Monitoring The Activity Of Other Extensions; Choosing Extensions To Monitor; Monitoring Other Extensions - Altigen MaxCommunicator Manual

Monitoring the Activity of Other Extensions

If your system administrator has configured your extension for monitoring
specific other extensions, you can monitor the activity on those other
extensions or view call history.
If you're a manager, for example, you might monitor to determine whether
you need more resources in a busy environment. Or you might use
monitoring capability to cover calls for a co-worker, since you can click the
ringing phone icon in the monitor list and take the co-worker's call.

Choosing Extensions to Monitor

To choose extensions to monitor:
1. Click the Monitor tab, and click the
bottom of the Monitor page.
The Change Monitor dialog box opens. Extensions to which your
system administrator has given you monitoring rights are listed here.
2. Select the check boxes next to the extensions you want to monitor, and
click OK. If the list is long and you want to search, type a number or
name in the appropriate search box.
The extensions you select will be listed in the Monitor window.
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Monitor button at the