Managing Calls - 3Com NBX 3101SP Telephone Manual

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Managing Calls

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AND TTENDANT
Table 13 describes Complement Attendant Software Command buttons.
Table 13 Attendant Software Command Buttons
Button
Answer/Release
Hold/Unhold
Park
Transfer
Cancel
Conference
Monitor
Camp On
Callback
WhisperPage
Account
To manage incoming calls using the Complement Attendant Software:
1 From the Call List, select the incoming call.
If there is only one call in the Call List, then this call is automatically
selected, and you can skip Step 1.
2 Click the Answer button or press Ctrl+A on your keyboard.
3 Click the button for the way that you want to handle the call. For
example, to transfer a call, click Transfer. To park a call, click Park.
For additional information on using the Complement Attendant
Software, see the Help system in the software.
C
ONSOLES
Purpose
Answers an incoming call or releases an active call.
Places a caller on hold and removes a caller from being on hold
and returns to the call.
Places a call in a "holding pattern" so that it can be retrieved
from another telephone on the system.
Forwards a call to another telephone.
Cancels a transfer or a conference.
Establishes a single call with up to three additional internal or
external parties.
Invokes Supervisory Monitoring functionality.
Invokes the Camp On feature.
Invokes the Automatic Callback feature.
Invokes the Whisperpage feature
Allows you to apply an account code to the call.