Monitoring The Activity Of Other Extensions; Choosing Extensions To Monitor - Altigen MaxCommunicator Manual

• If the extension name is configured for an extension, it is used to
match the search string. If the extension name is not configured,
then the extension number is used to match the search string for this
extension.
3. Click OK to complete the forwarding.

Monitoring the Activity of Other Extensions

If your system administrator has configured your extension for monitoring
specific other extensions, you can monitor the activity on those other
extensions or view call history.
If you're a manager, for example, you might monitor to determine whether
you need more resources in a busy environment. Or you might use
monitoring capability to cover calls for a co-worker, since you can click the
ringing phone icon in the monitor list and take the co-worker's call.

Choosing Extensions to Monitor

To choose extensions to monitor:
1. Click the Monitor tab, and click the Select Extensions button
the bottom of the Monitor page.
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