Redialing; Placing Calls On Hold; Placing Calls On Hold - Altigen MaxCommunicator Manual

Max communication server release 6.0 update2

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To edit a speed dial number in MaxCommunicator, double-click in its

Type, ID, or Name columns. The Extension Speed dialog box pops up.

Make your edits, and click OK. To delete the information, clear the fields

and click OK. If you just want to edit a note, you can double-click in the

Note field on the Speed Dial tab and edit the note right in the table.

For system-type speed dial numbers, you can edit the note, but only the

system administrator can edit the other fields.

Redialing

To redial the last number called, click the Redial button. If the Redial

button is not on your MaxCommunicator screen, you can display it by

right-clicking on a command button, choosing Customize Toolbar

Buttons, and adding Redial to your Customize Bar list. Click OK.

During a phone call, either click the word Connected in the call's State cell

or click the Hold button in the MaxCommunicator toolbar. The state of the

call is changed from connected to a hold state and you will hear the dial

tone.

Click Hold in the call's State cell to release the hold and reconnect the call.

Note: When a call is put on hold automatically by the system (to queue),

the system will ring you after two minutes if the call is still on hold.

28 MaxCommunicator Manual

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