About Your Phone - Mitel 5312 User Manual

ABOUT YOUR
PHONE
The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide
voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen,
display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree
answerback, and a large ringing/message indicator.
The 5312 IP Phone offers 12 programmable keys, and the 5324 IP Phone offers 24 programmable
keys for one-touch feature access. Both phones provide ten fixed feature keys for convenient access
to features such as Conferencing, Redial, and many customizable user settings. The 5312 and 5324
IP Phones support Mitel Call Control (MiNet) protocol and Session Initiated Protocol (SIP).
The 5324 IP Phone also supports modules such as the Line Interface Module, 5310 IP Conference
Unit, and the 12- and 48-Button Programmable Key Modules. The 5324 IP Phone can be used as an
ACD Agent Phone, Sub-Attendant Phone, or a Teleworker phone.
The personal key on the bottom right (5324) or bottom left (5312) is always your Prime Line; the
remaining personal keys can be programmed as:
•
Feature keys (for example, Do Not Disturb). You can program feature keys from your phone
(5324 only), or using the Desktop Tool. Your administrator can also program feature keys.
•
Speed Call keys. You can program speed call keys from your phone, or using the Desktop Tool.
•
Line Appearances. Only the administrator can program line appearances.
5312/5324 IP Phones User Guide
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