Viewing The Test Log Results And Transferring The Dsa Collection; Automated Service Request (Call Home); Ibm Electronic Service Agent; Error Messages - IBM System x3750 M4 Type 8722 Installation And Service Manual

Viewing the test log results and transferring the DSA collection

To view the test log for the results when the tests are completed, click the Success
link in the Status column, if you are running the DSA graphical user interface, or
type :x to exit the Execute Tests menu, if you are running the DSA interactive
menu, or select Diagnostic Event Log in the graphical user interface. To transfer
DSA Preboot collections to an external USB device, type the copy command in the
DSA interactive menu.
v If you are running the DSA graphical user interface (GUI), click the Success link
v If you are running the DSA interactive menu (CLI), type :x to exit the Execute
You can also send the DSA error log to IBM support to aid in diagnosing the
server problems.

Automated service request (call home)

IBM provides tools that can automatically collect and send data or call IBM
Support when an error is detected. These tools can help IBM Support speed up the
process of diagnosing problems. The following sections provide information about
the call home tools.

IBM Electronic Service Agent

IBM Electronic Service Agent monitors, tracks, and captures system hardware
errors and hardware and software inventory information, and reports serviceable
problems directly to IBM Support. You can also choose to collect data manually. It
uses minimal system resources, and can be downloaded from the IBM website. For
more information and to download IBM Electronic Service Agent, go to
http://www.ibm.com/support/electronic/portal/.

Error messages

For the list of error codes and messages for UEFI/POST, IMM2, boot code display
error codes, and DSA that are generated when a problem is detected, see
Appendix A, "UEFI/POST error codes," on page 297, Appendix D, "Integrated
management module II (IMM2) error messages," on page 349, Appendix B, "Boot
code display error codes," on page 317, and Appendix C, "DSA messages," on
page 321.
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System x3750 M4 Types 8722 and 8733: Installation and Service Guide
in the Status column.
Tests menu; then, select completed tests to view the results.