Mitel 5312 User Manual

USER GUIDE FOR 5312 and 5324 MITEL IP HANDSETS
Any codes stated in the documents are system defaults if these do not work then please contact your system
administrator or Ocean Telecom
1. TO MAKE AN EXTERNAL CALL
Press 9 or OUTGOING and then dial the telephone number and press # to speed up the dialling
2. TO ANSWER A CALL HANDSFREE
Press the speaker key
3. TO HOLD A CALL
Press the RED HOLD key
TO RETRIEVE THE CALL ON HOLD
Press the flashing CALL key or the red HOLD key
If you leave a call on hold longer than the recall timer (default is around 60 seconds), it will recall back
to your phone and start ringing
4. TO TRANSFER A CALL
While on a call press the transfer key
hang up to transfer it
If you have the extension programmed under keys you do not need to press transfer first.
If you want to transfer the call externally then press the transfer key
OUTGOING then dial the external number.
To transfer to a speed dial press the transfer key
speed dial number
If the number you are transferring to is busy or there is no answer, return to the caller by pressing the
flashing CALL key.
5. TO ACCESS THE SYSTEM DIRECTORY OR A SYSTEM SPEED DIAL NUMBER
Press SYS SPDL and enter the 3-digit code
To access the system directory press the blue directory key
DIRECTORY or 2 for OUTSIDE DIRECTORY you can now search by typing the name required.
Use MUTE to backspace and FWD to move cursor forward. Use the VOLUME up and down keys to
scroll through the entries
or select HOLD from the LCD options
, dial the extension number, announce the call, then
Ocean Telecom
01284 729869
info@oceantelecom.com
again
then dial 9 or press
then STN SPDL or SYS SPDL then the
and select 1 for INTERNAL