FAX] and [I-FAX] to switch the screen between fax destinations and I-FAX destinations.
  • Page 35: Setting Transmission Functions

    Setting transmission functions You can set up various functions for your fax and e-mail transmission. Item Enter the fax destinations. See pages 2-5 to 2-10 how to enter them. Enter the e-mail destinations. See pages 2-5 to 2-10 how to enter them.
  • Page 36 Item To attach a cover page to the faxes and e-mails, click [Edit Cover Page]. To enter a message: (1) Select the cover page format from the list button in “Cover Page”. (2) Place the cursor in “Subject” field and enter the e-mail subject. You can enter up to 50 characters.
  • Page 37: Sending Documents Again

    Sending documents again You can resend a document to the same location or other locations. Start OfficeBridge and log in. Open the “Personal Outbox” tab. Select the file you want to send by checking the box next to the file. Click [Resend].
  • Page 38: Canceling Your Transmissions

    Canceling your transmissions You can cancel an ongoing transmission or a reserved transmission. Start OfficeBridge and log in. Open the “Personal Outbox”. Select the job to cancel. When you want to cancel a broadcast transmission by destination, click [Broadcast Details] to open the “Transmission Job Details” dialog. Check boxed of the destination to be canceled.
  • Page 39: Network Scanning

    Network Scanning Operation flow The network scanning operations are as follows: Scan the document from the MFP into a OfficeBridge Scan Box. Download the scanned data from the Scan Box. Scanning documents from the MFP On the MFP, press[COPY4FAX4SCAN] to change to the scanner mode. Scan Ready 300dpi Auto...
  • Page 40 • Scanning size Press [Doc. Size] to select the scan size. Version Preset ratio Inch version Letter (8.5" × 11"), Legal (8.5" × 14"), Half-letter (5.5" × 8.5") Metric version A4 (210 × 297 mm), A5 (148 × 210 mm), F4 (216 ×...
  • Page 41 • Selecting the file name If you do not select a file name prior to scanning, the scanned date and time will be used as the file name. For example, if the document is scanned on 26 September 2005 on 2:15 p.m.30 second, the file will be named 20050926141530.
  • Page 42: Download The Scanned Image From The Scan Box

    Download the scanned image from the scan box NOTE: Your screen images may vary by browser. Start OfficeBridge and login. Open the “Scan” tab. Select the file you want to download by checking the box next to the file. Click [Download]. Click [OK.].
  • Page 43: Download The Scanned Image Using The Twain Driver

    Download the scanned image using the TWAIN driver NOTE: In order to download a scanned image using the TWAIN driver, you must have the “Muratec OB TWAIN Connector” installed on your PC prior to attempting this function. To install the “Muratec OB TWAIN Connector”, see “Step 6: Installing the OfficeBridge programs”...
  • Page 44 Muratec OB TWAIN Connector screen Setting Description A. [Information] tab Displays [Muratec OB TWAIN Connector] information. B. List The currently opened folder will be displayed. C. File list Displays the list in the opened box documents. To view a document, click it to select it.
  • Page 45 When clicked, the current settings will be saved. You cannot click this button unless the settings have been changed. O. [Default] When clicked, the settings are initialized to their factory settings. P. [Exit] When clicked, the [Muratec OB TWAIN Connector] ends. Using the OfficeBridge 2-21...
  • Page 46: Bulletin Board / Circulation / Request Processing

    Bulletin board / Circulation / Request Processing Bulletin board Bulletin Board is a function that makes it possible to share information among registered users. Posting a file from your browser Start OfficeBridge and login. Select the file you want to post by checking the box next to the file. Click [Post to the Bulletin Board].
  • Page 47 Setting Description “Document” The file to be posted will be displayed in the list. To add or change files: (1) Click [Change]. The “Bulletin Board Document” dialog will be displayed. (2) Select the box that contains the document you want to post. (3) Check the files to add and click [Add].
  • Page 48 Start the desired application program and create/open a document. Click [Print] or [Print Setup] from the File menu. Make sure that “Muratec MFX-1330 Fax” is selected as the printer. If you want to make any adjustments, click [Printing Preferences]. Click [Print] or [OK].
  • Page 49 Adjust any document settings. For a listing of settings, see page 2-23. Click [Post]. Viewing the posted files NOTE: If “InfoMonitor” is active, it will automatically notify registered users when a new bulletin board document has been posted. Start OfficeBridge and log in. Click the “Bulletin Board”...
  • Page 50: Circulation

    Circulation Circulation is a function that makes it possible to send information to multiple registered users. You can also confirm whether the users have opened the docu- ment or not. Circulating a file from your browser Start OfficeBridge and login. Select the file you want to circulate by checking the box next to the file.
  • Page 51 Setting Description “Receiver” Select users or user groups to whom to circulate the file. To select receivers: (1) Click [Select]. The “Circulation Receiver” dialog will be displayed. (2) Check the users or user groups and click [Add]. (3) To delete users or user groups, check the box in the Circulation Receiver list and click [Delete].
  • Page 52 Start the desired application program and create/open a document. Click [Print] or [Print Setup] from the File menu. Make sure that “Muratec MFX-1330 Fax” is selected as the printer. If you want to make any adjustments, click [Printing Preferences]. Click [Print] or [OK].
  • Page 53 Adjust any document settings. For a listing of settings, see page 2-27. Click [Circulate]. Viewing circulated files NOTE: If “InfoMonitor” is active, it will automatically notify registered users when a new circulation document has been posted. Start OfficeBridge and login. Click the “Circulated”...
  • Page 54 Confirming the circulating status You can verify who has (and has not) opened the circulated file. q If you have circulated a file Start OfficeBridge and login. Click the “Circulated” tab. Confirm the “Confirmation” item. • If the status is “Completed”, the users you sent the document have opened the file.
  • Page 55 q If the file has been circulated Start OfficeBridge and login. Click the “Circulated” tab. Click the “Properties” button and open the “Circulated Document Proper- ties”. Click [Confirmation] in the “Sender” row. Check the individual status.. • If the status is “Confirmed”, the user has opened the file. •...
  • Page 56 Setting Description “Receiver” This is the person that you will forward the document to. Click the list and select an OfficeBridge user. NOTE: You can select only one user. “Document” This will display the document that you have selected for processing. Click [Preview] check the file.
  • Page 57: Request Processing

    Request Processing Processing Request is a function that attaches deadlines and comments, and then requests another user to process the document. The requester can check the processing status of the request. Also, the person who is sent the request may forward the document to another user. This function is very useful in situations that require a fixed workflow.
  • Page 58 Start the desired application program and create/open a document. Click [Print] or [Print Setup] from the File menu. Make sure that “Muratec MFX-1330 Fax” is selected as the printer. If you want to make any adjustments, click [Printing Preferences]. Click [Print] or [OK] to start the print job.
  • Page 59 Adjust any document settings. For a listing of settings, see page 2-32. Click [Request]. Viewing documents that have been selected for processing NOTE: If “InfoMonitor” is active, it will automatically notify the registered users when a new circulation document has been posted. Start OfficeBridge and login.
  • Page 60 Confirm the status of your desired file. There are three possibilities: • Completed : This means the job has been completed. • Alert : This means the job’s deadline is today, however it has not been pro- cessed yet. • Unprocessed : This means that the requested job has not been processed and the deadline has passed.
  • Page 61 Make the appropriate setting for this job. For a listing of settings, see page 2-32. Click [Re-assign]. Changing the job status to “Completed” When the requested job has been completed, change the job status to “Com- pleted” so that the person initiating the request is alerted. Start OfficeBridge and login.
  • Page 62: Network Printing

    Start the desired application program and create/open a document. Click [Print] or [Print Setup] from File menu. Make sure that “Muratec MFX-1330” is selected as the printer. If you want to make any adjustments, click [Printing Preferences]. Click [OK] or [Print] to start the print job.
  • Page 63: Using Temporary Storage

    Start the desired application program and create/open a document. Click [Print] or [Print Setup] from File menu. Make sure that “Muratec MFX-1330 Fax” is selected as the printer. If you want to make any adjustments, click [Printing Preferences]. Click [Print] or [OK] to start the print job.
  • Page 64: How To Attach Temporary Storage Files

    How to attach temporary storage files You can attach a temporary storage document to a fax or e-mail, Bulletin Board or Circulation documents. You can also send documents stored in temporary stor- age to a fax or e-mail address, without adding another file. For transmission, we describe the details in “PC fax transmission and reception”...
  • Page 65 Click “Temporary Storage” to open it. Using the OfficeBridge 2-41...
  • Page 66 Check the boxes next to the File names and click [Add]. When you check the box next to “File Name”, all the displayed destinations will be selected. If you add a wrong destination, select the file from the list below and select [Delete].
  • Page 67: Using The Admin Tools

    Chapter Using the Admin Tools Administrator registration ..................3-2 Registering an administrator ................3-2 Opening the Admin Tools tab .................. 3-6 “Admin Tools” menu ..................3-7 User Registration ..................... 3-9 User Registration ..................... 3-9 Address Book ....................3-14 Forwarding Settings ..................3-22 Temporary Storage list ..................
  • Page 68: Administrator Registration

    Administrator registration All OfficeBridge users can access every settings within OfficeBridge if an administrator has not been selected. However, when an administrator has been registered, the other users cannot access the user registration settings. Also, an administrator can protect the following settings on the “Admin Tools” tab to keep other users from changing the settings.
  • Page 69 Select the user you want to register as the administrator. NOTE: Only one user can be registered as the administrator. Click [Register as Administrator]. Click this box to set this user as administrator. The administrator can protect these settings to keep other user from changing settings.
  • Page 70 Set the “Password”. The password can be set up to 20 characters. Click [Save]. The administrator has been registered. “(Administrator)” appears next to the user name. Using the Admin Tools...
  • Page 71 Enter the password. NOTE: If the password has not been set, this dialog box will not appear. You can skip this step. NOTE: If you forget the password, contact your authorized Muratec dealer. The OfficeBridge screen will appear. Logout of OfficeBridge Use the “Logout”...
  • Page 72: Opening The Admin Tools Tab

    Opening the Admin Tools tab Log-in to “OfficeBridge”. If the administrator is registered, you should log-in as an administrator to access all settings. Click “Admin Tools” tab. The Admin Tools menu will appear. Using the Admin Tools...
  • Page 73: Admin Tools" Menu

    “Admin Tools” menu <User Registration> page 3-9 • [User Registration] Manages user registration. • [Address Book] Registers destination information into the address book. • [Forward Setting] Sets the forwarding destination when the user is not present to recieve com- munications. •...
  • Page 74 • [Circulated Box] This creates settings for circulation box (circulation function enable/disable, document hold time, etc.) • [Process Settings] This creates settings for processing request box (processing request function enable/disable, initial setting for processing period, etc.) <Configuration> page 3-52 • [TCP/IP] This sets the network environment (IP address, sub-net mask, etc.) •...
  • Page 75: User Registration

    User Registration User Registration Register a new user Log-in to OfficeBridge. NOTE: If the administrator is registered, you may log-in as an administrator to access this setting. Click “Admin Tools” tab. Click [User Registration]. The “User Registration” screen will appear. Using the Admin Tools...
  • Page 76 Click a number you want to register. The “User Set-up” screen will appear. Item Description “UserName” Enter the name of the “OfficeBridge” user. (required) Up to 30 characters. “Password” Enter the user password used to log-in to “Office- Bridge”. Up to 20 alphanumeric characters. “Company” Enter the user’s company name.
  • Page 77: Network Settings

    Item Description “Default Setting” Set the default tab that displayed first when you log- in to “OfficeBridge”. NOTE: If there is an unread document, after log-in, the tab for that unread document will be displayed first. NOTE: If the “Public Inbox”, “Bulletin Board”, “Circulate Box”, or “Processing request”...
  • Page 78 Item Description [Save] button Saves the entered settings and closes the “User set- up” dialog box. [Back] button Closes the “User Set-up” dialog box without saving. Enter a new user information, then click [Save]. The settings are registered and the “User Set-up” dialog will be closed. If you want to register another user information, repeat procedure from step 4.
  • Page 79 Exporting/importing user information You can export user information to vCard format file and import data from vCard format file. The following items can be imported or exported: “User Name”, “Company”, “Department /Group”, “Phone number”, “Fax num- ber”, and “E-mail Address” Exporting user registration Converts the user information data to a vCard format file and stores it on your computer.
  • Page 80: Address Book

    Address Book Registering a new destination Registering to the Shared Address Book NOTE: If the administrator is registered, you may log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click “Admin Tools” tab. Click [Address Book]. The “Address Book” screen will appear. Item Description Sorting Click the category of the address book to make it display in the list.
  • Page 81 Item Description • “Shared Group (0)” Displays the registered shared groups. The number in parentheses indicates how many groups have been registered. • “Available Addresses (####)” Indicates the number of remainder addresses that can be registered. • “Available Groups (###)” Indicates the number of remainder group locations that can be registered.
  • Page 82 Registering to the Personal Address Book Repeat steps 1 through 3 in Registering to the Shared Address Book. Click “Personal Address Book(0)”. Click “Sort by Name” or “Sort by Number”. In “Sort by Name” mode, click [New] In “Sort by Number” mode, click an address book number that does not contain destination information.
  • Page 83: Deleting A Destination

    Changing the destination’s information Repeat steps 1 through 3 in Registering to the Shared Address Book. Click a destination you want to edit. Edit the destination’s information, then click [Save]. If you want to change another destination, repeat procedures from step 2. To finish the registration, click [Close] in the “Address Book”...
  • Page 84 Importing user registration You can import data from a vCard or CSV format file as “OfficeBridge” destina- tion information data. Repeat steps 1 through 3 in Registering to the Shared Address Book. In the “Address Book” dialog, select either “Shared Address Book” or “Per- sonal Address Book”...
  • Page 85: Registering Groups

    Registering groups Group addressing allows you to quickly distribute documents to multiple recipients. Registering a new group into the Personal Group On the “Admin Tools” tab, click “Address Book”. The “Address Book” dialog will appear. In the “Address Book” dialog, click “Personal Group”. Click [New]. Select the one or more destinations to add to the personal group.
  • Page 86 Enter the group name on the “Group Name” field, then click [Save]. The group will be registered. To register another group, repeat procedures from step 2. Otherwise, click [Close] on the “Address Book” dialog box to finish. Registering a new group into the Shared Group NOTE: If the administrator is registered, you should log-in as an administrator to register a new group into the “Shared address book”.
  • Page 87: Deleting A Group

    Click [Add]. The selected addresses will be displayed in the address list at the bottom of the screen. Enter the group name on the “Group Name” field, then click [Save]. The group will be registered. To register another group, repeat procedures from step 2. Otherwise, click [Close] on the “Address Book” dialog box to finish. Editing a group On the “Admin Tools”...
  • Page 88: Forwarding Settings

    Forwarding Settings This sets the forwarding setting of fax documents and e-mail documents received into the Personal Inbox. NOTE: Regarding the forwarding setting of the document received to the “Public Inbox,” see “Received Fax Forwarding”. Log-in to “OfficeBridge”. Click “Admin Tools” tab. Click [Forward Setting].
  • Page 89 Item Description • “Forward by E-mail” Check this to forward the document by e-mail and enter the e-mail address to forward to. The forward- ing e-mail address may contain up to 50 characters. At the same time, select the file format for the forwarding document by checking it.
  • Page 90: Temporary Storage List

    Temporary Storage list You can view and delete a temporary storage document. Log-in to “OfficeBridge”. Click [Temporary Stroage] on the “Admin Tools” tab. The “Temporary Storage” screen will appear. To select all dis- played documents, click this box. Item Description “Page” Accesses the next page of the temporary storage document list.
  • Page 91: Common Job Settings

    Common Job Settings Scheduled Communication Checks the progress of scheduled fax and e-mail communications proposed by using the machine’s control panel. Current jobs can also be stopped. NOTE: To check or cancel the communication proposed by using the OfficeBridge screen, use the “Personal Outbox”...
  • Page 92 Item Description “Status” The current status of the scheduled communication is displayed. “Number of Pages” The number of pages in the original for transmission is displayed. “Scheduled Date/Time” The date and time scheduled for the start of commu- nications (the actual date and time for communica- tions underway) are displayed.
  • Page 93: Print Job

    Print Job View print status of jobs that are in queue or spooling. Current jobs can also be stopped. Log-in to “OfficeBridge”. Click [Print Job] on the “Admin Tools” tab. The “Print Job” screen will appear. Item Description “Page” Switches the page of the print job displayed. The underlined numbers indicate pages that can be displayed;...
  • Page 94 Item Description [Cancel Printing] Check the job you want to cancel printing of and click. The cancel confirmation screen will appear. When you click the [OK], the printing is canceled and the job is deleted from the list. [Close] button Closes the “Print Job”...
  • Page 95: Management Information

    Management Information Device Settings Registering device information Registers specific device information to distinguish machines when multiple units have been installed. Log-in to OfficeBridge. NOTE: If the administrator is registered, you should log-in as an administrator to edit this setting. Click [Device Settings] on the “Admin Tools” tab. The “Device Settings” screen will appear.
  • Page 96 Item Description “Scanner” The current scanner status is displayed. “Printer” The current printer status is displayed. “Cassette” The current cassette status is displayed. “Options” The attached optional unit name and status of it is displayed. [Initialize] Initializes the value of device setting. [Save] When you click this, the settings are registered.
  • Page 97: Fax History

    Fax History Checks the history of sent and received faxes. Log-in to “OfficeBridge”. Click [Fax History] on the “Admin Tools” tab. The “Fax History” screen will appear and the fax history can be checked. Item Description “Page” Switches the page of the fax history displayed. The underlined numbers indicate pages that can be displayed;...
  • Page 98 Item Description Transmission History Select either “Fax Transmission History” or “Fax Reception History” as the fax history to be displayed. [Print List] When you click this, the print confirmation dialog box will appear. When you click the [OK] button, the fax history will be printed from the machine.
  • Page 99: Mail History

    Mail History Checks the history of sent and received e-mail. Log-in to OfficeBridge. Click [Mail History] on the “Admin Tools” tab. The “Mail History” screen will appear and the e-mail history can be checked. Item Description “Page” Displays another email history page. The underlined numbers indicate pages that can be displayed; the number that is not underlined indi- cates the page currently being displayed.
  • Page 100 Item Description “Date and Time” The transmission start time of the e-mail will be displayed. “Time” The e-mail transmission time will be displayed. “Pages” The number of pages in the e-mail will be displayed. “Dept.” The department code will be displayed. “Result”...
  • Page 101: Setup

    Setup You can setup the initial setting for each function. Initial Settings In this dialog, you can set the initial setting of the “Document download” and “Temporary stored document hold time”. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting.
  • Page 102: Scan Settings

    Scan Settings You can set the retention period for scanned documents. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [Scan Settings] on the “Admin Tools” tab. The “Scan Settings” screen will appear. Item Description “Document Hold Specifies the retention period of scanned documents...
  • Page 103: Personal Outbox Setting

    Personal Outbox setting You can set the initial setting of the Personal Outbox settings. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [Personal Outbox] on the “Admin Tools” tab. The “Personal Outbox Settings” screen will appear.
  • Page 104 Item Description “Cover Page” Sets the default setting of the “Cover page” settings on the “Fax Transmission Settings” dialog. • “Attach” Check when setting for a cover page to be attached. • “Cover Page” Select the default setting for the cover page format when attaching a cover page.
  • Page 105: Personal Inbox Setting

    Personal Inbox setting You can set the initial setting of the Personal Inbox setting. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [Personal Inbox] on the “Admin Tools” tab. The “Personal Inbox Settings” screen will appear.
  • Page 106: File Name

    File Name Register or edit a file name You can pre-register up to 10 file names. Log-in to “OfficeBridge”. Click [File Name] on the “Admin Tools” tab. The “File Name Settings” screen will appear. To register a new file name, select an empty location. To edit a file name, click the desired file name. The “File Name Setting” screen will appear.
  • Page 107 Deleting a file name Repeat steps 1 through 2 in Register or edit file name. Select the file name you want to delete. To select all file names, click this box. Click [Initialize] to delete the file name. Using the Admin Tools 3-41...
  • Page 108: Received Fax Forwarding

    Received Fax Forwarding This sets the automatic distribution of faxes and e-mails received into the Public Inbox. NOTE: Regarding the forwarding setting of the document received to the “Personal Inbox,” see “Forwarding Settings”. Creating or editing distribution rules Log-in to “OfficeBridge”. Click [Received Fax Forwarding] on the “Admin Tools”...
  • Page 109 To register a new distribution rule, click the number that does not contain a distribution rule The “Fax Forwarding Setting” screen will appear. Adjust the settings and select [Save] to register them. Item Description “Setting” Specifies whether to enable the setting you have con- figured. Check this box to enable the setting. NOTE: When this is disabled, the settings are invalid even if they are set.
  • Page 110 Item Description “Destinations” Specifies the distribution destination. The received fax or e-mail will be distributed to all destination specified here. • To specify the “OfficeBridge” users (1) Click [Select]. (2) Select the user or user group from the “Destina- tion” dialog box. •...
  • Page 111 Item Description “Destinations” • To specify a Windows shared folder (1) Click [Folder Distribution Settings]. (2) Enter the folder path. If necessary, enter the user name and password to access it. – or – If the folder shortcut is registered, (1) Click [Shortcut List] (2) Select the folder shortcut (3) Click [Add].
  • Page 112 Forced printing of received documents In the case that you are unable to read received documents on your computer because OfficeBridge is not accessible, and received documents are not set to printout by “Received fax forwarding setting” in “Admin Tools”, the received document can be forced to print by following this procedure on the MFP.
  • Page 113: Public Inbox

    Public Inbox You can set the initial Public Inbox settings. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [Public Inbox] on the “Admin Tools” tab. The “Public Inbox Settings” screen will appear. Item Description “Settings”...
  • Page 114: Bulletin Board

    Bulletin Board You can set the default Bulletin Board settings. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [Bulletin Board] on the “Admin Tools” tab. The “Bulletin Board Settings” screen will appear. Item Description “Settings”...
  • Page 115: Circulated Box

    Circulated Box You can set the default circulation settings. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [Circulated Box] on the “Admin Tools” tab. The “Circulated Box Settings” screen will appear. Item Description “Settings” Specifies whether to enable use of the “Circulated Box”...
  • Page 116: Process Settings

    Process Settings You can set the default processing request settings. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [Process Settings] on the “Admin Tools” tab. The “Processing Request Settings” screen will appear. Item Description “Settings”...
  • Page 117 Item Description “Original Document” Specifies whether or not to automatically delete the document from its original tab when it is send to the “Processing” tab. “Delete Document(s)” Sets whether or not an administrator other than the requester is allowed to delete requested process documents.
  • Page 118: Network Configuration

    Network Configuration Configuring the network settings You can configure the following items: • TCP/IP This sets the TCP/IP network environment (IP address, subnet mask, etc.) • SMTP/POP This sets the e-mail server settings (e-mail address, servers, etc.) • E-mail Settings This sets the e-mail settings, such as attachment format, e-mail template registrations, etc.
  • Page 119: Tcp/Ip Settings

    TCP/IP settings This sets the network environment for viewing received faxes and e-mails on a MFP-connected computer or when using the MFP as a printer. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”.
  • Page 120 Item Description NetBIOS Name Enter the NetBIOS name. • A NetBIOS name can contain up to 15 alphanu- meric characters and the “–” symbol with no blank spaces. • The NetBIOS name must be unique on the net- work. “Work Group Name” Enter the name of the workgroup to which your machine belongs.
  • Page 121 Item Description “Client Port No.” This sets the UDP port number used when “Office- Bridge” sends notification of newly arrived faxes etc. to “InfoMonitor”. Normally, set to “60000”. “InfoMonitor Port This sets the UDP port number used for automati- No.” cally searching “OfficeBridge”...
  • Page 122: Smtp/Pop Server Settings

    SMTP/POP server settings This sets the email sending/receiving environment. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [SMTP/POP] on the “Admin Tools” tab. The “SMTP/POP Settings” screen will appear. Item Description “Sender Name Sets the name that is displayed in the sender Informa- field (“From”...
  • Page 123 Item Description “Mail User ID for POP3 Enter the user ID for the POP3 server. Server” Up to 50 characters can be registered. Password for POP3 Enter the password for the POP3 server. Up to 50 characters can be registered. Check for New Mail Set the interval at which the mail server is checked for new mail.
  • Page 124 Item Description “SMTP “Domain for Receiv- When receiving mail with SMTP from the Reception” ing” mail server, this sets the accepting domain name. STMP reception is not possible unless this is set. It can be entered up to 50 characters. “Receiving Port No.”...
  • Page 125: E-Mail Settings

    E-mail Settings This sets the operation environment for convenient e-mail usage. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Log-in to “OfficeBridge”. Click [E-mail Settings] on the “Admin Tools” tab. The “E-mail Settings” screen will appear. Configure the settings, then click [Save] to save the settings. Using the Admin Tools 3-59...
  • Page 126 Item Description “Attach File Specifies whether the document is converted into a “PDF”, Format” “TIFF-S” or “TIFF” format when sending an e-mail. • PDF The document is converted into PDF format. However, a PDF file can only be transmitted to an e-mail inbox. •...
  • Page 127 Item Description “E-mail Up to 10 e-mail templates can be registered for sending. Template” Registered e-mail templates can be accessed from the machine when sending an e-mail. To register or edit an e-mail template: (1) Click [E-mail Template Registration]. The “E-mail Template Registration” screen will appear. (2) To register a new template, click a number that does not contains the template.
  • Page 128 Item Description “When mail In some cases, received e-mail cannot be correctly printed that cannot due to the format of a received file. This mode allows you be analyzed is to either return an error message to the sender or have the received”...
  • Page 129 Item Description “When mail This sets whether or not to honor requests for forwarding that requests received e-mail as faxes. • “Reject forwarding request” fax forwarding is received” Denys forwarding requests • “Accept forwarding request” Accept forwarding requests [Setting Security for Fax Forwarding] This is set when fax forwarding requests are accepted, but this is restricted to requests from specific e-mail addresses and domain names.
  • Page 130: Ldap Settings

    LDAP Settings NOTE: If you are unsure about these settings, consult your system administrator. NOTE: If the administrator is registered, you should log-in as an administrator to access this setting. Registering or editing LDAP server setting Log-in to “OfficeBridge”. Click [LDAP Settings] on the “Admin Tools” tab. The “LDAP Settings” screen will appear.
  • Page 131 Item Description “Name” Enter the name for identification purposes. “Server Name” Enter the LDAP server name. “IP Address” Enter the IP address of the LDAP server. • IP address is given to priority if both the LDAP server name and IP address are registered. “Port Number”...
  • Page 132: Deleting An Ldap Server

    Item Description “Maximum Results” Enter the maximum number of search results to be displayed. • The number can be entered within the range of 1–100. • The default number is 50. “Time Limit” Enter the maximum search time. • The time can be entered within the range of 0–9999 seconds.
  • Page 133: Parameter Settings

    Parameter Settings Repeat steps 1 through 2 in Registering or editing LDAP server setting. Click [Parameter Settings]. The “Parameter Settings” dialog will appear. Enter an attribute and click [Save]. NOTE: You can register up to two attributes for each search object. When two attributes have been registered, the attribute 1 (ex. “cn”) is used for search filter.
  • Page 134: Folder Shortcuts

    Folder Shortcuts Creating or editing Folder shortcuts NOTE: To register the folder as a shortcut, it should meet the following conditions: • The folder name should not contain other ASCII code. • The folder should be a shared folder or a folder under the shared folder. •...
  • Page 135 Item Description “Shortcut Name “ Enter the folder shortcut name. “Folder Path” Enter the exact folder path. “Folder Browse” If you do not know the exact folder path, select [Browse] to browse the network. “User Name” If the folder requires authentication, please enter the user name.
  • Page 136 Deleting a folder shortcut Repeat steps 1 through 2 in “Creating or editing folder shortcut”. Select the folder shortcut you want to delete. Click [Initialize]. When prompted click [OK]. 3-70 Using the Admin Tools...
  • Page 137: Ftp Shortcut Setting

    FTP Shortcut setting Creating or editing an FTP shortcut Log-in to “OfficeBridge”. Click [FTP Shortcuts] on the “Admin Tools” tab. A list of registered FTP shortcuts will be displayed. To select all dis- played shortcuts, click this box. Item Description “No” The FTP shortcut number. “Name” The registered FTP shortcut name. [Initialize] To delete an FTP shortcut, select the shortcut and click [Initialize].
  • Page 138 Item Description Shortcut Name Enter the shortcut name for identification purposes. Host Name Enter the FTP server name. Folder Name Enter the folder name on the FTP server. User Name Enter the user name for the FTP server. Password Enter the password for the FTP server. Configure the settings, then click [Save].
  • Page 139: Archive Settings

    Archive Settings NOTE: When you set “Archive Settings” to “ON”, the following transmission will be disabled. • Non-memory transmissions • Transmissions using the [Monitor] or an optional handset • F-code security receptions • F-code bulletin box receptions Polling communications will not be archived. NOTE: When the machine fails to archive, a check message will be printed out and indicates that transmission to the “Archive”...
  • Page 140 Select the archive process you want to activate or edit. Item Description Archive Setting Specifies whether to enable this archive setting. Archive Destinations Specifies the archive destination. • To archive the document to a specified fax number: (This setting does not appear on the “Transmitted e-mail Archive Settings”...
  • Page 141 Item Description Archive Destinations • To archive a document to a specified shared Win- dows folder: (1) Click the “Folder” radio button. (2) Click [Folder Distribution Settings]. (3) Enter the folder path, user name and password. – or – Click [Shortcut List]. Select the folder shortcut and click [Add].
  • Page 142 Archive activation Click the settings button and toggle the archive setting “ON” or “OFF”. NOTE: This cannot be turned “ON” if the archive setting has not been created. 3-76 Using the Admin Tools...
  • Page 143: Using The Infomonitor

    Chapter Using the InfoMonitor What is InfoMonitor? ...............4-2 Environment settings ..............4-3 User settings................4-4 OfficeBridge settings ..............4-5 Notification Set-up ..............4-6 Using InfoMonitor ................4-7 Check a new document .............4-7 Disabling the pop-up notification ..........4-7...
  • Page 144: What Is Infomonitor

    What is InfoMonitor? “OfficeBridge InfoMonitor” is an application software that notifies users of new “OfficeBridge” documents, the fax/e-mail transmission results or other Office- Bridge events. If InfoMonitor is running, a pop-up message will be displayed and the desktop icon will be flashing. NOTE: To use “OfficeBridge InfoMonitor”, it is necessary to install this program on your computer.
  • Page 145: Environment Settings

    Environment settings If you want to adjust settings, open “Environment settings” by the following procedure: Double-click the OfficeBridge InfoMonitor icon on the task tray. The icon will appear when OfficeBridge InfoMonitor is activating. The environment settings screen will appear. For detail of settings, see descriptions from the next page. For Windows XP Service Pack 2 and Windows Server 2003 users “Windows Security Alert”...
  • Page 146: User Settings

    User settings Select the OfficeBridge user so that the application can activate your files. Double-click the OfficeBridge InfoMonitor icon on the task tray while OfficeBridge InfoMonitor is running. Click “User settings” in the “Environment settings”. Click [Search]. Select your “User name” from the drop down list. NOTE: If the drop down list does not appear after clicking [Search], first see the “OfficeBridge settings”...
  • Page 147: Officebridge Settings

    OfficeBridge settings This should be set whenever the IP address is changed or the monitoring inter- val is adjusted. Double-click the OfficeBridge InfoMonitor icon on the task tray while OfficeBridge InfoMonitor is running. Click “OfficeBridge Settings” in the “Environment settings”. Click [Search].
  • Page 148: Notification Set-Up

    Notification Set-up This will determine what events InfoMonitor will notify you of. Double-click the OfficeBridge InfoMonitor icon on the task tray while OfficeBridge InfoMonitor is running. Click “Notification Set-up”. Select the “Notification Type”, from “Notification of all jobs” or “Notification of selected jobs”.
  • Page 149: Using Infomonitor

    Using InfoMonitor Check a new document If you have installed and activated InfoMonitor, you will be notified when a document has been received. This is an example when a document arrived to ones personal inbox: To view the arrived document, click [Open the document]. Select [Close] if you want to check it later.
  • Page 150: Using The Document Download Manager

    Chapter Using the Document Download Manager What is Document Download Manager?.........5-2 Environment settings ..............5-3 User settings................5-4 OfficeBridge settings ..............5-5 Download setting ...............5-6 Using Download Manager ...............5-8 Creating new download tasks ...........5-8 Editing a task ................5-10 Deleting a task ................5-10 Download the files ..............5-11...
  • Page 151: What Is Document Download Manager

    What is Document Download Manager? “OfficeBridge Document Download Manager” is an application software that automatically downloads new documents into specified locations on your com- puter. If this application is kept active, documents can be downloaded auto- matically or manually. While a document is being downloaded, the task tray icon will flash to notify you.
  • Page 152: Environment Settings

    Environment settings If you want to adjust settings, open “Environment settings” by the following procedure: Double-click the OfficeBridge Document Download Manager icon the task tray. The icon will appear when OfficeBridge Document Download Manager is activating. Click “Environment settings...” from Settings in menu bar. The environment settings screen will appear.
  • Page 153: User Settings

    User settings First set the user, so that the application will download your files. Click “User settings” in the “Environment settings”, then click [Search]. Select your user name from the drop down list. NOTE: If the drop down list does not appear after clicking [Search], first see the “OB setting”...
  • Page 154: Officebridge Settings

    OfficeBridge settings This should be set if the IP address changes. Click “OfficeBridge settings” in the “Environment settings”. Click [Search]. NOTE: On Windows XP Service Pack 2 or Windows Server 2003, when “Windows Security Alert dialog” appears, click [Unblock]. Select the IP address of your machine and click [OK]. Click [OK].
  • Page 155: Download Setting

    Download setting Save in Set where to save your downloaded files. Click “Download” in the “Environment settings”. Specify the location of the folder, click [Browse]. Select your desired folder, and click [OK]. Click [OK]. • Click [Apply] to save the setting and keep the screen active. •...
  • Page 156: Advanced Settings

    Advanced settings You can make a log file for the operation and download logs. Click “Advanced settings” under “Download” in the “Environment settings”. Make a setting and click [OK]. • Click [Apply] to save the setting and keep the screen active. •...
  • Page 157: Using Download Manager

    Using Download Manager Creating new download tasks Start up the Document Download Manager, and click [Add]. Click the “Download” tab. Adjust any settings as necessary. Item Select from which box you want to download the files. Register the name of the subfolder into which the files will be stored. Select whether to delete the file from the machine memory after down- loading.
  • Page 158 Click [Apply]. Repeat steps 3 and 4 to register all your downloading tasks. Click the “Schedule” tab. Adjust any settings as necessary. Item D Select whether to download the files manually or automatically. To download manually, check “Manual”; to download automatically, check “Auto”.
  • Page 159: Editing A Task

    Editing a task Open the Document Download Manager. Select the task to edit, and click [Edit]. Adjust any settings as necessary. Refer to “Creating new download task” page 5-8, if needed. Click [OK]. • Click [Cancel] to close the screen without saving the changes. Deleting a task Open the Document Download Manager.
  • Page 160: Download The Files

    Download the files Open the Document Download Manager. Select the task you want to run, and click [Run]. When you want to run all the tasks, click [Run All]. The selected tasks will be executed, and you will see the result be dis- played.
  • Page 161: Using The Coverpage Editor

    Chapter Using the CoverPage Editor What is CoverPage Editor? ..............6-2 Creating a new cover page ...............6-3 Editing the CoverPage ..............6-5 How to send a cover page ..............6-7...
  • Page 162: What Is Coverpage Editor

    What is CoverPage Editor? “OfficeBridge CoverPage Editor” is an application software that allows you to create and store customized cover pages. On the cover page, you can insert information such as items registered in the Address Book (destination name, fax number, e-mail address) or in the User Set-up field.
  • Page 163: Creating A New Cover Page

    Creating a new cover page NOTE: You can register five cover pages. According to the memory option, it may be extended up to 20. Click Start, point to All Programs, locate OfficeBridge then CoverPage Editor to start the program. Click File, and select New. Edit the cover page.
  • Page 164 Select an ID and click [Upload]. When you check the box “Preview” you can see the cover page you are about to download. If you have already registered five cover pages, you should delete an exist- ing one by overwriting it. If you want to register more cover pages, repeat steps 2 to 6.
  • Page 165: Editing The Coverpage

    Editing the CoverPage Inserting data from the OfficeBridge Memory Such data will be inserted automatically every time you user the cover page from the OfficeBridge. The commands are located under Insert. Data Item Recipient “Name” The name registered in the “Address Book” field will be inserted to this field.
  • Page 166 The data name and the data field will be pasted on the page. Move, align or edit it as you like. For details, refer to the Help screen. Inserting text, drawings and pictures You can also enter text, drawings and pictures onto your cover page. Click Insert and select your desired option and edit them.
  • Page 167: How To Send A Cover Page

    How to send a cover page You can send a cover page attached with your document to fax and/or e-mail destinations. You may also send a cover page by itself, including a brief text message in the “Message” field. For transmission, we describe the details in “PC fax transmission and reception”...
  • Page 168 Insert the cursor in the box next to “Message” and enter the message. The message may contain up to 1024 characters. Click [Save]. Specify the destinations and make any adjustments. • To enter destinations, see “How to enter the destinations” on pages 2-5 to 2-9.
  • Page 169: Using The Ob Tiffmaker

    Chapter Using the OB TIFFMaker What is TIFFMaker? ................7-2 Creating a TIFF file .................7-2...
  • Page 170: What Is Tiffmaker

    For example, if you attach a TIFF file converted by TIFFMaker to the Muratec Internet Fax via e-mail, you can use the Muratec Internet Fax machine as a PC printer. Also, by using the e-mail forwarding feature on the Muratec Internet Fax machine, you can send your electronic document to a remote fax machine without printing.
  • Page 171: Trouble Shooting

    Chapter Trouble shooting Troubleshooting the browser ............8-2 Printing problems ................8-7 Trouble with InfoMonitor ..............8-10 Trouble with Document Download Manager ........8-11...
  • Page 172: Troubleshooting The Browser

    I f multiple applications are running or there is unneeded software in memory, close them. Has the user information been registered? c E nter the user information in the “User Reg- istration” dialog in OfficeBridge. Is the password correct? c E nter the password that was entered in the OfficeBridge “User Set-up” dialog. Is the power on? (MFX-1330) c Turn the power on. Is the LAN cable loose or disconnected? c C heck the LAN cable connection and secure it firmly. Trouble shooting...
  • Page 173 Problem Devices to check Check point / Resolution Unable to connect to Is the LAN cable damaged? OfficeBridge (MFX-1330) c Replace the LAN cable. Are the network settings correct? c C onsult the Setup Guide and correct the network settings. Network periph- Is the power on? erals (LAN hub, c Turn the power on. router, etc.)
  • Page 174 Is the LAN cable damaged? c R eplace the LAN cable. Is the network card (LAN card) damaged? c R eplace the network card. Is the power on? (MFX-1330) c Turn the power on. Is the LAN cable loose or disconnected? c C heck the LAN cable connection and secure it firmly. Is the LAN cable damaged? c Replace the LAN cable.
  • Page 175 “Muratec MFX-1330 Fax”. Is “Muratec MFX-1330 Fax” selected? c C hoose “Muratec MFX-1330 Fax” as the printer to use from the application’s print menu. Is the “Muratec MFX-1330 Fax” port set cor- rectly? c C heck the “printer port” in “Muratec MFX- 1330 Fax” and set it to the correct printer port IP address. Some document list Computer Is the document list feature set to “disabled”? screens (Bulletin c S et the function to “enabled” in each of the...
  • Page 176 Is “Muratec OB TWAIN Connector” installed? scanned documents c S canned documents cannot be imported into into applications. applications if the “Muratec OB TWAIN Con- nector” is not installed. Close OfficeBridge and install “Muratec OB TWAIN Connector”. Is “Muratec OB TWAIN Connector” set as the input device? c I n the application, set the input device to “Muratec OB TWAIN Connector.” Processed docu- Computer Is the size of stored documents exceeding the...
  • Page 177: Printing Problems

    Does Windows have sufficient system memory? c C onfirm the total memory meets the Office- Bridge system requirements, and install more memory if needed. c I f multiple applications are running or there is unneeded software in memory, close them. Is the power on? (MFX-1330) c Turn the power on. Is paper loaded? c Load paper properly. Are the drum cartridge and toner bottle installed? c Re-install the toner and drum cartridge. Is the LAN cable loose or disconnected? c C heck the LAN cable connection and secure it firmly.
  • Page 178 C lose OfficeBridge and install “Muratec GDI Print Driver.” Is “Muratec MFX-1330” printer selected? c C hoose “Muratec MFX-1330” as the printer to use from the application’s print menu. Is the “Muratec MFX-1330” printer’s port set correctly? c C heck the “printer port” in “Muratec MFX- 1330” and set it to the correct printer port IP address. Are the “Muratec MFX-1330” printer’s print Documents do not Computer settings configured correctly? print correctly.
  • Page 179 Does Windows have sufficient system memory? Documents do not Computer print correctly. (The c C onfirm the total memory meets the Office- printed output is Bridge system requirements, and install more wrong or text gar- memory if needed. bled) c I f multiple applications are running or there is unneeded software in memory, close them. Is the paper cassette properly configured? The printout is white. (MFX-1330) c Properly configure the paper cassette. Trouble shooting...
  • Page 180: Trouble With Infomonitor

    Trouble with InfoMonitor Problem Devices to check Checkpoint / Resolution Is “OfficeBridge InfoMonitor” running? Cannot receive new Computer document alerts. c A lerts for new documents will not be dis- played if “OfficeBridge InfoMonitor” is not running. Launch “OfficeBridge InfoMonitor”. Is the IP address entered correctly? c I n the “OfficeBridge Settings” dialog of the OfficeBridge InfoMonitor, enter the same IP address as OfficeBridge. Is the correct user selected? c I n the “User Settings” dialog of the OfficeBri- dge InfoMonitor, select the correct user.
  • Page 181: Trouble With Document Download Manager

    Trouble with Document Download Manager Problem Devices to check Checkpoint / Resolution Is “OfficeBridge Document Download Manager” Unable to download Computer running? documents. c D ownloading will not occur if “OfficeBridge Document Download Manager” is not run- ning. Launch “OB Document Download Manager”. Is the IP address entered correctly? c I n the “OfficeBridge Settings” dialog of OfficeBridge Document Download Manager, enter the same IP address as OfficeBridge. Is the correct user selected? c I n the “User settings” dialog of OfficeBridge Document Download Manager, select the cor- rect user.
  • Page 182 Chapter Appendix and Index System requirements ..............AI-2 Specifications ................. AI-3 Internet Fax ................AI-3 PC-FAX ................... AI-3 Network scanner ..............AI-4 Network printer ..............AI-4 Index ....................AI-5...
  • Page 183 System requirements Item Requirements PC Type IBM’s PC-AT compatible machine loaded with one of the follow- ing operating systems. Operating System • Windows Server 2003 • Windows XP • Windows 2000 professional • Windows NT 4.0 workstation • Windows Me •...
  • Page 184: Chapter 9 Appendix And Index

    Specifications Internet Fax Item Requirements E-mail communication SMTP, POP3 protocol Original document size Inch version: Letter (8.5" × 11") Metric version: A4 (210 × 297 mm) Encoding method MH, MR, MMR, JBIG Standard T.37 Halftones 256 levels Data attachment TIFF or PDF format PC-FAX Item...
  • Page 185: Network Scanner

    Network scanner Item Requirements Original document size Inch version: Letter (8½" × 11"), Legal (8½" × 14"), Half-letter (5½" × 8½") Metric version: A4 (210 × 297 mm), A5 (148 × 210 mm), F4 (216 × 356 mm) Scanning resolution Text, Photo&Text, Photo mode: 200, 300, 600 dpi Color mode: 100, 200, 300, 600 dpi Halftones...
  • Page 186: Index

    Index Address Book ........3-14 Mail History ........3-33 Changing ........3-17 Mail server settings ....... 3-56 Deleting ........3-17 Exporting/importing ....3-17 Groups ......... 3-19 Network printing ....1-7, 2-38 Registering ........3-14 from a PC application ....2-38 Administrator ........
  • Page 187 Trouble shooting ......8-1 with Document Download Manager 8-11 with ImfoMonitor ......8-10 User Registration ......3-9 Changing ........3-12 Deleting ........3-12 Exporting/importing ....3-13 Register .......... 3-9 Ai-6 Appendix and Index...
  • Page 188 Muratec America, Inc. 3301 East Plano Parkway, Suite 100 Plano, Texas 75074 www.muratec.com multifunction made easy Muratec (UK), Ltd. Unit 23, Hewitts Industrial Estate Elmbridge Road Cranleigh, SURREY GU6 8LW www.muratec.co.uk © 2005 Murata Machinery, Ltd. DA4-90290-60...

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