Tcp/Ip; Troubleshooting - Fuji Xerox DocuCentre-II 3005 Administrator's Manual

16 Problem Solving

TCP/IP

This section describes the troubleshooting, and notes and restrictions when using

TCP/IP.

Troubleshooting

When using Windows 95, Windows 98, or Windows Me
The machine is connected to
the different network from the
computer.
A connection cannot be
established due to a problem
on the network between the
computer and the machine.
16
The machine's power was
switched off after the
computer instructed a print
job. Or, the computer
instructed a print job while the
machine is switched off.
Multiple numbers of
computers are instructing
print jobs simultaneously to
the machine.
The computer's available disk
space is insufficient and
unable to spool the print file.
158
The possible causes, check points, and remedies for problems when using TCP/IP
(LPD) are as follows.
Cause Status display / Check point / Remedy
Status Unable to print (Network Error)
display
Check Confirm with your network system administrator
point if a router or a gateway is present between the
networks where the computer and the machine
are connected.
Remedy Connect the machine to the network where the
computer is connected.
Status Unable to print (Network Error)
display
Check None.
point
Remedy Request your network system administrator to
investigate the problem.
Status Unable to print (Network Error)
display
Check Check if the machine is on.
point
Remedy Switch on the machine.
Status Unable to print (Network Error)
display
Check None
point
Remedy None (The print job will automatically be
recommenced.)
Status Unable to print (Spool Error)
display
Check Open [My Computer] and right click the disk
point where the system is installed (e.g. C drive).
Select [Properties] from the menu and confirm
the available storage.
Remedy Delete unnecessary files to increase available
disk storage. Then select [Pause Printing] from
the [Document] menu in the [Printer] window to
cancel the pause (the print job will restart).