Call Handling - Altigen MaxCommunicator Manual

• Release Link Tie (IP Trunk)—When checked, clicking the Transfer
button will automatically send "FLASH *" to release a tie trunk if the
incoming call is through an IP trunk. (Option is disabled by default.)
IMPORTANT! Before checking this check box, see your phone
system administrator. If your company is using multiple systems and
the tie trunk feature, the administrator needs to have used Enterprise
Manager to synchronize the systems. Otherwise this feature will not
work.
Note: The call being transferred must originate from an AltiGen PBX
system running AltiWare ACC/ACM 5.0 or later, or MAXCS
ACC/ACM 6.0 or later.
• Disable Auto Format—If the MAX Communication Server's country
code is US/Canada, MaxCommunicator automatically adds the long
distance/international dialing prefix (corresponding to the server's
country code) when returning a call from voice mail or when making
a call from the History tab. If this is not appropriate for your setup,
check Disable Auto Format.

Call Handling

Click the Call Handling tab in the Config window to configure incoming
call handling for your extension.
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