Configurable Operators; How Configurable Operators Work - 3Com NBX 3101SP Telephone Manual

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HAPTER ETTING
Configurable
Operators
How Configurable
Operators Work
M Y T
ORE FROM OUR ELEPHONE
To discover the page zone extensions on your system:
1 Log in to the NBX NetSet Utility and go to System Group Settings >
Page Zones.
The NBX NetSet utility lists the existing page zones and their extension
numbers.
2 Click the page zone extension to list the members of that zone.
You can view zone memberships only if the administrator authorizes you
to do so.
To page a zone, a P.A. system, or both, perform the following steps using
your 3Com Telephone:
1 Pick up the handset.
2 Dial the appropriate extension to page the zone.
3 Speak the broadcast message into your handset.
4 Hang up.
3Com Cordless Telephones, 3Com Entry Telephones, and analog
telephones can initiate but cannot receive a zone page.
The Configurable Operators feature gives a caller who is directed to voice
mail the option of going to another destination.
You can configure your own operators for those who call your extension
(if the administrator allows it), and you can also use this feature as a caller
to another device.
Following is a brief description of how the system directs a caller from
your voice mail to operators that you designate:
1 If you do not answer a call, the system invokes your voice mail.
2 The caller listens to your prerecorded voice mail message, which includes
the instruction to press an access digit (0 or 9) in order to reach the
appropriate operator.
When you employ a configurable operator, you must re-record your
personal voice mail greeting to tell callers that an operator is available to
them if they press the appropriate access digit during the voice mail
greeting.
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YSTEM