Blind Transfer; Direct Mail Transfer - 3Com 2101 Telephone Manual

Blind Transfer

Direct Mail Transfer

If you are on an NBX Basic Telephone, and the recipient does not want
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to take the call, press and release the hook switch to disconnect the
attempted transfer, and then retrieve the original call by pressing Call
Toggle.
In a blind transfer, you transfer the call without notifying the recipient:
1 While on a call, press the Transfer button. The system places the caller
on hold and selects a new line.
2 Dial the number to which you want to transfer the call.
3 As soon as you hear a full ring, press the Transfer button and hang up.
(If you press the Transfer button too soon after you dial the number, the
transfer may not occur.)
Your administrator can disable announced Transfers for the entire NBX
system. When that setting is enabled, every time that you press the
Transfer button, the current call is transferred as soon as you dial the
extension — without waiting for you to announce the call.
You can transfer a call directly into another user's voice mailbox. The call
does not ring on that user's telephone.
Calls transferred to a user's mailbox by means of Direct Mail Transfer are
always directed into that user's voice mailbox, even if the recipient has
specified a different call coverage point.
On an NBX Business Telephone:
1 While you are on a call, press the Access button assigned to Direct Mail
Transfer.
2 Dial the extension of the person to whose voice mailbox you want to
transfer the call.
3 Hang up the handset.
On an NBX Basic Telephone:
1 While you are on a call, press the Feature button and 441.
2 Dial the voice mail extension of the person to whose voice mailbox you
want to transfer the call.
3 Hang up the handset.
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