Netware; When You Cannot Print - Fuji Xerox DocuCentre-II 3005 Administrator's Manual

16 Problem Solving

NetWare

The possible causes, check points, and remedies for problems when using NetWare
are as follows.

When you cannot print

Network equipment (hubs, etc.)
are not supporting automatic
frame type detection.
A problem occurred on the
network between the computer
and the machine.
Job sender (user or group name)
is not specified in [User] for the
print queue.
Job transmission to the print
16
queue is prohibited.
Job sender (user or group name)
is not specified in the user
setting for the print server.
The print queue where the user
has transmitted the print data, is
not assigned to the machine.
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Cause
Check the network equipment to
see if the data link indicator of
the port where the machine is
connected is lit. Confirm if the
frame types used by the file
servers on the network are
standardized.
Use NWADMIN on the computer
to confirm if the machine object
can be browsed.*
Use NWADMIN from a computer
to confirm that the print queue
object [User] information lists the
job sender (user or group
name).*
Use PCONSOLE to confirm if
[User can register to the queue]
is set to [Yes] under [Current
Queue Status] of [Print Queue].
Use NWADMIN on the computer
to confirm if [Recognition] of the
print queue has the operator
class checked.*
Use NWADMIN from a computer
to confirm that the print server's
[User] information lists the job
sender (user or group name).*
Use NWADMIN from a computer
to check the print queue
[Assignment] to see if the
machine is in the printer list
serviced by the print queue.*
Check point
Set the machine's frame type to
the same type as the connected
file server.
Replace the faulty network cable
installed between the computer
and the machine.
Re-transmit the print data to the
print queue whose [User]
information includes the job
sender (user or group name).
Use NWADMIN from a computer
to register job sender (user or
group name) to [User] of [Print
Queue].*
Use PCONSOLE to set the item
to [Yes].
Use NWADMIN on a computer
to confirm if [Recognition] of the
print queue has each item of the
operator class checked.*
Re-transmit the print data to the
print queue whose [User] of
[Print Server Information]
includes the job sender (user or
group name).
Use NWADMIN from a computer
to register job sender (user or
group name) to [User]
information of the print server.*
Re-transmit the print data to the
print queue which is assigned to
the machine.*
Use NWADMIN from a computer
to add the print queue to the
machine.*
Remedy