44
C
5: S
HAPTER
TANDARD
Putting a Call
on Hold
To Dial Another Call
F
EATURES
3 Select a call coverage point:
If you select Forward Call to Phone Number, type that number in
■
the Phone Number field. Do not use parentheses, hyphens, or spaces.
For external calls, start by entering a 9 or 8 or whatever required to
access an outside line. Example: 912815551212 dials (281) 555-1212.
The number that you choose may be limited by your call permissions. To
view your permissions, see NBX NetSet > User Info > Call Permissions.
If you select Disconnect (no coverage), the system disconnects an
■
incoming call if it is not answered after the specified number of rings.
4 Click Apply, and then click OK.
Calls that come in directly to your extension go to the call coverage
■
point that you specify in the NBX NetSet utility.
Calls that come to your telephone through hunt groups and calling
■
groups follow the call coverage path that your administrator sets up
for the group. See
To put a call on hold for any reason, follow these steps.
On an NBX Business Telephone:
1 Press the Hold button.
2 To return to the call, press the appropriate Access button.
On an NBX Basic Telephone:
1 Press the Hold button.
2 To return to the call, press the Call Toggle button.
To place a call on hold to dial a new call:
On an NBX Business Telephone:
1 Press the Hold button.
2 Press one of the Access buttons that is currently not being used.
Typically, the bottom three Access buttons in the row on the right are
reserved for your extension. Your system administrator can verify the
number and location of Access buttons on your NBX Business Telephone.
3 When you hear dial tone, dial the second call.
"Hunt Groups and Calling Groups"
in
Chapter
7.
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