Making And Answering Calls; Make A Call - Pbx; Make An External Call - Kts; Make An Intercom Call - Kts - Mitel 5312 User Manual

5312/5324 IP Phones User Guide

MAKING AND ANSWERING CALLS

If your telephone system operates as a private branch exchange (PBX), the Prime Line can be used
for both incoming and outgoing calls. Outgoing calls on a PBX system require dialing a line access
code (usually 9) followed by the telephone number. In a key telephone system (KTS), the Prime Line
is used for internal (Intercom) calls only. Outgoing calls require the use of Line keys.

Make a Call - PBX

1. Lift the handset.
2. Do one of the following:
•
Dial the extension number or a line access code (usually 9) and the telephone number for an
outside call.
•
Press a Speed Call key.

Make an External Call - KTS

1. Lift the handset.
2. Press a Line key.
3. Do one of the following:
•
Dial the telephone number.
•
Press a Speed Call key.
•
Press (REDIAL).

Make an Intercom Call - KTS

An Intercom call is a call between two extensions which either pages or rings the called extension.
To switch between a ringing intercom call to a paged intercom call:
1. Make a call.
2. Do one of the following while listening to ringback tone:
•
Press the Direct Page feature key.
•
Dial *48.

Answer a call

Do one of the following:
•
Lift the handset.
•
Press ( SPEAKER ).
•
Press the flashing Line appearance key and lift the handset.
•
Press the flashing Line appearance.
•
Note: The Auto-Latch Microphone feature described elsewhere in this guide allows you to
answer and respond to internal calls handsfree.
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