Configuring The Operators - 3Com NBX 3101SP Telephone Manual

3 The caller presses 0 or 9.
4 The call is redirected to the operator that you designated.
Configuring the
Operators
1 Log in to the NBX NetSet Utility and go to My Calling Privileges > Call
1 Log in to the NBX NetSet Utility and go to NBX Voice Mail Settings >
2 Edit the destinations to include the appropriate extensions.
3 Click Apply to complete your changes.
The caller can leave a message, and then press 0 or 9 to transfer to a
configured operator.
You can view the operators' settings, and modify those settings if your
administrator allows it.
The operator's call-handling rules (such as call coverage) may apply to the
voice mail caller. Also, you must have external-to-external permissions in
order for transfers to external phone numbers to complete successfully.
If you or the administrator do not configure operator destinations, the
system directs an operator-bound caller to extension 501.
Viewing Your Operator Permissions
To find out if you have permission to configure operators:
Permissions.
Your current permissions to configure the System Operator and the
Personal Operator are listed.
Configuring the Operator Destinations
To configure your own destinations for System and Personal Operator:
Personal Operator.
The current System Operator and Personal Operator extensions and
access digits appear. If the administrator has given you the appropriate
configuration permissions, the extensions appear in editable text boxes.
The operator destination text string cannot exceed 16 characters.
If you clear an operator destination (using the Clear check box), calls
directed to that operator are directed instead to the default system
operator (extension 501).
Configurable Operators 113